Veterans United has exceeded my expectations as a first time home buyer. I've heard the grueling stories of the home buying process but VU made it quick and stress-free. My entire home buying concierge made this process very pleasant. Every single individual exuded class and excellent customer service. Kat Wiesenborn and Haley Moore were both so patient, kind and accommodating throughout this entire process. I cannot song praises of VU enough. I have been telling any and everyone that will listen. Thanks again VU, I will definitely return for any further home buying, selling or refinancing.
It is always a great experience and a pleasure working with the veterans united team!
Leanne went above and beyond to help us. Any question, or trouble we had she had an answer, and helped us. Even when she was sick, and also after working hours.
Everyone on the team worked really hard to get the loan closed quickly!
Veteran’s United makes home buying seem like a walk in the park. I couldn’t be happier with the process. They truly did all the leg work and guided me through the home buying process with ease.
Everyone was so great even after I got confused on a few things that I needed to turn in They talked me through it
It seemed like when veterans United needed something I had a short time line towards the end. I was going through a hurricane and reached out and told them text only and that’s spotty. But the things they needed could have been done a week earlier. This was the worst experience ever.
Response from Veterans United
Thomas, we take your feedback seriously and we appreciate your willingness to acknowledge this situation. We care deeply about customer service and a member of our Client Advocate team would love an opportunity to discuss your loan experience in greater detail. It is always our goal to strive for improvements, and acknowledge any mistakes made along the way. We look forward to learning more from you and how we can be better in the future with our communication.
The team did a great job for us. We are first time home buyers and the team made a difficult situation for us go smoothly and saved us a load of money at closing. We could not be any happier.
By far the best home ownership team I know and would use if I’d ever had to buy a home again!!!
For a first-time home buyer, I didn't think the process would be as smooth as it was.
Although there was a lot of information, it was organized and passed across such that I wasn't overwhelmed.
their portal/ site is very efficient too. it's easy to navigate, and secure.
ill give them a 10
I'll recommend them too.
Veterans United worked with me throughout my home buying process and got me everything I needed in order to successfully purchase our home. Zane and Kelsey were amazing and always in touch if I needed something! 10/10 would recommend to any veteran looking to purchase a home!!
Thank you everyone !
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To say that Veterans United made the home buying process smooth and fast is an understatement. I know that you may think that you had the best home buying team, but mine was THE BEST! Maureen, Abbie, Jake, and Josh really treated me right. Thank you! Semper Fi!
I’ve gone to them for my VA home loans twice- and am glad I did both times. Jeffrey Ferguson and the rest of his team have my trust.
The whole Veterans United team went above and beyond to make my first time home buying experience as easy and stress free as possible. I’m happy I made the decision to go through Veterans United. Will definitely refer any and everyone I know to you all. Thanks for all the hard work and help!
