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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

400,862

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4.5 out of 5 Stars
Would Recommend
headshot image of Josh Kirby

Loan Officer: Josh Kirby

NMLS# 2010844

4.5 out of 5 Stars
Would Recommend

This has been our 3rd home loan through VU and all have been an easy experience.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Would 100% recommend VU. They made our entire process so easy. With all the stress that comes with buying, selling, or moving, it’s so nice to not have any extra issues with a lender.

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

4 out of 5 Stars
Would Recommend

Veterans United got me pre-approved rather quickly and easily. The entire process from beginning to end was made with little to no stress. These guys know what they’re doing, very knowledgeable with the entire process and are super easy to work with. I’d highly recommend them to any Veteran looking to secure a home for himself/herself and family. Thank you Veterans United for making me a proud homeowner once again!

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4.5 out of 5 Stars
Would Recommend
headshot image of Alex Tuttle

Loan Officer: Alex Tuttle

NMLS# 1847326

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Honestly, from beginning to end, the people at Veterans United had all the tools and experience to get us through this journey. As a first time home buyer I was expecting it to be just like the horror stories I had heard. Yet, it was the exact opposite. There really are there to make sure you are comfortable and happy during your home buying process.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

I did a lot of shopping around when I first started my homeowner's journey. As a first time buyer, I was really scared about getting stuck in a bad contract with a money pit of a house. You hear such horror stories sometimes, that it almost scared me off.That's why it's been such a relief to work with Veterans United. Even with the ups and downs of the current market (nationally and specifically where I live), I never felt like anyone was trying to pressure me or trick me. Everyone on my team (my Loan Agent team, my realtor, my Loan Concierge) was always looking out for me.They took the time to explain everything I needed to sign, they answered all my questions, and always went the extra mile for me. When the first home I wanted turned into a nightmare, they all went to bat for me (especially my realtor, Cathi Neville), and that enabled me to find a better house.I am so grateful to all of them, for everything they did for me, and I can't imagine using a different mortgage company than Veterans United.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Clayton Spruce

Loan Officer: Clayton Spruce

NMLS# 1207234

5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

I have told all my friends and family that we had a great team helping us.

headshot image of Chase Lee

Loan Officer: Chase Lee

NMLS# 2135792

5 out of 5 Stars
Would Recommend

You will not regret using them . They treat you like family. Really nice people.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Would Recommend

Every aspect of buying our home was taken care of by Veterans United. The employees of Veterans United were nothing short of outstanding. They took care of every little detail and were very accommodating.
My husband and I currently live in Guam and are 15 hours ahead of Central Standard Time. Even with the challenge of the time zone and overseas phone numbers, everyone we dealt with was very timely and were always preparing us for the next step.
Taylor Holman, Kaitlyn Rudy and Adam Lafferty, thank you so much for all of your hard work to help us get our home. Best wishes!Our realtor, Anna Ortiz, has been great. Thanks to her, our offer was accepted in less than a day after our dream house was put on the market. Due to her replying to my “I WANT THIS HOUSE” email that I sent her in the middle of the night, She responded immediately and drafted an offer letter for the sellers realtor to open first thing in the morning.
The process was easier than I could have ever imagined. We are so thankful for this Veterans United team.

headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Would Recommend
headshot image of Sami Rowe-Tillinghast

Loan Officer: Sami Rowe-Tillinghast

NMLS# 1940781

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5 out of 5 Stars
Would Recommend
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Would Recommend

Working with Veterans United was probably the best decision I made. The website is full of information and the people are amazing to work with! I would definitely recommend Veterans United!

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

The process was very streamlined and easy to follow. You receive reminders whenever you need to complete a step. These folks came across as being very honest and well-informed. Overall it was a pleasure working with Veterans United.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

I would recommend Veterans United to anyone looking to purchase a home. All the staff are very knowledgeable and helpful. I travel all over the Northeast for my work and they were very flexible with my erratic schedule. Never once did I feel my business wasn't wanted.

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend
headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

2 out of 5 Stars

Most of the team was on point from kat to glen don't believe them when they set a appointment time for closing because it's a huge waste of time.

Response from Veterans United

Edward, thank you for taking time to give us this important feedback. Discussing your experience and providing expert advice on the closing process is part of our commitment to excellent service. We appreciate this opportunity to provide continued assistance. Our Client Advocate team will use your comments to further our ability to help every customer get to the closing table as quickly as possible.

5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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