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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
480,708 reviews
424 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 480,708 unfiltered reviews

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5 out of 5 Stars

I cannot say enough good things about the outstanding service and dedication shown throughout this process. Helping a veteran navigate the home loan process is more than just a job; it takes patience, understanding, commitment, and a genuine appreciation for those who have served our country.The hard work, professionalism, and willingness to go above and beyond made a tremendous difference. It’s refreshing to work with someone who truly cares about helping others and takes pride in what they do.As a veteran, I especially appreciate the time, effort, and dedication put into making this happen. Your hard work does not go unnoticed, and I am truly grateful for everything you have done. This is our second home loan working with Veterans United and Vishal.Five stars without hesitation. Thank you for taking care of those who have served

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Julie Pieri

Loan Officer: Julie Pieri

NMLS# 2799007

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer Team Lead: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

Taylor was wonderful throughout the whole process. She kept me updated every step of the way and was so helpful. She answered all of my questions thoroughly. I recommend her for all of your homebuying needs!

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Photo submission from Tanja H.

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

I'm very grateful for the outstanding service I received from veterans united i never thought home buying would be so easy but your crew showed me how to properly do things correctly to get it done. I thank all of you

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

4.5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Best home buying experience I’ve ever had. Everyone on my team was so helpful and knowledgeable and got everything in order super quickly. I would highly recommend

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars

Veteran's United helped my husband and I close on a house in under a month. My team was highly communicative and supportive the entire time! I missed way more calls from them, than they did from me that's for sure. Kayleigh, Chris, Justin, and Zachary answered every question we had and if they couldn't they, made sure someone had the answer within an hour. They sent a specialized gift box to us with treats for our dogs and really went the extra mile to get to know us as people. They really helped make this move so much easier knowing we had them working behind the scenes for us.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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5 out of 5 Stars

We had an outstanding experience working with Daren and his team at Veterans United! From the very beginning, Daren, McKenzie, Diego, and Richmond went above and beyond to make the entire home financing process as smooth and stress-free as possible.What really stood out was the team’s professionalism, communication, and dedication to making sure we felt informed and confident every step of the way. They were always willing to answer questions, explain the details, and keep us updated throughout the process. No matter what came up, we felt like we had a knowledgeable and dependable team in our corner.Daren did a fantastic job leading the process, and McKenzie, Diego, and Richmond were equally exceptional in making sure everything stayed organized and moved forward efficiently. Their attention to detail, responsiveness, and willingness to go the extra mile made a potentially stressful experience so much easier.Buying a home is a major milestone, and having a team you can trust makes all the difference. We genuinely appreciate everything they did to help us get into our new home.We couldn’t be happier with our experience and would highly recommend Daren and his entire team at Veterans United to anyone looking for a lender that truly puts its clients and veterans first!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

Went above and beyond nothing could have been done better everyone was helpful

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars

They made themselves available. If I had a question it was acted on quickly. They made this home purchase relatively easy and stress free.

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Photo submission from Tyler D.

Jason Bals was the best loan officer. He walked us through the process from beginning to end. I would recommend him and Veterans United to anyone I can!

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

4 out of 5 Stars
headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
headshot image of Christian Heinz

Loan Officer: Christian Heinz

NMLS# 2822978

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

5 out of 5 Stars
headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

1.5 out of 5 Stars

I felt like I had to do too much of the leg work during the home buying process. I thought that one of the largest mortgage companies in America would have been of more assistance to a first-time home buyer with no experience. When I expressed the need for assistance to Brandon Willis, he just googled services in my area and sent me a link which was not helpful at all. I also received many remarks that were rude, in my opinion, from Rachel Gruber and Brandon Willis, such as asking me if I was still going to purchase my home when I was days from closing and had been working on my loan for months. Overall, I would not recommend Veterans United to friends or family and I intend to work with a different company, that has better customer service, when I purchase my next home.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

4.5 out of 5 Stars

Erik and the team that was in charge of helping my wife and I find our first home together was absolutely top notch and made the process alot more digestible and smooth. They treated us like family and did everything they could to get our house for us. Forever grateful to the Veterans Untied teams for what they do. Thank you so much!

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars

My team of Wesley, Bradley, and Jake absolutely crush it!!! Everyone I talk to says they have never seen a home buying process go so smoothly.Thank you guys
Dominick Green

headshot image of Wesley Earl

Loan Officer Team Lead: Wesley Earl

NMLS# 1631182

5 out of 5 Stars

This is good for all veterans young and Senior they do basically all the work and guide you through what you need thank you very much and they're with you in the long run

headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars

My loan team was beyond awesome! From Jamie, to Landon, to Rachel everyone took great care of me! Landon is such a jewel and if I could thank him 10 times more it wouldn't be enough! Same goes for Rachel!

headshot image of Landon Hoffman

Loan Officer: Landon Hoffman

NMLS# 2584585

5 out of 5 Stars
Photo submission from Vyolette D.

Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

VU covered all the bases and answered all the questions.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

4 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Wyatt Robertson

Senior Loan Officer : Wyatt Robertson

NMLS# 2479996

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