Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
Amy was great at assisting us in purchasing our first home. She was available via text or phone call to answer our questions. We’d recommend VU to both family and friends
Maggie, Felicia, Madeline, Chloe were absolutely fantastic to work with. They were so on top of everything and their communication was perfect throughout the entire process. They made my first home buying experience flawless and easy. Just amazing people all around.
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Very comprehensive service from start to finish. Brandon and everyone else were super friendly, courteous and very professional. I felt their experience level was very solid as well.
Heather and her team were there from day 1. Very hands off process from the beginning. Great communication and always replied right away to any question. Couldn’t be happier!
The process was so easy and everyone at Veteran's United that I dealt with was so helpful. They were always available when I had a question or concern. Very supportive team.
Great spirit and dedication to their professionalism!
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Veterans United are the absolute best, from the start to the finish Veterans United was there for us. Larry and his team made this process as smoooth as possible. I’d recommend veterans United to everyone.
I was actually very surprised at the helpfulness, and professionalism of the entire team. Chris Angelo was exceptionally helpful. He stuck with me for over a year while I searched, and explored different options. He never once waivered in his commitment . Top-notch service.
This was not my first home buying experience but it was ABSOLUTELY my BEST home buying experience. I am so blessed to have worked with such a GREAT TEAM OF PEOPLE. They really took care of me. First, they connected me with a Real Estate Agent who is utterly the BEST AGENT in my city. From house hunting to closing they were prompt in communicating with me, always responding with kindness and patience. My Loan Officer even made herself available to answer my questions on the weekend.I cannot express the easiness of this home buying experience. Using the Veterans United app to receive and upload documents made the entire process uncomplicated. The “To-Do” list within the myVU app was my own personal guide. With it I knew exactly what my VU team needed from me. The app also included short informative videos, which were optional to watch, to guide me through the steps from beginning to beyond closing.My VU Team shopped for the best Homeowners Insurance for me, home security providers, informed me of which internet providers I would have access to at my new address. In addition, I received discounts with these service providers because of their affiliation with Veterans United.To be absolutely honest, I don’t feel like I had a home buying experience. I feel like I was blessed with a family of knowledgeable friends who held my hand, went on this personal journey with me, and guided me through one of the biggest and most rewarding experiences of my life.I have heartfelt love and the deepest respect for some phenomenal people at Veterans United who are my Veterans United Team.
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Michael Jones, Christin, and Bryan were super nice, patient, and caring people and they made this process smooth by being up front and honest about the whole and exceeded my expectations of this experience so I definitely will recommend them to any Veteran that’s looking to buy, sell, or refinance their home. 5 Star Service 🫡
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
Working with Philip Hojnowski at Veterans United was an outstanding experience from start to finish. Our journey of selling our home and buying a new one took a lot of patience and perseverance, but Philip stayed with us every step of the way. We are truly grateful for his dedication and support throughout the entire process.He was always available to answer our questions, and if he happened to miss our call, he always returned it promptly. Philip kept us informed every step of the way and genuinely cared about making sure everything went as smoothly as possible.His professionalism, extensive knowledge of VA home loans, and excellent communication gave us complete confidence throughout the process. Philip always treated us with respect and consistently had our best interests in mind.I will be highly recommending Philip to fellow veterans and anyone looking to purchase a home. Thank you for making our home-buying experience such a positive and memorable one!
If I could give more than a 10 I would. Jon and his team were on top of everything from the very beginning to the end. They even remind me if I need anything I can contact them at any time. I have mentioned Jon and his team to others so I hope whenever they are ready to make the step on buying a home they will contact them! Thank you guys!
