Michael Jones and Jenny Foster were excellent. They are knowledgeable, professional, and provided total assistance throughout the loan process.
The whole team was great, but our main point of contact and most helpful was Lance. It became confusing being introduced to so many different personnel and we weren't sure who to talk to for what, so we usually just referred to Lance.Our only issue through the whole process was from very early on in the process, the main borrower and main point of contact was suppose to be Johnny, that was acknowledged on veteran United’s end, but Melanye was continuously contacted and that led to some things not being done in a timely manner and it was a bit annoying to see on the final paperwork that was never fixed.
Everyone I worked with was amazingly supportive, quick to respond, and understanding of my situation. They were all a pleasure to work with, and while I don't hope to buy another home for a few years, I will return to Veteran's United as soon as I need to.
Thanks again for all your hard work and patience. We are so thankful for the time you spent working quickly to get us into our new home 🏡.
Vets United has high origination fees and poor communication with borrowers.
My whole team at veterans united answered all my questions promptly. They made the whole application process extremely easy ,i would recommend them to anyone applying for a loan.
Words can't say how satisfied I am with my experience with Veterans United. Every step of the process was explained in detail to me. From applying to closing Chance, Ashley and the rest of the team kept me in the loop and answered every question I had quickly. True five star service and I would recommend them all day!
You can't go wrong with Veteran United. They will work hard to see your dream of home ownership come true. I recommend this company to anyone who wants to purchase a home . You will be provided with excellent service.
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Easy, pleasant first time home buying experience.
I was disappointed with the inspection done by the assessor. I feel like he let me down. The fireplace that was such a big selling point isn’t even functional. If I tried to use it as a wood burning fireplace, I could have killed my family. The seller should have been required to alleviate the drainage issues that are undermining the foundation. With the shoddy work done here, I would have been well advised to have a re-inspection-by a different company than the one who did the 1st one.
