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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

389,918

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Everyone on the team is absolutely amazing, and I wish I knew about veterans united home loan a long time ago. For as long as this company exists, I will never use any other company period. If I ever buy again or refinance, I will definitely use Ryan and Shan again.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

This was my second mortgage with VU and I'm a very happy return customer! Thanks again for helping me navigate this insane market as well as a lot of changes on my end!

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

4.5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Jake Hanson is an exceptional loan officer. He made sure I was always taken care of and gave me the all of the information I needed to make informed decisions. He always encouraged me to do research and compare best prices. I quickly learned he really had my best interests in mind and it wasn’t coincidental that his offers were the lowest and best competitively. All in all, I’d highly recommend Jake to any veteran looking to buy a home because he truly goes above and beyond.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Amazing! It felt like Michelle and the other veterans untied folks were on my team. They had my back. Michelle really reassured me and walked me through everything. I felt safe through the whole process because of the open and honesty of the team.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
Photo submission from Adrian F.

Thank you Veterans United for making the house buying experience smooth!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Thank you guys for helping us get a home very fast and smoothy.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Everything was great. Todd was a little hit or miss honestly. Wasn’t super amazing at answering calls or texts. Only complaint I have is that when we closed and the house was ours, the moment didn’t feel amazing because it was just a phone call and it excluded my wife. Since this is the first house we bought, we would have liked something a little more magical.

headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend

Working with Amy Carder on my home purchase was great, she made the home buying process much easier, I would highly recommend her to anyone looking to purchase a new home.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend

I couldn’t be happier with Veterans United. They literally took care of every detail. A 30 day closing without a hitch. I didn’t live in the area so it was great to have a team that coordinated every detail from pre approval, home inspections, loan approval and closing. I literally just read and sign documents remotely. Thanks everyone for getting me my last forever home.

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
Would Recommend
headshot image of Stacy Pearman

Loan Officer: Stacy Pearman

NMLS# 2407580

4.5 out of 5 Stars
Would Recommend
headshot image of Shea Mankin

Loan Officer: Shea Mankin

NMLS# 1455338

5 out of 5 Stars
Would Recommend
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

GREAT CANT ASK FOR A BETTER TEAM. I would pick the same time everytime, dream team great job and thank you for everything.

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend
Photo submission from Natasha M.

Homeowners at 20!

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Nathan Hyde-Burton

Loan Officer: Nathan Hyde-Burton

NMLS# 1926170

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend
headshot image of Travis Pfaff

Loan Officer: Travis Pfaff

NMLS# 2243656

5 out of 5 Stars
Would Recommend

My VU team was outstanding. They helped with everything that my wife and I needed for being first time home buyers. Couldn’t be happier

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

This ended up being such a a great experience. When I told my friends I was using a VA loan I was told good luck with that it's a pain. I can now tell them they are 100% wrong. This ended up being a pretty easy process. The team checked in on me through the process and made sure I had everything I needed.

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

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5 out of 5 Stars
Would Recommend
headshot image of Dave Cicchetti

Loan Officer: Dave Cicchetti

NMLS# 2351854

5 out of 5 Stars
Would Recommend
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Would Recommend

The absolute best buying experience and ppl ever!

headshot image of Nina Chapin

Loan Officer: Nina Chapin

NMLS# 2303736

5 out of 5 Stars
Would Recommend
Photo submission from Myles H.

Veterans United is unparalleled for home buying. I don't think other companies that say that are VA-backed can do what the people at VU can do. The process was well-detailed. The team I had went above and beyond to help me get my first home and become a homeowner.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Danielle Stiers

Loan Officer: Danielle Stiers

NMLS# 1827546

5 out of 5 Stars
Would Recommend

We're extremely thankful for every member of our team. We were fine with renting or getting government housing because we didn't want to deal with the hassel of buying a house, but because of this team, we understand and can't wait to purchase another home in the future. Thank yall so very much.

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Would Recommend

Overall amazing experience that we will be recommending to anyone interested in buying a new home.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

More Reviews

See all 389,918 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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