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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,849 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,849 unfiltered reviews

Starting on Page 3462 of 14,829. Return to Page 1

5 out of 5 Stars
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

My team and all the staff that helped me through the process or absolutely great! I can honestly say that I would recommend veterans United and the team that I had!

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

4 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars

We've heard the stories of how stressful the home buying process can be. But Veterans United made it stress free. Everything was transparent. From the initial approval to closing, there were never any worries. They let us know immediately if they needed anything from us and kept us informed on all timelines. There was never any shadiness or trying to maneuver around something and we appreciate that. We couldn't imagine having used anyone else. Thank you guys so much!

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

We love our new home. We couldn't have done it without you guys. Thank you so very much.

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

4.5 out of 5 Stars
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars

Veterans United is first class when it comes home loans or refinancing your current mortgage. It can be an overwhelming process with all the documents needed and deadlines, but they make it so easy. They are always ready to answer any question you have. I appreciate that my husband served and we have the opportunity to work with VU! Kudos to my favorite team, Shane Martins :)Cy and Bonnie Linstedt

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

My loan officer, Kimberly Hauptmann, is highly professional, patient, and responsive. Kim was always looking out for my best interest during this process which can be overwhelming. She made the process very smooth and straight forward. When I had questions, she was quickly responsive and was available any time I needed her. I would not have been able to go through this process without Kim. I highly recommend requesting Kim to be your loan officer if you can choose. Kim is so personable, and her customer service is the BEST I have ever experienced. For example, in the beginning one of the first things we talked about was that I have a puppy and talked about how I wanted to get something specific for her. About a month into working together I received a big box in the mail of ALL the products that I spoke to her about for my puppy. I was shocked of the attention to detail and kindness I received from her. She went WELL out of her way for me, and I cannot say enough great things about my experience working with her. Kim is very caring and made sure this was as easy as possible for me.

headshot image of Kimberly Hauptmann

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

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5 out of 5 Stars
headshot image of William Spann

Loan Officer: William Spann

NMLS# 2220257

5 out of 5 Stars
headshot image of John Golobic

Loan Officer: John Golobic

NMLS# 2184489

5 out of 5 Stars

VU was awesome this was by far the smoothest home purchase I have made.

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

4 out of 5 Stars

The team was great. They were always willing to help and provide great information. We had a few misunderstandings along the way, that’s the only reason for not giving the team a 10. Thank you again for the help.

headshot image of Alex Canote

Loan Officer: Alex Canote

NMLS# 2119708

5 out of 5 Stars

Cindy was an absolute BLESSING to work with! She really went above and beyond, communication with Cindy was incredible. I can’t thank her enough for making my first time home buying experience a great one. I also LOVE the custom door mat I received.

headshot image of Cindy Tolster

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars

We are so thankful that we had Amanda Amann, Barbara Jaegar, and their fantastic teams to guide us through the home buying process! They were honest, quick to respond, and always, always kind when we reached out with a million questions. In a time when things are very stressful, they made the process as stress-free as possible. We are so thankful for everything!

headshot image of Amanda Amann

Loan Officer: Amanda Amann

NMLS# 2341601

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars

This being our second time using VA Home Loans, Anne Kuster and especially her team FAR exceeded our expectations for this process. Their efforts and care for my family have already locked me in as a returning customer for our next home loan in the future!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

I will only use Veteran's United for any home purchases, refinancing or as a reference to other military members in need of help.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

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Experience first-hand why 353,262 homeowners give us a perfect score!

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5 out of 5 Stars

I am so glad we chose to go with veterans united. The whole process went smoothly and very quickly.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

Home buying experience was painless and very smooth. I will personally use Veterans United again and again and I will also recommend Veterans United to anyone.

headshot image of Solibel H. Ramos

Senior Loan Officer: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Everyone was friendly, and tried to get to know you. They sent gifts for our animals and helped any way they could.

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars

Buying a house is a stressful process but working with everyone here helped me so much. They get you what you need without a doubt and I am so grateful!

headshot image of Brandy Clarke

Loan Officer: Brandy Clarke

NMLS# 2116675

5 out of 5 Stars

I really didn't know what to expect from the first initial contact with Veterans United and I truly was hoping I had not made a mistake. But, immediately Cody and Corey were so knowledgeable and patient, explaining each step thoroughly. During this process which was super easy, my mother passed and my team just seemed to know what I needed and when. From phone calls to text messages and emails and the occasional post office mail to the gifts!! The American Flag!! Bird feeders and just the weekend calls or texts to just check on me, to see if I had any new questions or if it was anything at all they could do for me!! I just fell in love with everyone on my team. All of them were the best. Including the local real estate agent that Veterans United put me in contact with. I consider them all professionals but also my new friends. I would certainly recommend Veterans United to everyone!! Thank you Veterans UnitedTeam!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars

Wow if I had millions I would give them all million each, for leading me through this process and making it a great blessing

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

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