Mark and Emilee and the entire Veterans United team were phenomenal. They were consummate professionals from the very start of the process to the end. They were incredibly responsive, whether via email or phone. They worked diligently to get me to closing and to address any and all of my questions and concerns along the way. In spite of a less than cooperative team on the seller's side, the VU team got me to closing so fast my attorney couldn't believe it. I can't say enough about how great they were.
I would just add that I made an inquiry with VU out of frustration with another lender when I was already several weeks into the buying process. I took a gamble switching over to VU at that stage, and it paid off big. They absolutely blew the other lender out of the water in every way, from rates, to the user friendly website/dashboard, to the team work to get my file to closing. But most of all, their customer service was hands down the best I have ever experienced with ANY business. I do not say this lightly. As a Marine, I pride myself on having high standards; I am not easily impressed. In fact, I am not often impressed at all. Veterans United, and especially Mark and Emilee, impressed me immensely. I did pay a fee (points) for the rate - to anyone who may be turned off by that, I would say IT'S WORTH IT! They can consider me a customer for life - I will not go anywhere else next time I am in the market for a home.
What an amazing team! They made purchasing a home really smooth. I would like to take this moment and thank the whole veteran united team.
Thank you all!!!
Matthew and Nick were so communicative and worked with me every step of the way. I can't say enough how well y'all did with getting me the best deal possible. I will definitely recommend y'all to anyone in the future.
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I have never gone through a home loan as easy as this one was. Everyone at VU was ready, willing and more than able to help me whenever I had a question. Stress free home loan!
My loan team did amazing, anytime I had questions they had answers. They kept us updated as much as possible, and helped make the process as smooth as possible.
Brie, Lacey, and Mikayla went above and beyond for me. I’m so grateful to them, and everything they did to move this home buying process along. They were wonderful, and I will always recommend them and Veterans United! Thank you!
Patricia was very helpful and I would give her a 10.
This was a stressful time of my life and everybody with Veterans made things very easy
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Experience first-hand why 353,648 homeowners give us a perfect score!
Veterans United has been a enjoyable experience the team effort is the best approach to buying a home. the internet gathering of documents is much easier A++++
If any Veteran wants to call me for my opinion, please give them my phone number and I will tell them on my experience.
I would love to work with them both in the future !
Veteran United helped us make our dream of home ownership a reality and guided us every step of the way! Chris Stieffermann and the team provided outstanding service - Friendly, prompt, clear and informative. They made the whole process so easy for us and were available any time we needed anything. We are very grateful to have worked with Chris, Toby and Travis. They ensured that we felt very confident, well cared for, and that our transaction went smoothly. I would/will highly recommend Chris and the team to anyone buying a property. They made what can be a stressful time, very easy for us. A true pleasure to work with!!
Veterans United is the place to go if you want outstanding service. From the very first moment we had help on every aspect of our home buying experience.
Jay Christman was on top of things and communicated quickly every time I needed him.
He answerd all of my questions and explained things that I didn’t understand. The whole process went smoothly and efficiently.
We received a gift at the start of the process, and a stunning metal wall sculpture featuring our last name, closer to the closing date. That was such a pleasant surprise! No lender has ever done anything like that for us before!
Veterans United is dedicated in making the home buying experience a pleasant one! They make you feel like they care.
They are my new lender for life! 😃
