About month ago I was dreaming of buying a home for me and my wife. Veterans United Mr. Lance reached out to me and I closed on our new home March 20th was a dream come true for my wife and myself. I would highly recommend this fine group of people for anyone looking to buy a new home. I would like to say thank you to everyone at Veterans United.
Shelby and the team took care of us from day one through closing and beyond
The ONLY critique I have is not necessarily with Veterans United or Andy but the communication process from the title company.Andy, the day before my closing sent clear instructions that stated the amount I needed to bring to closing. The instructions stated I could bring a cashiers check or wire the money. I opted, since it was faster for me to do so, for a cashiers check. When I got to the title company to do the closing, they informed me that they did NOT accept cashiers checks. I had to do a bit of scrambling to get to my bank, stop the cashiers check and send money as a wire transfer.Up to that point, I could not have been happier with Andy, his team, and Veterans United.Thank you for a smooth process and making my home buying experience easy!
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
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My loan team were very helpful and made what could have been a very hectic process, simple and painless.
Stephanie was awesome, this was a rocky year plus long road and we got it done. She was quick with the paperwork admin stuff and polite and professional even when I was frustrated. Her team was great too. Kayla and Victoria both checked in frequently and were responsive. Kudos to this team. Yall, got a solid work ethic. Thanks.
very impressed 👏
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
Aaron's team help with strategy to close as soon as possible. I would work with this team again!
This team at Veterans Home United are totally awesome. They were thorough, professional, very friendly, and very quick in the home loan process. So glad we went with them. They treat you like family, not a number. I highly recommend this company and all the staff. Thank you for making this process easy. Scott n Michelle
I want to say thank you so much to my team! They’ve went above and beyond for me and my family and helped us tremendously! Evan, I am so appreciative that he was working in my corner. He went into depths of explaining everything to me and was very patient. I Highly recommend Evan M. Thank you veterans united. You have made my first time home buying experience quick, accurate, and easy. Saved me hundreds of dollars.
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I already have recommended VU as well as my personal team.
Derek worked very hard for us getting refinanced!
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
Jaimie Geiger has now helped us through two mortgages with VU. She is amazing and always so helpful.
