I had an excellent experience with Veterans United Home Loans during my VA refinance process. From start to finish, everything was smooth, efficient, and stress-free.
A huge thank you to Johnny Mitchell, Morgan Armstrong, and Alix Iriarte for their outstanding support. The entire team was incredibly helpful, responsive, and always took the time to address any questions or concerns I had along the way.
Their professionalism and dedication truly stood out, and I felt confident and well taken care of throughout the entire process. Based on my personal experience, I highly recommend Veterans United Home Loans and would absolutely trust them again in the future.
10s all day, we closed in 15 days and that is truly because of this team. Not only did I have personal stuff going on and an extremely busy work schedule, they took the time to explain the entire process and answer questions in a timely manner. Day or night this team was there. Thank you for making a stressful process into something that was seamless. Professionals through and through!!!! 10s
Sam is amazing to work with. Everyone they assigned to my team was easy to get ahold of, knowledgeable and knew what I was asking. Very easy process and will definitely be using them again.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
Everyone was very helpful and the concierge service was also very good. It was a great experience.
Anne Kuster was great. I look forward to working with her for my next purchase.
Ms Alice and ms Sheilds were the dream team, I couldn’t have asked for a better team
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The loan team was incredible to work with. The underwriters were incredibly frustrating with numerous last minute requests, which could have been made well in advance.
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
Just painless !
Above and beyond. Always my interest over there own
The team at Veterans United is the epitome of teamwork in action from beginning to end. I felt the genuine support every step of the way... given the opportunity to ask any questions and receiving immediately feedback and support. The team is an excellent role model for others. Thanks so much. Elizabeth Williams 3/2026
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All the veteran united team were awesome
It’s hard to find the level of support that I received from veterans united. It’s a rare commodity, all said.
I couldn’t have asked for a better team. They made the entire process seamless, but what really stood out was how the team went above and beyond at every turn. They didn't just meet my expectations; they blew them out of the water. Highly recommend to any Veteran looking for a dedicated partner in the home-buying process!
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
Ryan Ashburn and Carly Kanoa were amazing. They kept me up-to-date with how the process was going. They did everything they could to get me the best deal possible and ensure my all the paperwork was submitted. Ryan not only made sure I was informed on my current status but my Realtor as well. He definitely made the whole process seem smooth.
Allie and Bryan did an amazing job with process and getting me to the closing table. I have bought houses in the past, but never experienced the consistency from any other company! Thank you and look forward to working with you again!
Zach and Taylor were awesome. Very attentive. Seller (realtor) also had nice things to say about the level of service / process provided by these two.
Have had the very best experience ever with Veterans United!! The very best loan officer!!
