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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,037

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 401,037 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

VU made buying our first home simple. They went above and beyond for my wife and I.

headshot image of Paul Betts

Loan Officer: Paul Betts

NMLS# 1417557

4 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

We never thought that we would be able to own a home. Veterans United helped us through the whole process and made our dream come true. The entire team was so helpful and nice. Even when I thought I was bugging them, they reassured me that I wasn't. Thank you Evan and Veterans United for helping us get our home. :-)

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

To Anyone wanting to buy a new house Jessie Bailey is the most amazing person to work with she will answer all phone calls text question she make this experience so great if your truly wanting a great experience buy a home she is the one to go to thanks for everything you did for our family you made all our dreams come true there are not any words that can say how thankful my family is thanks
Again

headshot image of Jessica Bailey

Loan Officer: Jessica Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend

Very obvious they genuinely care about Veterans’s and our needs in Home 🏡 ownership.I would highly recommend to other Veterans.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
Would Recommend

All involved made this a very enjoyable experience. Everyone was professional and made the process stress-free and easy. Would recommend them to friends and family.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

4 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

4.5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

If you are a veteran, and wanting to buy a new home, you cannot go wrong with Veterans United. As with many decisions in life, we were cautious in the very beginning, but it was no time before we knew we had made the right decision. We are enjoying our new home today, and we know that Veterans United is still standing by our side. As they did with us, VU will work with you every step of the way. From the day they begin to help you with your credit, to the day of the closing on your new home, VU will work in your best interest.

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

4 out of 5 Stars
Would Recommend
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

4 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

I will be looking forward in doing more business with Veterans United in the future !!!!

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

3 out of 5 Stars

Attention to detail. That was the most shocking thing to me was having to personally point out errors on closing disclosures that should never had made it to my level of review. Many other people probably wouldn't have even read the entirety of these documents, let alone question them. Thank goodness I did. My concern is how many others didn't notice and paid for things that were the seller's responsibility?

Response from Veterans United

Sean, we appreciate your feedback on this matter. We understand that preparing you for settlement is part of our commitment to excellent service. Our Client Advocate team will be researching your comments and will work alongside our teams to discover what our team may do in the future to help prevent a similar misunderstanding. The process for disclosing the costs of a loan is managed very closely. We understand how inconsistencies make it difficult to trust the process. We appreciate your perspective and invite you to contact our Client Advocate team directly to continue the conversation.

4.5 out of 5 Stars
Would Recommend

The whole experience was easy and fast which was what we requested! We had a wonderful experience and closed on our perfect home in 30 days from offer acceptance!

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Would Recommend

My experience was over all great with United veterans. They do whatever they can to get to the best rates possible and I’m very happy I chose them

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Thank you to Dezmond and especially Shelby she was my rock when I was struggling with answers or how to do something

headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

5 out of 5 Stars
Would Recommend

Jon was very attentive to my needs from the beginning. My realtor originally recommended a different financing company for my purchase. I reached out to them first and after a delayed reply, I reached out to Veterans United. Jon called me and got my pre approval done before the first company ever responded. I told Jon that I needed to do an early closing if possible since I had been living in hotels since arriving back from my overseas assignment. Jon, Jenny, and Amanda made that happen for me, I went from under contract to cleared to close in 18 days. I know I wasn’t their only client, but I never felt as if they weren’t always working on my behalf. They made the home buying process seamless and I appreciate them for their efforts in assisting me with the purchase of my condo.

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

4.5 out of 5 Stars
Would Recommend
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
headshot image of Sean Dobkins

Loan Officer: Sean Dobkins

NMLS# 1722912

5 out of 5 Stars
Would Recommend

Thank you

headshot image of Matt Alexander

Loan Officer: Matt Alexander

NMLS# 1961964

More Reviews

See all 401,037 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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