EVERYONE at VU was outstanding- however I would recommend taking another look at Van Lines as a VU recommended moving source. Pack out team was horrible and a lot of non replaceable antique items were destroyed in the move from careless packing even when told special care needed to be taken while packing. (Large claim submitted soon)
As a first time home buyer, I needed so much assistance and they were there every step of the way. They assisted with everything and just helped me understand the process and answered all my questions.
Aaron, Alison and the team did an awesome job bringing the dream to a reality
The staff was amazing, top notch. Any issue that came up they were instantly on top of it. I can not remember being so well taken care of during any business dealing. Any question was almost immediately answered and any concerns became highest priority. I can’t say enough but know that you all have my gratitude and as a veteran I am humbled by this gift made possible by you folks. Thank you very much!!
Ready to see for yourself?
Experience first-hand why 381,951 homeowners give us a perfect score!
Ryan, Kyle and the whole team were absolutely amazing people to bounce questions off of and always answered my questions. I felt very supported through the whole process, and by making everything bite-sized tasks, it really took a lot of stress off our shoulders. So thank you very much!
My second loan with Veterans United and Loan Officer Charles Dittbrenner. Both experiences were very fast and very professional. I will return again and again. That’s for the amazing support and help.
Outstanding!! Went out of there way to help all around
Veterans United did an absolutely amazing job! They worked so hard to get us into our home and in such a timely manner. We couldn’t be more thankful for their help and hard work. Fantastic experience from beginning to end. Thank you!
The whole team especially Connor Brandt were amazing. Morning and night Connor always got back to me right away if I needed something. He was also great at letting me know what I was missing and how I could better accomplish that task without being pushy. He worked with my hectic schedule to make sure everything got done on time. If and when I buy again I’ll be asking for him!
The home buying process was pretty easy and knowing that there are so many people to help, we felt we had all the reassurance we needed. Thanks so much!
I need to find out if VUHLoans has been trying to reach me?
The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.
The employees were experienced and helpful.
If I could give them a 30 I would. They were my guardian angels through all of the process of buying our new home. Thank you again for all of your support. God Bless all of you.
Up until the Friday before we closed (closed on the following Monday) everything seemed to be going well. Then, I dont know what happened or who screwed the pooch, but someone messed up big! We were supposed to walk away from closing with $75.. no big deal there, but then, because someone could not read a contract, we were asked to come up with $11k to bring to closing, we found out the $11k number the morning of closing. The sellers had already pre-signed. This was the most stressful event of our move. We were teetering on breach of contract because of you guys. The only way out to close was to get a $5k lender credit (should have been all of it due to your mistake) and my agent ( a personal friend) had to sacrifice her commission to get the new closing day numbers to line up. I'll now be cutting her a check from the sale of our old home to help fix your mistake. And on top of this.. I was told my first payment is due less than a month after we closed, originally my first payment was due to be December 1st. Short of you finding a way to fix this, not only would I not recommend you, I would adamantly warn people about you.Now that that was said, Arlo and Lexie were GREAT. Easy to work with, decent on the communication and very clear on what they needed.
