Jamie Hughes always responded in a timely manner and was very attentive to provide answers to any questions we asked.
My overall experience with everyone at Veterans United was a very positive one, and I cannot thank them enough for the support provided. I would definitely work with them again in the future, or at least recommend them to my fellow veteran friends.
Great experience from pre-approval to closing. Their web site is easy to navigate, and find the needed to-dos for each step. They were upfront and direct on requirements, and the steps that needed to be taken. Smooth transaction on their end, even when there were some hiccups with seller documents and appraisal repair checklists. I wouldn’t hesitate to use their services in the future.
I am just happy to get back with your company instead of the other one that bought contract.
VA Home Loans was able to get me financed when bigger lenders couldn't!
I will recommend your company to everyone.
Will definitely refer friends of mine.
I’m so glad I had VU during this process. This was my first home and it was pretty intimidating. But VU made it as easy as they could on me and my wife.
So positive, glad to have selected Veterans United
My experience was not good and I will never use them again failure all over. If I had the time I would’ve dropped them and went elsewhere for my loan but I didn’t have the time to just start all over with a different lender. Not happy would not recommend.
Response from Veterans United
Thank you for sharing this feedback with us, Jason, and for allowing us a chance to learn more from you. A member of our Client Advocate team is available to gather more detail so that we may look to use your experience as a learning opportunity and improve on whatever may have caused you to feel this way. Please reach out to us so that we can work to improve for you and our future clients
I would highly recommend Veterans United. They were always accessible and provided excellent service.
If you want PROFESSIONALISM and a CARING Staff to work on your Home Loan or Refinance, DEFINITELY go with Veterans United. Ask for Andrew Beckett and his Team. They are very Professional and Respond Quickly to Every Question you may have. The WHOLE team was OUTSTANDING.
