The team was absolutely fantastic from start to finish! While there were some delays in closing due to email miscommunication, the team powered through and helped get me into my first home. I’ll absolutely be returning the next time I buy!
We had a wonderful experience with our team at Veterans United! They were responsive, answered all of our questions, and were such a pleasure to work with as first time home buyers.
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
Aaron was amazing to work with. He explained everything very thoroughly and I appreciate that so much. I can't imagine working with any one besides him. Thank you, Aaron!!
Easy-to-use, constant communication to stay on top of things.
Very simple process. Was great working with Craig Brumfield again
Don and his team, Levi and Mia, are awesome! They were very helpful and easy to get hold of when I have questions. Very knowledgeable and easy to talk to. Excellent customer service!!! I would recommend them to people I know who would need help in home buying because I know that they will be very well taken cared of. Thanks for making our home buying an easy and enjoyable experience. God bless.
Very professional and a great customer experience. Tommy and team were always on top of things and quickly answered any question I had. Don’t see anything that could be improved on! Thank you very much!
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
Veterans United was professional and helpful throughout the entire process. Levi L. and the team were responsive and answered all my questions along the way.
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Smooth and professional process.
Karson and Tayla out if Virginia Beach did a great job. They explained my rate options and even worked to help get my escrow back from my previous loan.
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
Very easy and straight forward process. Everyone on the team was terrific . Adam and Amanda did an amazing job .
This is my second mortgage with Veterans United and they are the best. I love their work ethics and professionalism. They will always be my first choice when purchasing a home, any future home.
