My experience with Veterns United was an exercise in professional expertise. Their on line program is easy to follow, and they are readily accessible to solve any and all problems, related to your move.
Very informational always told us what we needed to do. Love your company
Veterans United took exceptional care of us from the very beginning of the process to they day we moved in. I would highly recommend them to any veteran that is looking to purchase a home.
The Veterans United website made it very easy to keep track of all of the things that we needed to do in order to get our loan processed I really appreciate the organization and the effort that was put into keeping us organized
My whole experience was very good, from initial to the end, the whole team contributed to my success. They have a help me, help you attitude and that proved to be successful. Thank you Veterans United Home Loans!!!
Easy & goof-proof, if you do what you are told. Follow instructions and everything works.
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This is our second time going through Veterans United. There is not enough room to write in details how great of an experience we had once again. Our first time purchasing through Veterans United, they made it easy and reached out to us before we reached out to them if there was a concern or just an update and they did the same once again. This is our second go round purchasing through Veterans United and my wife and I received top of the line service. My wife loves Chick-Fil-A, and she always says no one can give better customer service than Chick-Fil-A, which is until Veterans United.... Kelly and Jaclyn were there every step of the way even when we had a million questions. If for some reason either Kelly or Jaclyn was out, they had a backup implemented to make sure the communication continued. Not once did we feel like we were a bother or left alone. We knew for sure that on the other end of the phone they were smiling and ready to lend a helping hand every single moment along the journey to make it easy. Everything, I mean from insurance to changing over the light bill and much more. The simple gestures provided through Kelly and her team went a long way. My kids know who Mrs. Kelly, and Mrs. Jaclyn are... As things change all around us, Veterans United stayed on top of things. As things change, we can honestly say that Veterans United was the one constant on this journey and for that we are humbly grateful for the service you extended to us. Truly an answer to prayer. Please do not hesitate when it comes to Veterans United.
Can't say anything bad about the company. All team members did a great job.
Our overall experience was a positive one finding everyone we dealt with personable, friendly, very helpful with our questions & concerns, & quick to return our calls.
