We closed on our home in Eufaula on time and with nothing out of pocket. We actually walked away with money back. There were bumps along the way, including a rate lock that wasn't placed when it should have been, but Veterans United owned the mistake and made it right with a lender credit that protected our rate. Lora Grenier was outstanding in the final week, working with the closer so every credit landed exactly where we asked. Mike Smith stayed with us through the tough conversations. My advice to fellow veterans: get every commitment in writing and stay engaged. This team will follow through when you do.
Veterans United provides a fantastic platform, but it’s professionals like Randy Groner who turn it into a world-class experience. Thank you for an incredible home-buying journey. I will continue to seek Randy's guidance for future needs.
Made it easy to upload documents. Communication was amazing
As much as I wanted to go with Navy Federal Credit Union for my mortgage, the constant communication and speed of responses from Veterans United gave me more confidence that they would be able to get my loan closed on time with little friction. A+
Everything in this process was seamless and the members of the Veterans United team are top notch.
Excellent service. Everyone went out of there way to answer questions!!
Jared and his team made our home loan/buying process absolutely seamless from day one through close. I cannot sing their praises enough. I would give more than 10 stars if I could!
Matt was amazing from the get go. He made my experience as quick, easy and seamless as possible and I am grateful for all his support and he was very quick with everything which made the process easier. Everyone involved in the process was appreciate and said my loan officer (Matt) was great!
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Gus and the team worked really hard for us. I really appreciate the extra effort on my case
This is my second time using VU for the home buying process. The whole team made the process seamless and easy
Very great experience every concern or question I had was answered promptly, made the buying experience less stressful for my first time buying a home
Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!
Outstanding help and service
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Bennet was absolutely wonderful. Huge props to him for his professionalism and knowledge. He is someone I would recommend to anyone.
Kyle was extremely helpful, knowledgeable and available. He thought me a lot about the process and helped answer every question I had. He also went above and beyond and helped steer me financially by breaking down IRRL's, Interest rate buy down, and amortization calculators. Showed me all viable options and gave me the numbers so I could make the best informed decisions. 10/10 will be recommending him to my friends int he future.
The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.
We had a wonderful experience. Everyone really bent over backwards to help us get our dream home. Our team is absolutely amazing.
