My entire experience was fantastic. Everyone I spoke with was professional and easy to work with. They made the entire process quick!
We love our new home, am thankful how easy, from start to closing, the process was! Thank you!
This process took a LONG time due to supply chain issues and the fact that it was a new build during on of the most impactful housing markets we have ever faced as a nation.
Leanna made the process seem seamlessly easy.
I was keep in the loop the entire process and questions and concerns were taken care of as quickly as the came up.
Even at the end when it was so close to us closing and a few financial issues with our underwriting process. Leanna and Kate were right there to explain my frustrations away.
I cannot thank VU enough for giving me this amazing team.
I also want to highlight our realtor that was recommended by your team. She was absolutely amazing through this journey.
I will recommend this company to any vet that I know who wants to buy a home.
Thank you for making me a homeowner.
This has been the best and easiest home buying experience I have ever had!! Matt and his team were easy to work with and explained every step!!
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My loan team was great. It was my first time buying a home and they helped with every little bit of information I needed to get the process done as soon as possible.
Overall I was amazed by the whole experience. Every member went above and beyond to help my family find and purchase our new home!
Servicing from Veterans United regarding our refinancing loan was one of the smoothest evolutions. I felt appreciated as a veteran. All individuals with whom we interacted were extremely courteous, professional, and responsive to our queries/concerns. They also were quite proactive in anticipating potential hiccups and offered reasonable resolutions to each circumstance.On a scale of 1-10, I would rate Veterans United services as an 8.5. The reasons for not providing a 10 were two: (1) Misunderstanding and communications regarding refinancing with a trust which resulted in a 2-day extension with associated costs prior to closing; and (2) It took the Titling company a week from funding to complete payment to the creditors and we were not notified that it would take that long. Receiving a heads-up on the anticipated time to complete those transactions would have made a significant difference to us.....and would also have been OK.We absolutely would seek Veterans United's services in the future and highly recommend them.
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I was pleasantly surprised at how seamless the experience with Veterans United was. We are very happy with Kevin and Alexis and cannot say enough good things about them. We will definitely be recommending Veterans United to our veteran friends.
This my second home burying experience with Veterans United and working with Janet and her team. All are absolutely the best at their jobs. They are professional, friendly and most of all detail focused during the entire process highly recommend
Andy, Kim and Diana were an immense help throughout this whole process. They walked me through everything and made the process as painless as possible.
I really thought that the commercials that I saw on tv were just like all the rest, just a bunch of hype to draw people in. I had no idea that every step of the way was going to made easy by the help of my loan team. From beginning to end this process was made more stress free than I could have ever imagined. Very grateful for all their help, and I'm glad to know if I need another home purchase in the future, I have a great place to go. Thanks again.
