The VU team made every effort to achieve the best deal for us and helped us land the perfect home.As first time home buyers they were patient and helpful and never took advantage of our lack of knowledge.
Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.
The service was outstanding. Brent, and Victoria were great to work with.
Excellent sevice, very responsive, and answered all my questions in a timely manner.
Great team to have on your first or third home buying experience! Always able to answer questions and provide advice going into any situation regarding the home buying process.
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This is the second time I have dealt with Devon and his team. First when I bought my house and second when I did my refi. Both times have been awesome. He has been there not only to answer the financial questions but also helped when I had technical questions.
The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!
We haven't had time yet to process the fact that we are homeowners!! It's crazy to think that less than 6 weeks ago we were just contacting you. Britt was wonderful, knowledgeable, quick to answer our questions and she made us feel confident and valued during the entire process. Deborah was a good negotiator. Everyone we talked too make us feel like family taking care of family. THANK YOU!!
The team works hard to ensure all questions and options are reviewed.
I would recommend VU to anybody that can use them. I made the mistake of buying my last house with a different lender instead of using VU again and I instantly regretted it. Kris and Greg and the rest of the time kept in constant communication with updates and immediate responses. I was never in the dark and they answered all my questions even if they seemed silly to me. I have nothing but good things to say.
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I like how everyone was patient understanding and communicated very well
The team at Veterans United was amazing to work with. They walked me through every step so the process was smooth sailing!
My Loan officer Joshua was fantastic however, the Loan processor Chris was very aggressive and threatening with a delayed closing when I knew nothing about the issue and had been getting him everything he needed immediately other than that I would definitely recommend Veteran United
I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.
I love how easy and streamline everything is with them. This is our 2nd time working with Veterans United and we're even more pleased this time then last time. Sam, Brendan, and Mandy all did a great job!
Excellent process. Excellent service. Excellent!
Overall my experience was great. Having VU on my side made home buying as easy and stress free as you can get. Excellent communication from all team members and very personable. 10/10!
This was my first home that I bought, it was a pleasant experience overall.
