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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

110,803

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
94,920
4
12,519
3
1,885
2
848
1
631

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Showing all 110,803 reviews

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

You were with me all the way from start to finish. Garet Barry was always there to answer my questions. It was a great experience.

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Cone

NMLS# 836930

5 out of 5 Stars
Would Recommend

I was blessed, fortunate and very greatful to Jake and Colin for superb performance of duties, flawless and stress free delivery and completion of my refinancing.My heartfelt thanks for the Dream Team in refinancing and I wish you both the best of everything and have more success in the future.

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
Photo submission from Fernando C.

Jess Vomund and Eric Raw did an outstanding job helping my first home purchase go smoothly. There was very open communication about every aspect of the home loan, and I never went without information. This made the process go smooth and with no stress.

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

4.5 out of 5 Stars
Would Recommend

Erich and Alyssa are rock stars they went the extra mile over and over again on my loan. Thanks for all the hard work.

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Solomon

NMLS# 796629

0.5 out of 5 Stars

Being a first time home buyer, I was taken advantage of not aware of certain things that could have been explained better to me. When asked if they can hold true to their word and help a veteran out money in the end was all they were hearing. So I question why they even have veteran in their name and united, that was hilarious cuz all that they are united to is vet money uniting as one to screw me. I am very disappointed with the company and I hold resentment because when I have a 3.7% home loan from a company that veterans united loan specialist Sara said the company would match after hearing her initial 4.2% loan that she quoted myself. For choosing to deal with vet united the 3.7% was raised twice ending up at the 4.2% that was quoted initially. Now I will never know if the company who quoted 3.7 would have given me in the end the experience I deserve and felt good about being a first time buyer.

Loan Officer: Sara Hribik

NMLS# 1287837

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

There's nothing worse than little to no communication when there are so many details and deadlines. A lot of communication throughout the entire process which made this huge life event a breeze.

Loan Officer: Dave Michaud

NMLS# 69775

4.5 out of 5 Stars
Would Recommend

Everyone we worked with were very professional, and were concerned that we understand the process of getting our loan. Meagan was wonderful. She kept us on track, and she answered all our questions in a timely manner.

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
Photo submission from Brendia R.

Your organization is wonderful. Your staff is very professional and very accommodating. Gerrit Hane and his team were phenomenal. Their patience is to be commended. Thank you so much for your great encouragement and non-stop assurance.

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Loan Officer: Solibel Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

3.5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Keith

NMLS# 1563990

4.5 out of 5 Stars
Would Recommend

Communications need a little work...I was not informed on the distribution of the loan proceeds clearly.

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Very well person ..cindy.woodham very experienced in her work.know what she doing .would used her again.we need more like her in the personal loan specialist loan dept.she walk us right thru it .know her job.

Loan Officer: Cindy Woodham

NMLS# 193414

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
Photo submission from Wayne F.

Derek Russell's team is the best. They were on top of the process throughout and were always available for questions that we had no matter how small or big. When we called, they would always get back to us in a matter of minutes not hours.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Steph Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

From phone calls to text messages and emails they kept in contact the whole way explained everything and made the experience easy and pleasurable .

Loan Officer: Maureen O''Hare

NMLS# 1064196

3 out of 5 Stars
Would Recommend

More access to in-person appointments, especially when a document needs to be signed. The agent should go out of their way to setup an appointment.

Loan Officer: Caleb Whisman

NMLS# 1293292

4 out of 5 Stars

We felt as if we were being put through the ringer even though we had scores of over 800. My spouse couldn't get his paycheck counted as monthly income because he works for this own business even though his lawyer said he was an employee of the business.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

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See all 110,803 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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