It was a long process but I and your crew did it THANKS
Professional, thorough, and easy to deal with from the beginning, working together with John Golobic at Veterans United made securing our VA loan a great overall experience.
The team was not helpful in finding services for my new house. The suggested places don't service my zip code. They did have the best rate by a large margin.
Response from Veterans United
Hi John, Delivering exceptional customer service is important to all of us at Veterans United. We are sorry to hear that our Home Buying Concierge was unable to assist in finding services for your area. Our goal at Veterans United is to help create the best situation for yourself and your family. With that, rates do vary on a macro level - from day to day, possibly from hour to hour, based on market conditions and the state of the economy. We realize that interest rates can also vary from lender to lender and is one of the most important factors in your home buying decision. While we cannot change the experience you had we want to ensure that no other customers have this same experience in the future. Our hope is that your home serves you well and we invite you to connect with us for any needs in the future.
Veteran’s United are consistently available to answer questions. They will literally walk you through the home buying process. I genuinely wish my 1st mortgage was completed through this company.
Choose them!!
Absolutely the best call I made in a while. Process was so easy and they literally went above and beyond for my family and I. They included everyone even my dog in everything. Will forever be grateful!
Fellow vets, do yourselves a favor and go with Veterans United. They truly do all in their power to help vets finance future homes and are great to work with. As I state earlier, this is the third home loan we've procured from Veterans United.
Thank you VU!! Again you guys are amazing and wouldn’t be able to do this without you guys!! You guys all rock!!
Veterans United helped our home buying dreams come true. They truly care about each individual, and are there to help cheer you on! Their team is amazing, and I can’t recommend them enough!
I was not impressed with the escrow company as when they requested the initial deposit they emailed me in the afternoon on a Friday expecting funds for the following Monday knowing that bank wire transfers take a few business days to go through causing me to stress about potentially loosing the house if the funds weren’t in on time. Then for closing they never reached out to inform me what type of transaction they would accept causing me to get the keys later than expected as I had prepared money orders for the signing of papers as wrongly instructed. I feel they could’ve reached out to make sure things run smoother than they did, they were the reasons for my stress and the only mishaps that occurred during the whole process.
VU came highly recommended, but they did not live up to their billing.
Response from Veterans United
Dale, We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. Thank you and thank you for your service.
Thank you so much for making my first home buying process such an easy process.
Thank you for an excellent home buying experience. VU does everything well. I will recommend Veterans United to everyone I know looking to buy. Thanks.
I was extremely happy and proud with the Veterans United. Since this is my first time to purchase a house, Matt and his team have make things so much easier throughout my loan process. I highly recommend them for being the true professionals! Thank you so much!!
Veterans United is top notch! They treat their customers perfectly and are super accommodating and help with the customers every need! Thank you Veterans United!
