Difficult to get ahold of, help was miniscule. Nothing explained well and fees and add ons kept going up.
As someone who has purchased 4 homes, I can confidently say that Aaron Brooks and his team were the best I have ever worked with. The home loan process can be stressful but, Aaron made it seamless. He was incredibly responsive, proactive and knowledgeable. He guided us threw every step with absolute professionalism.
"THANK YOU SO MUCH AARON "
BRENDA & MELVIN
HIGHLY RECOMMEND......
Tiffany, Ty, Max are all very helpful and explained and checked in when they said they would.
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
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Zac Harrison and his team again Bravo Zulu
Awesome
Thank you
Charlie and his whole team were great to work with, very knowledgeable and and professional!
smooth process
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
VU was amazing! Amy was there with us through all of the process.
I really enjoyed working with Charles, he walked me through the process from beginning to signing. He was always available to help me with answers that I had and my overall experience was great
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Matt Rice was very helpful through our process of purchasing our first home. We don’t know much about the process, but Matt took his time to explain how it all works and we are extremely grateful for that! Without Matt we wouldn’t be in our home! Thanks
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
Amazing service. Absolute professionals. 10/10
