I think CJ went above and beyond his call of work and he is the sole reason this loan was finalized
You guys made my first time home buying experience an extremely pleasant experience.
Mark, Andrew and the whole team was awesome and ensured to help from start to finish and didn’t give up. Thanks for all the hard work and dedication, your team makes it from a dream to a reality.
Easy process and every step of the way was clear!
The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.
Jennifer and her team are wonderful. Helped our family every step. They answered all of my questions and made sure we understood what was going on at all times.
Working with Veterans United was super smooth and they were a joy to work with. I have worked with VU a couple of times and will return to them again - Would HIGHLY recommend!
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What a great experience! They make it so easy with the app. No more having to fax tons of pages of information, just take a photo of the necessary documents and upload them. The app “to do” list keeps your tasks at your fingertips. The staff we dealt with were kind, courteous and extremely knowledgeable. We went from toying with buying a new home to closing in less than 2 months. I will definitely tell our friends about Veterans United.
I never felt like I was alone throughout this buying process. There was always someone there to help me understand what I didn’t know.
This was the worst experience of my life. I am a previous homeowner and my first experience was way better than this one. Jason Bals was my primary loan representative and in the beginning it was great. In the middle not so much. I asked to be switched to someone else or have a local person representative assist me. He said that's not how this business works and he had an outstanding rating working with veterans. I couldn't get the answers needed or things explained about the loan until the end. Megan helped me get the documents needed towards the end and she was outstanding. Megan was very courteous each time she spoke, text, or emailed me. In the future I will always seek a loan option that is face to face and not all electronically done. Jason was harsh at times and I felt he talked down to me. At the end I gave up and pretty much told him don't call, text or email me. Once this was closed I don't want anything else to do with him. At that time he tried to show some sympathy but damage was done. At the end I was so frustrated I had to seek behavioral health because I felt severely overwhelmed and upset. All my career I sacrificed so much and felt degraded trying to purchase a home using this process. My credit is excellent and I don't have any big debts other than my other home I'm renting so this caused me a lot of pain and anguish. So no I will not recommend anyone to use Veteran's United. Jason truly made this a horrific event for me that should have been one of the happiest days of my life.
They were great no hassle at.all very smooth
