My experience with Veterans United was outstanding from start to finish. The entire home buying process was explained clearly, and the team kept me informed throughout each step. Whenever I had questions, they were responsive and helped me understand what was needed to keep everything moving toward closing. As a Veteran, I appreciated having a team that understood the VA loan process and made purchasing my home much easier. I would definitely recommend Veterans United to other Veterans and military families.
We’ve purchased four homes using VU, and Nathan Bitner has helped us with our last three. The experience has been phenomenal every time, and it’s why we keep coming back!!
I already started telling folk about how easy it is if they just make the call.
This was our third home purchase, but first with VU. At first, before we committed to VU, they seemed responsive and helpful.However, this changed once we decided to proceed with VU. Responses became slow, our loan coordinator was short and borderline rude for answering basic questions. They also sent us the wrong home appraisal, which coincidently our closing was delayed due to our home’s appraisal being late. While this may not have been VU’s fault, the lack of communication was the most concerning.Furthermore, due to our closing being delayed because of the appraisal, I requested all correspondence between VU and the appraiser, since our team said it was their fault. After receiving written confirmation that VU would provide said correspondence, I have received nothing.While I could continue with specific examples, I would summarize with I absolutely would not recommend VU to anyone, nor do we plan to utilize them in any future home purchase. A lawsuit against this organization for misleading advertising and other alleged misconduct should have been a red flag enough but I unfortunately ignored it. Please don’t repeat my mistake.
Randee was great from beginning to end of the entire home buying process.
In every aspect of my journey in purchasing my new home, Veteran's United was by my side to make it a very smooth and exciting process. I haven't purchased a home for 35 years and Jerry Landrey, Loan Officer with Veteran's United was instrumental in keeping my loan processing on track and constantly informed me of all changes. Grace Walther, Senior Loan Coordinator with Veteran's United was instrumental in keeping my loan process on track meeting all requirement to secure the loan. I highly recommend their Team in your homebuying needs! Thank You, (retired CMSgt) Joe K.
Meghan Kopka was the absolute best. She was so helpful and explained in detail the process. Quick to answer all questions. I couldn't have asked for better service.
They were there every step of the way
Sold off my loan within a week and now I have to deal with extremely long wait times and customer service who hardly speaks english. I will never recommend this company.Once I bought my house I had issues two hours right after signing and VU did nit give a shit nor did they help in anyway. They are money hungry.
Kayla Prewitt was outstanding and so was Mitch. I recommend your company to friends and family
To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing
Everything was great! I can’t say enough great things about Brad, and Matt! They were great to work with, always there whenever we needed them, communicated well, and really set the bar high and the standard for their line of work! I would completely recommend that team, and would love to work with the both of them again on our next home!
