Overall I was amazed by the whole experience. Every member went above and beyond to help my family find and purchase our new home!
Servicing from Veterans United regarding our refinancing loan was one of the smoothest evolutions. I felt appreciated as a veteran. All individuals with whom we interacted were extremely courteous, professional, and responsive to our queries/concerns. They also were quite proactive in anticipating potential hiccups and offered reasonable resolutions to each circumstance.On a scale of 1-10, I would rate Veterans United services as an 8.5. The reasons for not providing a 10 were two: (1) Misunderstanding and communications regarding refinancing with a trust which resulted in a 2-day extension with associated costs prior to closing; and (2) It took the Titling company a week from funding to complete payment to the creditors and we were not notified that it would take that long. Receiving a heads-up on the anticipated time to complete those transactions would have made a significant difference to us.....and would also have been OK.We absolutely would seek Veterans United's services in the future and highly recommend them.
I was pleasantly surprised at how seamless the experience with Veterans United was. We are very happy with Kevin and Alexis and cannot say enough good things about them. We will definitely be recommending Veterans United to our veteran friends.
This my second home burying experience with Veterans United and working with Janet and her team. All are absolutely the best at their jobs. They are professional, friendly and most of all detail focused during the entire process highly recommend
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Andy, Kim and Diana were an immense help throughout this whole process. They walked me through everything and made the process as painless as possible.
I really thought that the commercials that I saw on tv were just like all the rest, just a bunch of hype to draw people in. I had no idea that every step of the way was going to made easy by the help of my loan team. From beginning to end this process was made more stress free than I could have ever imagined. Very grateful for all their help, and I'm glad to know if I need another home purchase in the future, I have a great place to go. Thanks again.
Super thank you & online hugs
The team was great thank you all for your help and support.
I will highly recommend my VA home loan team to other peer officers in United States Public Health Service Commissioned Corps.
Thanks to all involved in the Loan process. From Max, Eric, Jayme, Jenny and Barb and everyone else involved it was a truly pleasant experience. I have many family and friends that may qualify and will highly recommend you to them .
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By far one of the best expriences this was our first home purchase and the process was smooth and efficient along the whole way. Kayla our real estate agent is incredible and Alex our loan officer is nothing but a top notch professional who really cares for his clients. First class service was rendered throughout the whole process thank you Veterans United!
Hands down, there isn't a better mortgage team on earth. That's the bottom line. These guys wake up and piss excellence in the morning. They're the best there is.
The staff from Veterans United was just awesome from the beginning tell the end. I would recommend them to everyone they really are the best. Made buying a house enjoyable.
This was my first time buying a house so going through this process was all new to me, but Louie and Danielle made the process so great for me, that I would 100% go with them again.Thanks so much,
Zach S.
