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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,831 reviews
860 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,831 unfiltered reviews

Starting on Page 3 of 15,828. Return to Page 1

5 out of 5 Stars

Kyle was an absolute gem. He was there to help anytime I called or messaged and the process was super simple. The entire team at Veterans United was amazing.

headshot image of Kyle Barrett

Loan Officer: Kyle Barrett

NMLS# 2801205

5 out of 5 Stars

The team was great, knocked everything out pretty quickly, and we closed early! They made everything really easy for me.

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

I am a veteran who was closing on 2 parcels which is allowed by the VA. Rocket Mortgage said they could do it and after wasting thousands of dollars they backed out. Veterans United stayed with me through thick and thin with the VA. It took 5 months but they refused to quit on me. Best company for veterans. They really do care and don’t treat every loan like a cookie cutter.

headshot image of Brent Kumorowski

Senior Loan Officer: Brent Kumorowski

NMLS# 2649672

5 out of 5 Stars

Shelby and her team were the best to work with! I couldn’t recommend them more. We closed well below 30 days because of the team! I couldn’t be happier with our decision to use VU. Thank you, Shelby and Courtney!!

headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars

I made a home mortgage mistake and Veterans United Staff came in clutch to put me back where I wanted to be. They answered all my questions and gave me options and not one-way solutions. I will definitely be spreading this company's name around. Thank you for all your time and support!

headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars
Photo submission from Alfonzo S.

I already started telling folk about how easy it is if they just make the call.

headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

4.5 out of 5 Stars
headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

4.5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

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5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars

Brad and Zach were amazing and very knowledgeable. Highly recommend

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars
Photo submission from Joseph K.

In every aspect of my journey in purchasing my new home, Veteran's United was by my side to make it a very smooth and exciting process. I haven't purchased a home for 35 years and Jerry Landrey, Loan Officer with Veteran's United was instrumental in keeping my loan processing on track and constantly informed me of all changes. Grace Walther, Senior Loan Coordinator with Veteran's United was instrumental in keeping my loan process on track meeting all requirement to secure the loan. I highly recommend their Team in your homebuying needs! Thank You, (retired CMSgt) Joe K.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars

Kyle was very responsive and helpful. This was our first home and we started by talking to multiple lenders and it became very clear very early on that we were going to go with veterans united because of how easy it was to work with them. Kyle was amazing and I would highly recommend working with him.

headshot image of Kyle Upshaw

Loan Officer: Kyle Upshaw

NMLS# 2005288

5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Working with Nicholas Starkel at Veterans United was truly one of the best parts of our home-buying journey. His incredible work ethic, superb communication, and attention to every little detail made us feel informed, supported, and confident every step of the way. His genuine touch of Aloha made buying a home in our homeland an experience we’ll never forget. Mahalo, Nicholas, for making this one for the books!

headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars
headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

5 out of 5 Stars

Holly my loan officer was the best!! She made everything so easy and smooth sailing. I love Veterans United and the team I have. They are beyond awesome!!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

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5 out of 5 Stars

Jamie, Richard and the rest of the VU team worked great for us. I sometimes had serious doubts that we would be able to complete the process, just from my own circumstances and fears. Jamie tried to reassure that there will be a way forward!

headshot image of Jaimie Geiger

Loan Officer Team Lead: Jaimie Geiger

NMLS# 842497

4 out of 5 Stars

The only reason why I’m saying yes to this recommendation is because I worked with Josh after the previous mortgage agent had almost ruined. The transaction and Josh was absolutely amazing and communicative.

headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

Alex, Carly and Howard (the realtor Veterans United gave us to help in Hawaii was super amazing) . Alex was right there from the beginning and would answer any question and even questions about over issues, he helped in every aspect of the process. Carly was amazing as well, we had some trouble with e-siging and she worked for 2 days to fix the problem. Again another person who would do anything for her clients. Howard the realtor was just as amazing, up front with everything, ran all over the Big Island for us helping us find the perfect house. His words were " I'm not here to sell you a house but to help you find your house". He is truthful, honest, and humble. He did so much for us, I don't think there's enough space to write it all.
The only problems we had were Missy she wasn't so helpful with finding movers, insurance, security systems, electricity, ect... ( we had to do that ) she was supposed to be our helper in doing all that but she didn't either call us back or write us back, it wouldbe days to weeks before she would reach out. So Alex and Howard stepped up to fill those rolls. The realtor Veterans United gave us to sell our house here in Upstate NY was not helpful. We ended up using someone else, they were willing to help us and guide us through this process while we were taking care of things for the house in Hawaii. Over all I'd give Alex, Carly and Howard 5 stars but the other 2 I'd wouldn't recommend to my worse enemy.
Over all Veterans United was amazing and I'd recommend it to everyone.

headshot image of Alex Tuttle

Senior Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars

I had a very unique and tough situation. I had 3 ish weeks to get out from where I was renting and into a home. After explaing to Tim my situation he told me straight up its going to be a tough road but I believe my team and I can make it happen. Long story short after 21 days of starting the process Tim and his team was able to help me close on my new home. Im very grateful for his team and their dedication to my situation. Slaton was a HUGE help when we came across a situation towards the end. He meant he was gonna make sure we were able to meet the deadline I had. The best part though my vet united team sent me a care package for my family including my fur babies and my snakes. A BIG thank you to my vet united team!

headshot image of Tim Saylor

Loan Officer: Tim Saylor

NMLS# 2820454

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Photo submission from Derek M.

To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars

This process was so easy and Charlie and Sarah were both extremely helpful with any questions I had.

headshot image of Charlie Holsten

Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

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