It was quite overwhelming experience as a new home buyer, but thanks to the well oriented and prompt team of VU team, the process went smooth and pleasing for the most part!! Matt Landis and his team were always at my finger tips to be reach and assisted me in these journey to become a new home owner!! I highly recommend VU if you are considering VA home loan!!
The overall experience with Veterans United was a headache. Very frustrating when you can't reach anyone.
Response from Veterans United
David,
We appreciate you sharing this feedback. We always want you to feel we’re only a call or text away. I’m sorry this wasn’t the experience you had. Our Client Advocate team is here for you if you’d like to share more about your experience. A member of our team will be reaching out to you to learn more.
Sincerely,
Kendra, Client Relations
The overall care and interest that was provided from George really made the experience seem more personal and not just a means to an end for another customer.
Veterans united is a class act,with top of the line people.
The best home buying experience I have ever had! Thank you Veterans United!
Veterans United did a phenomenal job, even though I have 4 teenage daughters that see a new house as a “photo opportunity” I was able to move through this buying process with little - no stress.
Now I just have to worry about “ DAD! QUIT PHOTO BOMBING ME” only once a week, there is just so little embarrassing expressions I can do in a photo a day, I did get creative using a thumbs up while holding a VHS tape but that just got me “what is Funniest Home Videos? Or….what is a VHS tape?” Airborne Lead the way Veterans United gets you home, thank you.
As a Veteran, I consider myself extremely lucky to have worked with this team on my home loan.
Kathleen Wyble is a great asset to your team. It’s hard to pinpoint just one example of how she make everything flow better!
Prior to working with Veterans United I had worked with 2 other mortgage brokers. Neither one of them offered the around-the-clock support or work ethic as Kyle Upshaw (my VU mortgage broker). This is my second time working with Kyle, I came back to veterans United for a reason. Because of this I will always recommend VU to other military members
Veterans United and their team of professionals are the best in the business for VA Loans. From the very first phone call, they treated me like a member of their own family. Highly recommended Veteans United!
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Everyone truly made our home buying experience an absolute breeze! For something as big of a deal as home buying is, we couldn’t have asked for a better experience, zero issues, moved forward quickly and outstanding communication. We are grateful for the work and dedication from the team that was provided to us, to bring our dream home come true!
Veterans United was the best. The process was effortless from beginning to end. There was communications and assistance every step of the way. I really apprciated the team working together to make sure everything was okay. The service was outstanding and I will recommend Veterans United to my friends and family.
The entire process from online, pre approval, pre-close and closing was quick, easy and seamless. Kevin and his team were professional, knowledgeable and easy to work with.
I would not be a homeowner today without Veterans United. Full stop. I had a month of intense Army training leading up to closing, and I was worried I wouldn’t be able to manage it all. But Veterans United guided me through the process, and I’m so grateful! Their online portal is easy to use - I was able to submit documents from my phone after a long day of training. I loved the flexibility.
