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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

439,226

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 439,226 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

4.5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

My experience with Veteran United has been wonderful, from the very first loan to refinancing. I will most definitely recommend Veteran United. Hands down with all that assited the Arnolds with their home buying process.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend

The team at veterans United made my loan effortless. A couple quick phone calls answer a few questions and sign a few papers and it was done. Five stars all the way.

headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
Would Recommend

Great folks to work with.

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
Would Recommend

As a first time homebuyer, the team at Veterans United made the whole process run way smoother than I was expecting coming into this. They were all extremely helpful and made sure every step of the way was clearly laid out for me.

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

4.5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

5 out of 5 Stars
Would Recommend

Josh did an amazing job doing my guiding me through the refi process. This is the second time I’ve been doing business with Josh, he has always been very professional about the process. I will recommend him to all of my friends and colleagues
Thanks 🙏

headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

3 out of 5 Stars
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend
headshot image of Joey Philpot

Loan Officer: Joey Philpot

NMLS# 345832

5 out of 5 Stars
Would Recommend

John and his asst. Jack helped from start to finish. It was challenging as we were working on a large loan and the team made it happen despite a few obstacles along the way John was working overtime to help get to the closing table sooner than expected. I’ll work with John any day of the week!

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

1.5 out of 5 Stars

I was juggled from multiple loan officers who work with Trey. They asked for the same information multiple times, never once talked to me personally except when I called demanding action. Five days before my closing my loan officer disappeared and said in a blanket email he would return the day of my closing. I had asked for a remote closing and continued to hear lip service comments like they were working on it and then they disappeared for the duration. In my opinion Trey was not following up on my account until I complained about how unhappy I was. They used a tit;e company who lied to my agent about speaking to me the day before my closing. Then I got a call at 7am Montana time to ask me if I was ready for my closing. I would never recommend Veterans United if this is how you run your mortgage department.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend

As a Veteran, I truly appreciate how supportive and welcoming this community is. The team really understands what we’ve been through and goes above and beyond to make us feel valued. It’s great to have a space that honors our service while helping us move forward. Highly recommend!

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
Would Recommend
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

I had a great experience working with Veterans United. Bryan Walther was outstanding throughout the entire process — always quick to respond to my emails and any questions I had. He was patient, knowledgeable, and very supportive from start to finish. Bryan made the loan process smooth and stress-free, and I truly appreciate his professionalism and dedication. I would highly recommend him and Veterans United to any fellow veteran.

headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

More Reviews

See all 439,226 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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