They were pretty amazing honestly! Never bought a home before and did not understand alot early on. They were patient with me and didn't make me feel like just a number. I had a great experience and could not be happier.
Probably the best people I've worked with so far. Great customer service and very understanding and knowledgeable. If I didn't know something I was comfortable enough to ask them questions and they really walked me through the whole process and made it easy to understand!
They were great at first but due to the 3 month delay on house issues they didn't respond to a request i made 3 different times. They just kinda forgot about me it seems.
Excellent team to work with. Painless, timely, and made every step of the process simple and easy for my to understand. Communication was excellent. Was willing to text when I was not available to call. Answered my questions at any time of day/night.
VU Helped me in every way possible. They kept me updated on forms, progress and closing. Thank you VU for your patience and the opportunity to refinance.
See all 462,739 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.
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