Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,561

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 426,561 unfiltered, unedited reviews

Starting on Page 3162 of 14148. Return to Page 1 »

1 out of 5 Stars

I know they have jobs to do but they could been more forthcoming in the process of closing instead of delays and changes at the last minute. It cost me thousands that I will never get back. Not happy about it. But happy I got the home.

Response from Veterans United

Anthony,
 
I’m sorry you didn't get us at our very best. I completely get how stressful it is juggling needed loan items as well as making preparations for moving your family. We could've done better and you deserve to be heard. If you’d like to discuss your recent experience, you can reach our Client Advocate team at 1-800-212-5200, or ClientAdvocate@vu.com. We’re in the office from 9 a.m. to 5 p.m CST Monday through Friday. If reaching out beyond these hours, we’ll be in touch by the next day.

We sincerely thank you for helping us improve the experience for Veterans moving forward.

Wishing you the best,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

We WILL be using VU again!

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

The whole team at Veterans United was outstanding respectful polite courteous dependable always answered my questions gave me the right answers I'm proud to know damn and work with them and the purchase a home through them my hats off to you and I salute them

headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend

Throughout the entire process of buying home, which can be pretty stressful and demanding at times. My team at Veteran’s United was the most consistent and helpful party involved!

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend

The process was smooth and painless. We are very impressed

headshot image of Jamie Bardeen

Loan Officer: Jamie Bardeen

NMLS# 1323716

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Veterans united makes the home buying experience smooth and enjoyable.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
headshot image of Tate Unruh

Loan Officer: Tate Unruh

NMLS# 2000032

5 out of 5 Stars
Would Recommend

Veterans United my this process easy. They really helped me out from the beginning until I closed on my house.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
Would Recommend
headshot image of Elizabeth McAskill

Loan Officer: Elizabeth McAskill

NMLS# 1824875

5 out of 5 Stars
Would Recommend
headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

This is my third loan with veterans united. I keep coming back because of way i am treated. By everyone that calls or emails myselfnor my wife

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

I was clueless and lost at start but my Veterans United team broke everything down in an almost "Amry Proof" "MRE Instruction" type of way where I couldn't really get anything wrong. They explained what they needed from me and why to get the home loan rolling and if something came up or I reached the next step not only was my VU page updated, I was emailed and one of the team members called me personally which really helped keep us on track. Super exited to settle into my new house thanks VU

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Tanner Fennewald

Loan Officer: Tanner Fennewald

NMLS# 2252283

5 out of 5 Stars
Would Recommend

Veterans United provided us with a great experience that was streamlined and easy.
Our team was very supportive and demonstrated excellent customer service
Throughout the entire process! I will recommend Veterans United to my friends without reservation!

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

Ready to see for yourself?

Experience first-hand why 337,493 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend
headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

I have bought several homes and was Leary of working with lenders out of town. From the first interview call to closing it was perfect. Even the settlement office said it was one of the most seamless closings they have done. So thank you!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4.5 out of 5 Stars
Would Recommend

1 - The only thing short is that when I review some of the documents, there were some mistakes that needs to be corrected, which I respond back to make sure it is taken care of.
2 - Website issue. When I first registered and I had a hard time trying to input my banking info but it won't register certain banks.
3 - Home Buying concierge support. Not many resources in local cities and states and when given the result. Some of the resources are not available though it was provided. Not just the major companies but also needs to be local resources that would help smooth the process too.

headshot image of Jessica Edwards

Loan Officer: Jessica Edwards

NMLS# 1629864

5 out of 5 Stars
Would Recommend
headshot image of Andrew Nelson

Loan Officer: Andrew Nelson

NMLS# 1483177

4.5 out of 5 Stars
Would Recommend
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

I can’t give enough positive feed back about Veterans United. They have the right people, the right tools, and the right processes to help Veterans realize our dream of homeownership. And their customer service is Awesome!

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

More Reviews

See all 426,561 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: 0% Down VA Home Loans
2,556 Veterans started their online quote today.