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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,613 reviews
965 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,613 unfiltered reviews

Starting on Page 3 of 15,388. Return to Page 1

5 out of 5 Stars
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

4.5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars

My team was great, I'll happily recommend VU to anyone.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

Mary Davis was awesome to work with - always responsive and very informative.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Photo submission from Diane P.

Purchasing my home with Veterans United was a huge milestone for me, and I’m incredibly grateful for the team that helped guide me through the process. Buying a home can be stressful at times, but my team consistently worked hard to keep everything moving and to make sure I understood each step along the way.I especially want to recognize Andy Harris, Shawna, Hannah, and Christie for their dedication and professionalism. Andy was always responsive and supportive, making sure my questions were answered day or night and helping me stay on track throughout the loan process. Shawna and Hannah were extremely helpful and organized, making the document process smooth and keeping me informed of what was needed. Christie worked diligently behind the scenes to ensure everything met underwriting requirements. Andy made sure that we reached the finish line.What meant the most to me was knowing I had a team advocating for me and working hard to make my homeownership goal a reality. I was not just a number. As a veteran, it’s reassuring to work with people who understand the VA loan process and truly care about helping veterans succeed.I’m proud to say I’m now a homeowner, and I appreciate the effort and commitment my Veterans United team put into making that happen. I would absolutely recommend Veterans United to other veterans looking to buy a home.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars

Have a very close bond with Andy. Have called and discussed anything that has crossed my mind whether it was VA related or common every day issue.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

So Awesome and so kind ... such a blessing to work with ... thank you for making my dreams come true

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars

Our experience with Veterans United was great. They were very proactive and we were kept well informed with every step. With there being so much that goes into buying a home, they helped make it enjoyable and easy to understand.

headshot image of Aaron Mansfield

Loan Officer: Aaron Mansfield

NMLS# 2736749

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

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5 out of 5 Stars

Jason Bals with Veteran United Mortgage was outstanding throughout the entire home buying process. He made everything simple, stress free, and easy to understand from start to finish. Communication was excellent, he stayed on top of everything, and always made sure we knew what was going on. He genuinely cared about helping us and made the process smooth and fast. I highly recommend Jason to anyone looking to buy a home, especially veterans using a VA loan.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Photo submission from Emilee F.

Loved this team! They were amazing! So grateful for their help in the home buying process.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

Matt and his team are great! Second home I have purchased through him and it’s been amazing and they make the process so it’s not stressful and they are so helpful! Thank you Matthew, Melany and Joshua!

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Veterans United is great. I've used them twice now. When we got to our new house on closing day, there was a care package in the driveway with books and toys for the kids.

headshot image of Rob Weigand

Loan Officer: Rob Weigand

NMLS# 1435397

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Experience first-hand why 367,758 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

Working with Katie was an absolute pleasure. We communicated for nearly a year during my home buying process. When it was time to get serious she buckled down and did everything she could to make the process easier.

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

4.5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Photo submission from Jennifer K.

Thanks to the whole Veterans United team for helping to make the first home I’ve bought on my own such an easy process!

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

Amazing service and attention to detail. Customer never wondered what step of the process we were in.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

4.5 out of 5 Stars

Jason Bals and Team are devoted to providing exceptional customer service as well as in depth knowledge on all matters regarding home buying.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars

Molly Meis made the whole process easier for us as first time home buyers. She took time to answer all of our questions, she was personable and a pleasure to work with. I will recommend her and her team to all our friends.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

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