The closing was tough
Confused by dates given between realtor and VU.
Also we were both literally unavailable and had to make concessions … no alternatives were given.
Remote notary went well.
Very helpful and friendly.
Best experience I've had to be my first home loan. They were patient and explained everything to me, they kept me in the loop of everything and remained in communication at all times. Whatever I needed Veterans United reacted in a quick way to try to solve any issues or questions I had.
Great job in unison could’ve not asked for better service
The team was perfect, Chace and his team helped out so much. Being a first time home buyer they explained everything perfectly and detailed to better help understanding the process
Exceptional in every way through the process!
In the end I was so very grateful for the way they constantly asked for more things on the to do list. It seemed like every time I turned around they were adding something that I thought I had already sent. But in the end, their due diligence definitely paid off and I am very grateful for that so thank you very much.
Highly professional and prompt team. Justin’s team handled and explained everything that came up during our process.
If you are looking for simplicity in the home buying process I would highly recommend Veterans United. They will keep you abreast with any updates regarding your loan. They are dedicated, hardworking and highly organized.
The whole process was super smooth and stress free. The whole team was very knowledgeable and Ty did a wonderful job of keeping us informed. Thanks again!Sincerely
Cory & Mandee
Made the home buying process very easy for a first time buyer. Alex and his team were awesome! Always there to answer any questions I had.
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Mostly good just had some trouble with other agencies and keeping everything together communication wise.
Veterans United was so supportive to what many people think is a scary process. The were transparent, empathetic, and professional. They could write a book on how to take care of a customer.
Overall good i would recommend a smaller team so the veteran isn't overwhelmed
Response from Veterans United
Hi Neil,
Thank you for your feedback and for sharing that your overall experience was good. I appreciate your suggestion about having a smaller team to help make the process feel less overwhelming. Insights like yours help us improve the way we serve veterans and their families.
If you ever have more ideas or want to share specifics, I’d be happy to hear from you at 1-800-212-5200 or ClientAdvocate@vu.com. Our team is here from 9 a.m. to 5 p.m. Central Time, Monday through Friday.
Outstanding
What a great team!
