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See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,598 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,598 unfiltered reviews

Starting on Page 3402 of 14820. Return to Page 1 »

5 out of 5 Stars

Painless. Happy. Thank you

headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
headshot image of Josh Kirby

Loan Officer: Josh Kirby

NMLS# 2010844

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Cass Jones

Loan Officer: Cass Jones

NMLS# 2303829

5 out of 5 Stars

Thank you to the whole team. My kids and me couldn’t be happier , you guys gave us the dream home my kids deserve to grow up in. It is going to give us years of great memories 🥲. Thank you all so much

headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars

Buying a home is rough, especially with today's market. That being said, we are so glad we went with Veteran's United. You really made us feel like family! We really want to give a shout out to Cooper and Gregg though. Cooper for being there to help us, and to encourage us to get started. Then to Gregg - this man is a TRUE asset to your company! He always went above and beyond helping us! If he didn't answer the phone when you called, you can bet he'd return it quick! He was amazing at keeping us in the loop and updated. Gregg was the one that made this whole experience worth it, we're so glad he was on our team!!!!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

3.5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars

I was assisted and welcomed aboard Veterans United Home Loans by an excellent and proficient Loan Coordination Team of Tyler Kettle, Thomas Peters, and Elizabeth Brown. They were always responsive and supportive during the loan details. I handled my part of the process and they kept the winds fair and seas calm for smooth sailing during my refinancing. A great THANKS to the whole team.

headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

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5 out of 5 Stars
Photo submission from Roni I.

Using the Veterans United app to view to-do lists, upload and sign documents, etc. has been a pleasure. The app makes it so easy to stay on track and see what needs to be completed throughout the homebuying process. Checking off our lists and getting things done helps us to know that we're doing our part when working with our lending team.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

I have only bought one other home, with Navy Federal, and it was a nightmare. I did not have 1/10th of the obstacles when purchasing that home and some how through all of the issues we had Veterans United guided us through this with ease. I would definitely attribute that to Michael and his team.

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

3.5 out of 5 Stars

First time home buyer and we couldn’t have been more happy with who we got to work with through this process. For it being the first time, it was smooth sailing from everyone on our team. Every question or concern was answered the same day and things were put into Leyman’s terms when we didn’t understand. Thanks again to our awesome team, we appreciate y’all

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

5 out of 5 Stars

I will be sending all the veterans I know and work with to VU. This has been an excellent organization and team of folks. Thank you to Emilee, Matt, Tanajia and the entire team for an amazing process and such a support team.Thank you from the bottom of my heart! Dustin L Walker

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

My hat is off too everyone on Andy’s team. They adjusted as we had many changes as we went through our house hunting. They made it seem normal for buyers to move from one house to another. Thank you all for a smooth transition.

headshot image of Andy Heifner

Loan Officer: Andy Heifner

NMLS# 2070290

5 out of 5 Stars

A great experience! Bo and the team were amazing! They had an answer for everything. Very smooth process! Thank you guys for everything

headshot image of Bo Clapp

Loan Officer: Bo Clapp

NMLS# 1599128

5 out of 5 Stars

Having purchased several homes, I can say working with Veterans United was by far the best experience. Everyone was attentive and knowledgeable. We actually closed early (which was awesome) because the team was highly motivated and efficient. I highly recommend them!

headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

4.5 out of 5 Stars

John and his team were great.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

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Experience first-hand why 353,047 homeowners give us a perfect score!

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5 out of 5 Stars

Everyone was unreal! Veterans United you’re a dream to work with!!!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

3.5 out of 5 Stars
headshot image of Devin Abel

Loan Officer: Devin Abel

NMLS# 1925466

5 out of 5 Stars

Bobbie, Jeffrey, and Brian provided an exceptional first-class experience from our first interaction and every step of the way. The Veterans United Home Loan Team quickly became a trusted partner as they invested valuable time meeting with us to ensure that all details of the process were thoroughly explained and had everything we needed. In addition, the Team reviewed all contractual paperwork until we had no questions and made each interaction an encouraging experience. We continuously saw that they were there to help us and recognized that they genuinely enjoy assisting buyers in their life-changing journey to homeownership, the company they represent, and the Veterans United Home Loan mission statement.The process of getting to the finish line was filled with challenges that Bobbie navigated with grace, an optimistic attitude, and impeccable following up. Her knowledge of all products and process steps needed to complete the purchase was imperative to the success of this purchase. We reviewed multiple homes to place offers on that didn't move forward due to inspection issues. Those situations could have felt discouraging; however, Bobbie's empathy and infectious positive attitude reassured us we would eventually find our dream home.At one point, we entered escrow with a new home builder that wouldn't agree to let us use an outside lender, which unfortunately caused us to close our file. Despite our cancelation, Bobbie continued to provide excellent customer support and assistance. Her commitment and resilience were the reason that we reached out for a new pre-qualification after we canceled escrow due to undisclosed pertinent information. We eventually found a new property, and with the driving force of Bobbie, Jeffrey, and Brian, we closed escrow with VA in three business weeks. Veterans United Home Loan made this a fun and exciting experience for our whole family through thoughtful gifts, memorable conversations, and impactful recognition for serving this country.

headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars

Outfreakingstanding team worked like true well oiled green mean fighting machine.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars

The whole team worked well together and was available to help me at moments notice, without them I wouldn't be in my home today! Thank you so much!!!

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars

I could not have imagined an easier home buying experience than the one I got working with Veterans United. From start to finish I knew who to talk to and exactly what to expect each step of the way. Communication and timeliness of response was top notch. This is my third home but first with Veterans United. I highly recommend them to all Vets out there for their home loans needs, could not have asked for better service!

headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

The best people to work with. Each steps was easy and everyone was very friendly and helpful when we needed help.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

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