This is our second loan with Veterans United Home Loans.
The service is professional and our loan specialist Josh Schultz and the people we have communicated with have been great people to deal with. Very Pleased!!
This loan service company knows what they are doing and I highly recommend them to any Veteran looking for a loan provider.
If you have any thoughts of buying a home but you are a little apprehensive be not afraid
VETERANS UNITED is the way to go. They take you on the journey to a new home without all the hassle!!!!!
The Veterans United team has the best expedient communication loop that keeps its homebuyers informed everyday on every step and process in purchasing a home. The team works very closely with you to make the experience so enjoyable. My experience has been phenomenally pleasant and I highly recommend the VA loan to Future homebuyers.
Working with Josh Jennett was very easy. He explained ever document and wordings I didn't understand in an easy way. Very quick turn around time and communication was fanominal.
To all my veterans please don't over look this loan again amazing I've learned patience as we were in service,thank you VU make this possible love new home, Phil minneti
I would like to thank Veterans United Home Loans also David Moore and Adam Nelson for the tremendous help and support they gave to me that allowed me to navigate to a new refinance on my home all in the comfort of my home either on my computer or my phone.... don't be fooled you must have your Affairs in order as you do with anything that you do in life....... thank you thank you thank you
It seems being out of the State where the home was purchased really added to the complication of the process.
I have been extremely pleased with Veterans United Home Loans and Tony Theberge.
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I’m really happy and satisfied with a great and smooth experience from the start to the end. Specially for new home buyer, will get all the help if you need it . Wish to do business again with Veterans United. Thank You!
This is an organization that assist you in every step and provide explanations to you to prevent any confusion that may arise later in the process.
Veterans United is very knowledgeable of all benefits available to members using their VA home loan benefit. That is what makes them stand above other financiers.
Amazing service provided by veterans united. They will do everything they can to get you to closing. I don't think there is any other service that could do what they do.
I certainly would recommend any veteran getting a home loan to use veterans United .
Poor communication! Unreturned phone, text and emails. Would send out documentation on Friday near the end of the so if you had questions or concerns wouldn't be able to get answer until Monday if they decided to return emails, text messages or phone calls. Delayed closing. Cleared to close and 10 minutes before closing asking for updates.
Response from Veterans United
Larry, thank you for taking the time to share this information. Last minute requests often create additional stress, and we apologize that your experience was negatively impacted. We are glad that you are a new homeowner and we want to reassure you that your comments will be used to help future clients. It is our goal to prevent a similar experience and continue to hold ourselves accountable for outstanding customer service. Our Client Advocate team would love to talk more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.
