Eli , Briana and Tim make a great team. The way they coordinated with the VA, the realtors and each other was truly remarkable. Their work ethic is impeccable. I highly recommend them to all veterans!
This is the best team I’ve ever worked with. Even in the beginning when Yvonne helped me fix my credit, she was direct and respectful. I chose Veterans United because they helped me through the whole process from credit repair to loan funding.
YOU’VE GOT THE TEAM!!!
Thank you!
We had a lot of hurdles with signing due to policies on both county and loan and titles end. but in the end Stephen and his team did AMAZING and got us to close on time with no more hiccups. we got the keys to our new home to help grow our family. we can not say enough how PHENOMANAL Veterans united and our team was!
all that matters is we got it done.
My third home financed n refinanced with Bill and his team. I was completely updated and the whole process was easy and stress free. I would suggest if you want a hassle free process than choose Veterans United home loan is the right and only choice.
My expierence with United Veterans was great. From the start of speaking with Angie, to working with Nick and Courtney for about the loan to finishing get resources from Becca. We were provided an awesome realtor in Maricris. Awesome, easy experience!
They all deserve a 20...but unfortunately a 10 is as high as I can go...
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The whole team at Veterans United are the best! They were very accommodating and explained things to me, as well as keeping me abreast of any changes. They worked with me to solve the garnishment problem that I had and I am truly grateful. They also sent me a couple of beautiful gifts to put in my new home. From the real estate agent, to the underwriter, to the lawyer they were a cohesive, well informed team and they kept me in the loop. I would definitely recommend them to anyone who wants to purchase a home.
We loved the whole experience. It was fast and easy and would highly recommend
Overall, I felt like most of the staff was friendly and meant well. But the loan agent seemed to be unorganized and more occupied with other important deals. If it had not been for my real estate agent, I would not have been able to buy my house. I was made to feel ignorant and bothersome when I asked my loan agent any questions. Outside of that, the FHA loan process with your company was extremely difficult and tedious compared to other companies that I had spoken to. I would not recommend your company to other home buyers due to the unnecessary extra steps you require buyers to go through.
Response from Veterans United
Hi Elisabeth,
We appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. While we cannot change the you had we want to ensure that no other Veterans have this same experience in the future We invite you providing more detail and help us look to improve.
