Agents were very friendly and were reachable by phone, text or email to answer questions and keep the process moving ahead.
Jeff and his staff are very attention to detail and helped me in every way to get my house.
My wife and I was and still is impressed with the customer service and help in buying our first home using Veterans United services. The care and respect given to veterans is platinum. They seem to care for the whole veteran and not just a number. We were kept informed throughout the whole process and if I had a question it was not a bother them if I called several times a day or throughout the week. And I fill that we had the best team Veteran United has. Awesome is defined as extremely impressive or daunting; inspiring great admiration, apprehension, or fear. It also should include Jimmy Stranz, Ashley Stratman and Corey Sublett. They made our first time home buying experience seamless. WHAT A TEAM!!!!! Thanks From The Williams Family
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Charles and team were super helpful from the jump. Always responsive and gave us peace of mind when something seemed off. Couldn’t have asked for a better experience.
cannot say enough great things about Veterans United Home Loans and the incredible team that helped my family through the home-buying process. From start to finish, they made what could have been a stressful experience feel smooth, organized, and straightforward.I especially want to recognize Seth Bush, my Mortgage Coordinator, for his exceptional service. Seth went above and beyond every step of the way. He was always available to answer questions, explain the process, provide updates, and ensure everything stayed on track. No matter how big or small the concern, he treated it with urgency and professionalism.As a veteran, having someone who genuinely cares and takes the time to make sure you understand every aspect of the loan process means a lot. Seth’s dedication, attention to detail, and commitment to customer service were second to none. He consistently exceeded my expectations and made me feel like I was his top priority.Because of Seth and the Veterans United team, my family was able to achieve our goal of homeownership with confidence and peace of mind. If you’re a veteran or service member looking for a mortgage lender that truly puts its customers first, I highly recommend Veterans United Home Loans. Their professionalism, communication, and commitment to veterans are unmatched.Thank you, Seth, and thank you Veterans United, for making this such a positive experience!
Josh was so helpful in this process that I never had doubts from offering to close! Thanks so much for his help!
The overall experience was a long but greay one, thanks to all the people, Kedric, Morgan, Lin, Collin, Adrian, and, Michelle that helped and guided us through this process...they all did a wonderful job.
Other than a few communication issues, they were awesome to us!
I worked with the BEST... and only the best team ever assembled in Home Buying History. Straight Facts.
Everything went as planned.
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Veterans United will be the anchor - the rock - that maintains your excitement in buying a home. Home buying, to me, was an experience that could have been ripped from the script of Dante's Inferno, somewhere near Limbo. There was so much uncertainty, but Veterans United personnel, like Chad, Ryan, and others which were equally helpful, assured me that the train was on the tracks, and headed in the right direction. Heaping praise on them is nice, but what is truly important is to know that they are highly trained, and very good at their jobs! Trusting them is all that I needed to do in order for the weight of the experience to be lifted from my shoulders, and for joy to be the dominate force.When Veterans United pairs you with a professional, that person is there to serve veterans like like you, me, and in at least one case, their selves. I am currently moving in to my new home, thanks to Veterans United and their team. A special thank you to my realtor, Ceci Bonneckson as well.
Micheal and Jordan were amazing people to work with, and would definitely be recommending Veterans United because of them
This is my second time using Veterans United, and everything was done smoothly and with lots of communication. Rob, Cara, and the team are the best!
