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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,737 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,737 unfiltered reviews

Starting on Page 3095 of 14,825. Return to Page 1

5 out of 5 Stars

Easy process. Online portal makes submitting documents a breeze. We had one hiccup towards the end but it was handle quickly and efficiently. No complaints. Will recommend.

headshot image of Chris Phillips

Branch Manager: Chris Phillips

NMLS# 1927505

5 out of 5 Stars
headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Lindsey Edgell

Loan Officer: Lindsey Edgell

NMLS# 2086131

5 out of 5 Stars

I couldn't envision a more streamlined loan approval process for our first home loan. Kennedy provided a clear path through what could have been a confusing and overwhelming process from loan application to approval. Every step of the way was explained, and it seemed that nothing but good news came from Kennedy on behalf of VU: Rate buy-down, lending credits, even accommodation regarding signing and funding dates. Thank you to Kennedy and the entire VU team for this amazing experience of the biggest purchase of my life.

headshot image of Kennedy Kugle

Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

Our loan officer Andrew is the best! Can't begin to describe how professional, helpful and understanding he was especially with us being first time home buyers. Everything went so smoothly with him in charge that leading up to closing we thought, is everything ok? And sure enough it was. Closing day could not have gone better. Thank you! :)
Will def recommend Veterans United!

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

The team my wife and I worked with were amazing. Nick and his team helped every step of the way and were always there to answer our questions. Also, the realtor they set us up was great, Lanorris went above and beyond to find us a home and made us feel comfortable shopping for a house in a different state.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Tamara L. Hemmie

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars

Everyone was incredibly helpful and even nicer helping me with everything that went into buying my house I can’t thank them enough for all they did.

headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

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5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

4 out of 5 Stars
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars

This is our 3rd time dealing with Veterans United and Scott Houin for a reason. They treat veterans with the very best service and highly recommend both Scott and Veterans United!

headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

4 out of 5 Stars
headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars

You all were amazing. This was an easy, stress-free experience and each step of the way, we felt each member of the team was in our corner. Would recommend Veterans United to any Veteran in the market and will definitely use their services again in the future.

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars

Thank you all for making this home purchase fast and easy. You all went the extra mile for us and a thank you just doesn’t seem to be enough.

headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars

They were very informative and made the process as easy as possible

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars

Josh was my first contact with VU.
I probably spoke him more than anyone else.
If he didn’t know the answer to my question he told me so then find the answer and call me back!
That is customer service!!

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars

I am a veteran's widow and had a great experience with Veterans United. I highly recommend them because their employees are there to help you with all the process and are always there to listens to your inquiries and concerns.
You do not feel like you're dealing with a "big box" company that their primary concern is to get your business and do not care about you.

headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

Ready to see for yourself?

Experience first-hand why 353,169 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

5 out of 5 Stars

GREAT TEAM. I COULD NOT HAVE ACCOMPLISHED MY LIFE'S DREAM WITHOUT THEM.
10+++++++++++++

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Jack Young

Loan Officer: Jack Young

NMLS# 2133555

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

4.5 out of 5 Stars

The entire team at VU was outstanding and very courteous! I would recommend them to any veteran looking to buy a house!

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars

Absolutely fantastic experience from a team of authentic professionals. This is our second VA loan processed by Veterans United, both with Christopher's team, and I can confidently say we'll be customers for life.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

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