Everyone did a great job minus my real estate agent. My real estate agent dropped the ball way too close to closing for my home.
JB was absolutely awesome! I didn't have a typical or straight forward scenario in my opinion. Which led to many in depth questions on my part and because of JB's responsiveness, experience, and guidance we were able to make timely decisions that were executed successfully without hitch, which is saying a lot for how involved a home buying process is. For such a big investment that most people only go through a few times in their lives, I really appreciated having JB and his team helping us along the way!I would highly recommend JB for your home buying process, and if I ever were to buy another property I guarantee JB is the first person I will reach out to.
Everyone at VU took care of me every step of the way, helping me from start to finish. I really can't thank you all enough.
Great team to work with always in clear communication on what’s going on and what needs to be done
Team neglected to lock in our interest rate. When it rose by.5% and they realized the mistake, they initially made excuses before finally owning up to the mistake. We were comped to get the rate back down which was appreciated.
A general power of attorney was attempted to be used though we had one provided by the attorney‘s office that we knew would work. This slowed down the final process
There was a general lack of communication through out the process that made us feel like we weren’t cared for.
When we had questions about forms to sign and how to fill things out, the team gave us bad information that caused us to have to redo forms at the last minute on or right before our closing day.
Both our Attorney and Realtor felt the effects of the team’s poor communication and general lack of knowledge, having both made comments to us in the sense of “what is going on?” to which our only reply was “ we don’t know”We would have a hard time recommending Veteran’s United to anyone after this whole process
Great job and glad to be apart of the VU team.
From the very beginning, the entire team at Veterans United has made this otherwise arduous process smooth as silk. Everyone I dealt with was extremely helpful and patient with me. 100/100 I would recommend Veterans United to any vet! Thank you!
The team at VU did an outstanding, fabulous job. From working with creditors in the beginning to personal sacrifices at closing, the service was much more than expected and absolutely critical for my family and I. No other company could or would do what was needed to help us through the process. I would recommend VU to any and all veterans. I’m actually happy to see the commercials with Rob Riggle, my wife and I comment on them whenever we see them. A very humble, heartfelt thank you to the team from my entire family! We couldn’t have completed the mission without you.
Had closed on my house in Navarre, FL . What a hassle!!! This time it was almost seamless. My Hat is off too your organization.
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Veterans United was the best choice I made in my adult life. This organization stands by their name and treats every applicant with complete respect amd professionalism. They are there to answer, and they will answer, all of your questions pertaining to your home purchase regardless if they are at the office or at home. They were there for me through everything and made it as simple as possible. Thank you Veterams United. Hooah.
The entire team was great to work.
My team was awesome!
Aidan went above and beyond expectations on multiple occasions. This was the smoothest closing I have ever had. VU was able to beat out the competition and revised their loan estimate to ensure they were the best value. 10/10
