I could not believe there is a whole team working to help us through the process!
Veterans United is a wonderful company. As first time homeowners, the team made the transition very easy and any help that you needed. They were always a phone call or email away. They stay in contact with you from start to finish and even after closing. It has been a great pleasure working with Veterans United.The Jones's
Don and Sarah provided information and support throughout the entire loan process. They responded promptly, explained each step clearly, and addressed questions as needed.
Devon and his team were the only lenders who understood rules about seller's assistance for VA home loans. Every other lender I spoke with said they interpreted rules a certain way; Devon gave me the correct information unequivocally. It's for this reason that I decided to commit to VU. Customer service was also top notch.
Until the VA, the Appraiser and Veterans United can get on the same page there will always be too many set backs.
Response from Veterans United
Hi Danny,
I’m sorry the process felt weighed down by setbacks. I know how frustrating it can be when different parts of the process don’t feel in sync. The VA appraisal’s role is to look at the property’s value at face value, but it isn’t the same as a full home inspection, which can help buyers catch more details earlier on. I understand that doesn’t make the experience easier, and I’d like to hear more about what happened. Our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.
I have already recommended veterans united to 4 other service members who are set to close next month 👍 Spreading the love
Happiness is going from a rental at 1300+ per month to our own house with a payment of less than $1000! Thanks to all!!
We had many ups and downs with our home purchase including a house change, realtor changes and Corey and his team were with us through every step. I give them 10+ if I could!!
Ready to see for yourself?
Experience first-hand why 353,483 homeowners give us a perfect score!
Highly recommend
They were professional and patient all through the process, because I let them know it was my first time and they walked me through it step by step with no hesitation.
This is our second home purchase with Veteran’s United and it went so smoothly. They really have this process nailed down and ensure that they take as much stress off the buyer as possible.
