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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,246 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,246 unfiltered reviews

Starting on Page 3056 of 14,842. Return to Page 1

5 out of 5 Stars

You all have more than earned my business and I will refer everyone that I can to Veteran's United. The process was so much easier than I ever could have imagined. We had a very stressful life even happen in the middle of the process, and if it weren't for this team of folks having our backs the entire process, I don't know how we would have been able to get through it all.

headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars

Well I would repeat over and over my above comments about Schandler, but make no mistake, the ship sails right because of the crew. The people in this team work great together, and they all demonstrate the highest level of proficiency and professionalism. I would like to add a special comment about Jens who also went so out of his way to assist us. Our purchase was for an out of state home. Buying and moving is a rough time to say the least. Not being in the state of my purchase naturally had us feeling a little confused about what was coming next. All said and done Jens assisted with so many "small" issues, the kind that stress you, as did everyone we had the pleasure of working with. I would recommend Veterans United to every service member I could not praise them enough. They helped us make this the experience we hoped for, thank you to each of them. As a foot note I want to stress, a company can only be as good as the people they employ, these folks are the best!

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars

Throughout this yearlong loan process, Rachel and the Veterans United team took care of us. The professional approach they demonstrated gave me confidence that my loan was in the right hands.
Great teamwork, made our dream work! Thank you.
Johnnie and Kris Graves.

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars

GREAT GREAT GREAT IS ALL I CAN SAY!

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

4.5 out of 5 Stars

Great experience overall, no complaints process went smoothly.

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

I am pleasantly surprised at how professional the entire team is at Veterans United. I truly feel like they care about their customer base! I've never worked with VU in my prior mortgages. However, I will definitely seek them out again the future.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars

Outstanding overall

headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars

I was very impressed with the efficiency of the whole organization. They responded to all our inquiries quickly, much quicker then I responded back to theirs.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

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4 out of 5 Stars
headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

4 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Photo submission from William R.
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

Veteran's United has a complete team that's second to none, If we had to do the whole complex process of buying another home I wouldn't want to work with any other company. Thank you all for being patient and explaining things to the point that we could understand the complete process our family will be forever grateful to you all. We wish you all many blessings in the future,Ken, Melissa and Quinton

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

4 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

4.5 out of 5 Stars
headshot image of Tanner Fennewald

Loan Officer: Tanner Fennewald

NMLS# 2252283

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

3 out of 5 Stars

It needs to be more clear how much will come "out-of-pocket" on a "no money down loan" as I learned this the hard way. Luckily I was able to gather the necessary funds, but not everyone has the same resources.
The HOA information is almost as old as me. I should already have a mail key and a pool key...but I do not and now it's on me to figure it out.
I still have broken roof tiles and in the agreement for sale the roof was supposed to be repaired. That still has not happened.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Being first time homebuyers we heard a lot of negative things about a mortgage loan process. We had no idea how it went but, Veterans United helped us from the beginning by guiding us thru the process and making it less stressful. We are happy with our new home and appreciate the Veterans United team helping out us veterans and our families.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

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Experience first-hand why 353,609 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars

Very dedicated and determined to assist and support Veterans in there home buying needs. ABOVE and BEYOND! I Salute you 🤚

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Despite the fact that we had to interrupt our sale of our home until another season, and we knew very little about the state we were moving to, Veterans United made us feel completely taken care of.

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

Working with Veterans United was a great experience, Charlotte was extremely helpful during every step of the process. That was the second time working with Charlotte. Due to my tight working schedule she was able to navigate me every step of the way. It was a such pleasure working with Charlotte and Kriss, can't thank them enough for making everything so easy.

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Photo submission from Brian F.

Everyone I dealt with at VU treated me with respect and helped make the process so much less stressful than it might have been.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars

Exceptional, very helpful and knowledgeable. Would recommend 10/10.

headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

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