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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,774 reviews
848 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,774 unfiltered reviews

Starting on Page 3 of 15,893. Return to Page 1

5 out of 5 Stars

It was a great experience, and I really appreciate Jason and Matt’s assistance in purchasing my cabin. It came just in time. My daughter is coming to live with me. Thank you so much for your help.

headshot image of Jason Lacey

Loan Officer Team Lead: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars

This whole process was so smooth and quick. The entire team was excellent. Couldn't ask for anything better. Simply the best!!

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

Veteran’s United did an absolutely amazing job. The instructions were always clear and they constantly got back to me in a timely method!

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Photo submission from Jesse P.

As much as I wanted to go with Navy Federal Credit Union for my mortgage, the constant communication and speed of responses from Veterans United gave me more confidence that they would be able to get my loan closed on time with little friction. A+

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

4.5 out of 5 Stars
headshot image of Brittany Lucy

Loan Officer: Brittany Lucy

NMLS# 2741924

5 out of 5 Stars
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
headshot image of Phillip Kast

Loan Officer: Phillip Kast

NMLS# 2738304

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

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5 out of 5 Stars

We have bought and sold many properties over the years, but this was our first time using Veterans United. And this was, by far, the easiest and most straightforward experience we have had! The entire team at Veterans United was responsive, helpful and professional.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars

The process to buy our dream home has been more of a nightmare than dream. The home presenting itself, then being ripped away by the sellers, multiple times before finally landing within our grasp. The team at VU made it happen for us and. We cannot thank them enough for everything they've done to ensure our dream home become our actual home. Absolutely, we would recommend Scott, Cole, and everyone else on the Veterans United team to our Veteran friends and families for their home buying process.

headshot image of Scott Montgomery

Loan Officer: Scott Montgomery

NMLS# 2794827

5 out of 5 Stars
headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

Martin Schneider and the Colorado Springs Veterans United team earned a 10 out of 10 from this Veteran. From preapproval through closing, Martin was responsive, clear, and genuinely invested in getting us into our home. He answered emails the same day, explained VA rules in plain language, and gave practical guidance when it counted — including how to handle inspection repairs the right way under VA guidelines, how to structure seller concessions, and how to keep the file moving when the original closing date had to shift for TRID timing. His coordinator kept the file organized and sent timely updates, so there were no surprises. This was a full VA purchase with the usual last-mile document work, and the team stayed professional and calm through Clear to Close. Martin is a fellow Veteran who treats people and the process with respect. I enthusiastically recommend Martin Schneider and the Colorado Springs Veterans United team to any Veteran or military family buying a home.

headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

4.5 out of 5 Stars

Even though my current pay was not reflecting my expected future pay, they communicated well with my manager to get the information they needed. The team worked well together and made it happen!

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars

Jake Force was a tremendous help with my VA loan and I highly recommend working with him!

headshot image of Jake Force

Loan Officer Team Lead: Jake Force

NMLS# 1040763

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Experience first-hand why 380,726 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars

Hannah was amazing. She made the whole process so easy and quick. I’m a disabled vet and now I have a home to call my own.

headshot image of Hannah Rohrbough

Loan Officer: Hannah Rohrbough

NMLS# 1884776

4.5 out of 5 Stars

Overall great experience and easy to work with. The portal with pending tasks was useful and progress transparency. Fell short at follow-up to offered services regarding assistance with gathering quotes on HOI for the buyer. This was not the specific team's fault but I believe a lack of task progress tracking in operations. The only reason I gave a 9 of 10, as I pumped brakes on legwork to gather quotes when assistance was offered - only to assume the task and regain momentum when I realized help wasn't coming two weeks later. Thank you for my team's exceptional attention and assistance to make our dreams a reality.

headshot image of Charlie Holsten

Senior Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

4.5 out of 5 Stars
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer Team Lead: Jaimie Geiger

NMLS# 842497

1.5 out of 5 Stars

The person that took over my loan was horrible. She made multiple mistakes and always blamed it on someone else . Wouldn’t talked to me and always text.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

3.5 out of 5 Stars

We had some hiccups but they were settled after work on both sides!

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars

The team was amazing from beginning to end and I would definitely recommend using them for your home buying needs!

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

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