While I felt underwriting was a bit nit picky at times. (I know they probably get that a lot, but really just doing their job) My overall experience was still good. I love the dashboard that gives updates and opportunity to see where things stand in real time. I also appreciate Brett for taking the opportunity to answer my calls and my questions at anytime. Everyone did their part to get me to the closing table and for that I'm appreciative.
Response from Veterans United
Hi Terricita,
Thanks so much for your thoughtful review. I know underwriting can feel a bit intense sometimes, and I really appreciate you recognizing that they’re just trying to do their part to protect everyone involved. I'm so glad to hear your overall experience was a good one!
It’s awesome that the dashboard helped you stay in the loop, and I’ll make sure Brett sees your kind words. Picking up the phone and being available when it counts really makes a difference, and I’m glad he was there for you.
Thanks again for choosing Veterans United, and congrats on reaching the closing table — that’s no small thing!
We have used Veterans United for many transactions and will continue for any future needs. We have recommended you guys to everyone!
Thank you all so much. We are excited to get into our new home so we can get started on this next chapter of our lives. We couldn’t have done it without you and your highly knowledgeable team. You are all superstars of the highest order, and both Catherine and I are very grateful for all of your help. Thanks again!
Both David and Alyssa were amazing. Couldn’t ask for better. They answered all my questions well and quickly. They performed above and beyond. Easy to connect with and talk to. I will 100% try to use them specifically again for my next home purchase. I’m a VU customer for life and they are a large part of the reason why.
The ability to communicate with everyone made.the process easy. All questions could be answered and any potential issues always had great answers or resources to use for any decisions.
No better place to go for your home loan.
Everyone has been wonderful, so helpful, and amazing many thanks!!
Kaleb and his team worked really hard for my wife and I to be able to move into the home of our dreams! We are so thankful for all that they did for us! I would highly recommend Kaleb and his team at Veterans United!
I was unaware for many years about getting a VA home loan. Now that I have gotten a home using Veterans United, I'm sorry I waited so long. They were very professional and walked me through every step of the process and got me the best rate. I now truly understand that Veterans United is the best in obtaining a VA home loan. Thank You!
Great experience overall. Thank you all!!!
Veterans United was outstanding to work with! The process was fast, easy, and completely stress free. My team was always available when I needed them, and they made me feel comfortable asking anything…no question was ever too small. If I ever decide to buy another home, there’s no doubt I’ll be using Veterans United again!
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I learned of a property that might go for sale and just checked online for va loans to see about how much of a loan I could get to see if it was even possible. The Vetrans United one popped up and I put in my information. Within a day or two, I got a call from Josie and she told me how much i could get. I told her it would be a few months before I knew for sure. She told me to call back when I knew. Fast forward about 5 months and the seller was ready. The loan team said they could handle person to person sales without a realtor and that's what we did. A little over a month later and I just closed on my house. They made it very easy, and answered any questions I had quickly. I am very impressed with the job they did for me and would recommend them to anyone.
Thank you for getting me into my new home.
Veterans United ranks highest of the several lenders I've used in the past ten years. They are responsive, thorough, and made our home buying experience very easy.
Veterans United home loans is the best organization that I have been blessed to be apart of. Best believe I’m sticking with them when it comes to my home, time, and finances because they are what we veterans wished and hope for. May God bless everyone from veterans United from generations to come.
