I work on the other side of the planet, these have bent over backwards to work with and guide me every step of the way. Even when I have up, they worked tirelessly to get it done. Love this team.
Veterans United Home Loans has great people working for them and their customer service is outstanding.
If I could give Joe Schumacher a 10+ or 11, I would. He not only met my expectations but exceeded it. Our closure deadline was for the 15th and he nailed it on the 13th! It was an outstanding and exceptional job by Joe and his competent professional and tenacious team who always stuck with me, communicated regularly and just beat their competition. It needs not be said that their competition is also a national player yet the Veterans United Team led by Joe and his dynamic can-do team beat them to the finish line and then some. Veterans United earned my respect to be number ONE.
It's a lot dealing with all the different people and communicating back and forth in a process that's already overwhelming no matter who you go through. I rate it above average, I'm glad its over.
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extremely smooth process and easy.
The Veterans United team really made my home purchase easy. From the start they were on top of every detail. I can’t express my gratitude for the attention to details, and the professionalism demonstrated by this extraordinary group. I would recommend Veterans United to all veterans who are considering a home purchase.
The overall process was smooth and communication was great. The only hiccup was with the appraisal coming in late.
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Heidi and Matthew thank you so much helping my Dad buy his home. Heidi felt like a close friend, you help us out so much. Very patient. 😊
Veterans united were on top of everything through the full process. Let me know when something was needed and where I was in the process.
What a great experience! They make it so easy with the app. No more having to fax tons of pages of information, just take a photo of the necessary documents and upload them. The app “to do” list keeps your tasks at your fingertips. The staff we dealt with were kind, courteous and extremely knowledgeable. We went from toying with buying a new home to closing in less than 2 months. I will definitely tell our friends about Veterans United.
Everyone was very attentive and helped me greatly to get through the process. There were some challenges that came up, but with everyone's expertise, we got them all worked out.


