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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

104,158

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,979
4
11,951
3
1,819
2
809
1
600

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Showing all 104,158 reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Derek Buhr

NMLS# 1525076

5 out of 5 Stars
Would Recommend

Great team very helpful fast and courteous professional service it was a pleasure to work with them 👍

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

My loan officer (Winsor Cooper) went above and beyond in helping me get my loan.

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
Photo submission from Phyllis S.

Very well organized. Time management was excellent in going through the process. I understand, I too had to do my part getting my documents and I was well informed. I would definitely recommend Veterans United to everyone interested in purchasing a home.

Loan Officer: Tyler Jones

NMLS# 1493936

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Outstanding job guys, thanks for all your help.

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

Everything was exceptional except the underwriter. The underwriter had numerous requests which should have been consolidated not a stream of conscious.

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

The whole process was quick and smooth. Everyone made the experience enjoyable.

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Derek Russell’s team is the best. They were on top of the process throughout. Always available for questions that we had no matter how small or big. When we called they would always get back to us in a matter of minutes not hours.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars
Would Recommend

All aspects of the home loan was very professional, timely and very impressive on the work done in such a short amount of time!

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

The personal communications/checklists coincide perfectly with the digital communications/checklists. Most companies (at best) rely heavily on one or the other. Veterans United has an amazingly coherent, professional, and personal system that should be praised among the financial community.

Loan Officer: Mitch Pearson

NMLS# 1407333

4.5 out of 5 Stars
Would Recommend

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
Photo submission from Joseph L.

Ashley Cook and her team went to the extra mile to help me with my new home and did her best and listened to what I needed to get it done. Thank you Ashley! Job well done.

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Excellent

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Matt and his team made the process smooth and easy to navigate

Loan Officer: Matt Bretz

NMLS# 1281964

4.5 out of 5 Stars
Would Recommend

Overall, the Veterans United loan process was smooth and functional. The only issue that I experienced along the way was somebody sending a salary confirmation fax to a general fax machine in my office that listed my actual salary on the fax cover page. I am unsure if anyone other than the intended recipient saw the fax, but having confidential information on a cover page is just very unprofessional.

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

The whole team was so helpful and always so quick to answer any questions we had. They always kept us up to date with where we were at in the loan process. Awesome customer service and an awesome company! Will definitely recommend to others.

Loan Officer: Lee Sattler

NMLS# 834004

4 out of 5 Stars
Would Recommend

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

It has been the most enjoyable experience and easiest mortgage process I have ever experienced

Loan Officer: Sheri Richer

NMLS# 1632138

5 out of 5 Stars
Would Recommend

best of the BEST

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas L.

My family and I are so grateful to the Veterans United team for supporting our dream of owning a home. Thank you Sam and Joel for guiding the way to home ownership so my family can I enjoy our lives, family and friends.

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

It was a pleasant experience every step of the way with buying my new home with Veterans United Home Loans.Thank you for everything,Al Lamfers

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

Very simple process. The to-do list made everything easy to follow and complete so that we were able to move forward in a timely manner.

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Loan Officer: Promise Jackson

NMLS# 1125746

4 out of 5 Stars
Would Recommend

Insurance division was extra aggressive. Became a nuisance with emails and phone calls.

Loan Officer: Lucas Hassemer

NMLS# 1630187

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See all 104,158 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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