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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
476,419 reviews
577 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 476,419 unfiltered reviews

Starting on Page 3 of 15,881. Return to Page 1

5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

4.5 out of 5 Stars

I have referred VU already. My coworker is looking for a home. I’m not sure if they are going to give you a call, but I did tell them to go with you.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

3.5 out of 5 Stars

Went fairly well, they stayed very engaged and kept me on track with their checklist. Just wish I got more explanation of closing costs.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Working with our team and Veterans United was the smoothest and easiest part of the whole experience! Harley and Erin are amazing, they were there every step of the way and always had answers. We always knew exactly where we were at in the process. Thank you so much! We love working with you!!

headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

4 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

I was walked through the whole process with clear and efficient communication. The whole process worked out well.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

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5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

4.5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

This is the second home I've bought with the Veteran's United team. As last time, I'd 100% recommend VU to any veteran looking to leverage their VA home loan benefit. The knowledge, responsiveness, and service is top notch.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
headshot image of Phillip Kast

Loan Officer: Phillip Kast

NMLS# 2738304

5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Photo submission from Albert R.

When I decided to use my VA Loan, Scott Beasley was the representative who was assigned to me; he is great. From applying for the loan to closing, everything was so easy and flawless. If you called with a question he would return your call. He and his whole team are true professionals.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

0.5 out of 5 Stars

I paid your company a ton of money to get the numbers right and you fumbled the ball through the entire process (which took a while due to the sell of my property) I explained that I did not have more to put down on my veterans united loan than I would be receiving from the sell of my house. Well in the end A drew out a random number down without confirming it with me had the final disclosure on Friday (we signed at the title company the following Monday) did not do his due diligence and did not update the numbers come Monday when he was contacted by the title company. We had such a horrible experience selling our Alaska house and the incompetence on that companies part veterans United did not have to make it worse. In the end I had to come an extra 9k out of my savings to cover closing on my home. This company should take veterans out of their name because they do not care for the veteran community and continued to blame me for their short comings. I will absolutely go out of my way to make sure no one I know or even hear about wanting to use this company does not use them.

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

Great job they did.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars

Couldn’t be happier with the entire team!

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars

Amazing, practically did all the work and made it super easy for my wife and I especially being first time home buyers

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars

Brittany and her team were super friendly and very responsive. The process was very smooth including the website.

headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

Mr. Roderick Vales was nothing short of absolutely amazing professional dedicated and thorough. My Husband and I would not be in our forever. Home had it not been him in the staff here at Veterans United. Thank you so much, sir. You have made us a proud family for doing business with Veterans United, you continue to be who you are you keep striving for excellence. It’s in you and we are greatly appreciative of you and your staff My Husband and I Warren and Tawana Frazier thank you.

headshot image of Roderick Vales

Loan Officer: Roderick Vales

NMLS# 2758010

5 out of 5 Stars
Photo submission from Dwayne B.

Jon, Jason, Kyle and the entire team were incredibly helpful from start to finish. They made the process so straight forward and helped me throughout the journey from getting pre-approved for my home loan to supporting me to the closing day finish line!I got a very competitive interest rate that really helped me stay on budget, I cannot recommend Veterans United enough!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Outstanding customer service. Great communication and seamless technology from start to finish. Very happy with our lender experience.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Jaimie Geiger

Loan Officer Team Lead: Jaimie Geiger

NMLS# 842497

4.5 out of 5 Stars
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
headshot image of Joshua Schmidt

Loan Officer: Joshua Schmidt

NMLS# 2736706

5 out of 5 Stars
headshot image of Nick Heimericks

Loan Officer: Nick Heimericks

NMLS# 2452747

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