We started out with a locked-in rate 6.99% with no points on a standard loan. Due to no fault of my own or the Loan Officers the property was shifted to an investment property loan and I lost that rate and had to pay thousands of dollars in points. Josh worked to get that cost down and I appreciate that but I still got stuck paying extra.
Veterans United is awesome! They were in close contact with us every step of the way. No question was stupid, even if I asked it 20 times, lol. I would recommend them hands down over anyone.
I am very impressed with the service and ease that Veterans United gave us! This was our 3rd home purchase, and we had a great experience. With all the things going on with purchasing a home, VU made it so much easier!
Highly recommended. They understand the customer. I will always recommend this Team of prodessionals
Even though the process felt like it took a long time, it was just an average time for a real estate purchase. It was very stressful but I think, no I know it would have been more stressful if I would not have had the United veterans team, helping us step-by-step in the whole process figure out everything that we needed to get turned in that we needed to get done everything I would highly recommend to anybody who asked me to use Veterans United.
Ready to see for yourself?
Experience first-hand why 352,910 homeowners give us a perfect score!
Love Veterans United!!!!
Crystal, my closing agent was always extremely responsive with all of the million questions I asked. It was really appreciated during this process. Everyone was great, but I mainly worked with Crystal and she was very helpful..
I want to say thank you to everyone who has helped me on this journey of first times, I had no idea what I was doing, and everyone had made me feel at ease, as a first time homebuyer, I can get a bit overwhelming, and this valuable asset of a team made it easy and really amazing. Thank you!
Response from Veterans United
Kyle,
Thanks for the rating. If you'd like to talk with a Client Advocate in more detail about your experience, we're all ears. We'll pull up your file and take a closer look together.
Sincerely,
Kendra, Client Relations
Not much to say other than this team is by far more than a numerical 10. I hope when and if I decide to either refy or upgrade to a bigger home that this team or a team that was well trained from them is available at that time. As for any referrals if i have any to forward to Veterans United I will be sure to recommend not only MY team but any team from VU. I've worked in customer service more than 20yrs and this is the essence of what that is!!!
Overall, I’d give Veterans United 5 out of 5 Stars! ⭐️⭐️⭐️⭐️⭐️
I could not of asked for a better team! What seemed impossible months back, became possible and then reality. It wouldn’t of happened without the efficiency of this wonderful team! From the beginning, to the end, the process was easy and effective.
Response from Veterans United
Steven,
Thank you for sharing this with us. One of our Client Advocates will be reaching out to you soon if you've not already made contact so we can take a closer look with you. We hope to talk with you soon.
Sincerely,
Kendra, Client Relations
Veterans United truly understand what it means to buy a home. Being a first time home buyer they made every step of the way easy. Chris Hill, Heidi Frese, Taylor Dey and everyone behind the scene were wonderful. The communication was outstanding. I highly recommend them. Thank you for the wonderful gifts and everything you did for us.
I can't type/text that much but yes gotta keep it real
VU made it so easy to buy my first home. All the stress was non-existent throughout the whole process!
