Very understanding, helpful, best team I could ask to be by my side. They will guide you step by step and help you any way possible would recommend for any first time and or other buyers looking for a new home and etc.
Our loan officer Wesley & my realtor Charleen Byrd were the absolute best!!!Underwriting was a bit embarrassing how they kept reaching out to my employer - granted my employer was not the most responsive either.
I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!
Extremely helpful throughout the entire home buying process.
Everyone was great form start to finish!
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The team was always communicative and kept us in the loop the whole way.
Veterans United was 10/10 during my home buying experience. Daren Bodine was absolutely fantastic. He always had the answers to the questions I had and help make the process smooth and easy.
The team was helpful, understanding, knowledgeable, and resourceful. Now my wife and I are in a home we have dreamed of!
First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.
Working with Blake and his team was great. They are very professional and really know what they’re doing. I would highly recommend them.
Ali was amazing to work with. Her whole team was! I was very grateful for the time she spent explaining and answering questions throughout the process.
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I purchased and refinanced my home with VU and each time Mr. Derek Harmon and his team have been amazing with helping me through the process by answering and solving any problems I have encountered. My personal experience has been relatively easy and again, amazing.
Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.
I started my journey with Veterans United Home Loans 8 months ago. I threw them curveballs all along the way . They always stepped up to the plate with 110% effort and knocked it out of the park.
I started out with Victoria McGhee in early Aug 2025 inquiring about a home loan to have a house built. She sent me all the info I needed and followed up on the progress of the home.
Victoria Elliot worked my loan preapproval and kept me informed of required items to keep the process going.
Lisa Williams took care of all the necessary steps to send my loan to the underwriters. Also keeping me informed on the steps required to make it through the process.In Feb 2026 I threw another curve ball at the VU team due to the deal with my building contractor fell through and I was changing course to buy a new home just being completed by a different builder.
Victoria Elliot kept me up to date with check ins very regularly. She went out on maternity leave in Feb and handed me over to Tommy Heller.
Tommy aggressively worked on my loan to save me money on my final closing costs. What other Home Loan company does that?! He was always there when ever I called with questions and kept me on track. .
The whole VU Team was awesome in every aspect of what they do but I will have to put Tommy in as my MVP.
Victoria Bell was my concierge and gave me all the behind-the-scenes info you don’t think about, but is very important to getting in to your new home.With the awesome team at Veterans United Home Loans, I was able to make my home purchase possible and closed at the end of Mar 2026..
I have purchased five other homes in the past, so I do have experiences to compare the VU team against.
No other mortgage company I have dealt with in the past even comes close to the quality of services provided to me from my team at Veterans United.
