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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,003 reviews
808 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,003 unfiltered reviews

Starting on Page 3 of 15,134. Return to Page 1

5 out of 5 Stars
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4.5 out of 5 Stars

Everyone was extremely nice throughout the whole process. I was a first-time buyer so they made it very easy.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars

The process was slightly long but Mr. Greg and Ms Brittany was very helpful 👌 with the process of getting everything signed and delivered 👏. BRAVO ZULU to them both. Thanks for caring fir my support.

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

Kevin and his team are absolutely amazing!!!! I am beyond ecstatic and pleased with the absolute professional and personal service they provided. They all made my feel as if I was their only customer. I can't say enough good!!!!!!

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
headshot image of Charles McKee

Loan Officer: Charles McKee

NMLS# 2053706

5 out of 5 Stars
Photo submission from Richard J.

The service Veterans United provides makes the home buying process clear and reduces the stresses involved.
The steps that are necessary to accomplish are laid out and clear to the borrower.
Other services are offered, but never pushed. We took advantage of the homeowners insurance that was offered because the product was explained clearly and was actually at a better price than what I received while comparing quotes.
Everyone was professional and a pleasure to work!
Thank you to all that I worked with!

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Jason Rush

Loan Officer: Jason Rush

NMLS# 2675965

5 out of 5 Stars
headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars

Outstanding refinance experience with Veterans United. Lily was incredible from day one-clear, responsive, and made the entire process easy and stress-free. She kept everything on track and explained each step in a way that built real confidence. Sara was also fantastic, ensuring the closing went smoothly with no surprises. Professional, supportive, and efficient from start to finish. I would absolutely recommend Veterans United to any veteran considering a refinance.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

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5 out of 5 Stars

My experience as a first time home buyer was absolutely wonderful! No matter when I had questions, Jake McQuitty took care of us. Regardless of the complexity. He not only gave us answers but never wasted an opportunity to educate my wife and I on the home buying process and requirements. We kept the questions coming and he was patient enough to walk us through every step of the process. We are a military family and had to be uprooted and in a home in 30 days. My wife and I went from choosing a home to being clear to close in under 12 days and all of the credit goes to Jake and his rapid assistance. There is no way we make it to closing day without his guidance.

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Lauren Smith

Loan Officer: Lauren Smith

NMLS# 2167073

5 out of 5 Stars
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Photo submission from Robert S.

Everyone was responsive and kept me informed. All forms were easy to access.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

3 out of 5 Stars

My first experience with VU was phenomenal. My second loan experience with them was a bit of a let down. They charged me fees on things that I don't think they should have. All of the small fees add up. When someone is buying a home, they need to save as much as possible. There are way too many unnecessary fees, perhaps VU could downsize its unnecessary personnel and programs, and that would allow it to cut out some of the fees.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

4 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

Stay calm and just let the process work it will be over sooner than you think

headshot image of Tony Meis

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars

From my first phone call through closing, my team was courteous, professional, very timely and always trying their best to fulfill my needs. They succeeded 100%! I would highly recommend this team and this company to anyone. They were the best!

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars

Ryan Stoll and Kyle Walker were my team through this loan process and we couldn’t have had a better team!! Veterans United was definitely the way to go!
A Huge thanks to Ryan and Kyle!

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

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Experience first-hand why 361,208 homeowners give us a perfect score!

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5 out of 5 Stars

Everyone was super helpful and answered all my questions and concerns

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

4.5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Photo submission from Ysmael B.

Working with Zack and his team was a blessing. This whole process was as smooth as could be. We couldn't be more pleased.

headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

My loan officer was outstanding. Very satisfied with the experience.

headshot image of Brock Rohler

Loan Officer: Brock Rohler

NMLS# 2511319

5 out of 5 Stars
headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

4.5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

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