Would have liked to known about the two 3 day waiting periods early on (note last one was actually 6 days) easier to make better plans' otherwise GREAT ALL AROUND VERY FAST GREAT SERVICE always were there to answer any and all concerns THANKS FOR BEING THERE !
Attn fellow Veterans; I would like to invite you to Veterans United for your home buying needs. Others just want our business because we are Veterans but not Veterans United. They took their time explaining what I needed to do on my part and they took care of the rest. My credit score was below a 650 and it took less than 35 days to close and move in on our first home. Thank you loan officer Joseph Graham. We consider you part of our family because you treated us like a part of yours.
My experience was very good, very knowledgeable people working to help me, get through my process.
I highly recommend veterans United. The experience was amazing. My agent Charles McKee was amazing, kept me very informed and everything was taken care of within 30 days. Veterans United’s team made this so easy for my husband and I. I highly highly recommend Veterans United for your home loan, especially if you are a first time home buyer or for refinancing your home. Veteran United is a wonderful company!!
Rachel was my loan officer and I would like to thank her for all her hard work as well. I definitely would recommend these guys to anyone that was looking to buy a home with their VA home loan
This market was atrocious but our entire team helped us every step of the way and made buying our first home as easy as possible.
Excellent experience with all! Will recommend to my friends. Thank you very much!
Good choice I made with Veterans United
Outstanding experience and I will recommwnd VU to my friends and family
Kyle was very responsive and provided me all the information I needed to help VU process my loan in a limited time frame. He was friendly and professional at all times!
If the Veterans United has a fraud department, I ask that someone view the complete process of my mortgage loan. I stated before that Tyler and his team had to search hard to find my hidden credit scores, then we had to deal with an employee with the Van Buren Title Co. that continued to do her best to slow down the closing process. (J. Motter) At the beginning of the mortgage loan process, the Probate Courts were not interested in the Estate. But, three days before the first attempt to close in December. the Title employee through the Probate Courts into the process. So, my mother and I had to get the Probate process going. This stopped the closing in December. The Probate Judge here is friends with my cousin Amanda, Amanda is behind my ID Theft, she was fighting me for the property. Then as we approached the second attempt to close, the same employee at the Title company tried to through an extra $1500.00 to the Buyers closing cost. I then had to contact Tyler and the Department of Veterans Loans Department regarding the extra charges. So, now we have been delayed twice by the same employee at the Title company. My mother and I did not have to work with that employee at the closing on February 24, 2022. I had the funds to close in January, but the extra fraudulent charges of $1500.00 was too much for me to handle at the time. Look into Amanda Danger-Hall, Portage, MI. Chad Maxem, Paw Paw Honda in Paw Paw, MI. (he is related to the Probate Judge, Mr. Bell) Both Amanda and Chad are involved with my I. D. Theft.
Walter was AWFUL!!!!!
Response from Veterans United
Hello Laura, we understand how important it is to feel valued as a customer. Your experience does not fit our intention of providing personable and attentive service to everyone we serve. It is imperative that we look into your comments further as a potential training opportunity. Thank you for taking the time to share this information with our team.
John Parker & his team were the greatest to work with. No matter how many snags we ran into, they found ways to overcome them & worked hard to do so. They go beyond the call of duty. I can tell they love what they do and it shows. They are friendly and yet professional. I would use them again in a minute. You won’t be sorry.
Only one issie was the lateness of getting closing docs to the attorney
