I couldn't be happier with the loan process.
We really appreciate all the help that the team at Veterans United gave us in purchasing our new home. From the first conversation with Joe until the closing of our home him and his team walked us through the process and made it a very pleasant experience. Thanks VA.
Absolutely enjoyed my time with my realtor. He's the shit. But in a good way
Super awesome team Nick an Sarah make me feel like I was with family. Definitely recommended 👌
I appreciate and value the entire team for helping me thru this home buying experience 🙌 !
I still can't believe it's a blessing to be in my own house. Am humbled and I want to thank Daniel and everyone at Veteran’s united for for the great work that yall provided for me and other vets made my dream a reality
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Veterans United is an amazing option to give forever homes to the men and women that have served this country! We will be forever grateful that you guys helped us find our dream home!
Kayla's team have been extremely helpful and made sure I was well taken care of and always informed. As a first time home owner I was intimidated by the funding process but Kayla and her whole team made it very easy. Everything was broken down into baby steps. and thoroughly laid out. I couldn't ask for a better Veterans United team.
Was difficult to get through to my team. Required a few calls/emails to get a response. Felt like they were just going through the motions. They kept asking me the same questions. I felt like I had explained our situation numerous times, it seems they were not listening.
The most frustrating was the first time I spoke to my loan officer was a few weeks into the process and it was to tell me late on a Friday afternoon that they could not approve the loan. He wanted to get off the phone quick, said he had worked lots of hours that week!
It did work out in the end, but it took all kinds of hurdles to be overcome by us.Definitely would not recommend Veterans United, stay local if you can!
Response from Veterans United
Martin,
Thank you for writing. I’m really sorry to learn you felt this way throughout your experience. Our expectations are so much higher. I'm so glad to hear you still closed. That doesn’t mean we can't learn how to do better where we came up short with your experience. Please reach out if you'd like to share more or need anything else.
Sincerely,
Kendra, Client Relations
Everyone very nice. Process very easy .
To us the younger ones that sometimes because of our age we cant find a good bank or somebody to explain the process and requirementa down to earth veterans united are the best company and great people that could help you
Veterans United made our dreams come true. We own a home . We are the American Dream. Thank you !
Jason Lacey went beyond his job helping us . His team was really helpful 👏
