I knew nothing but with Veterans United behind me I was able to make a great decision!
VU was phenomenal to work with start to finish! They were professional, timely and quick to answer any questions that we had. I would highly recommend everyone use them that can. We had the best home buying experience for our family!
I would recommend veterans united to every veteran I know. I've never had an easier experience dealing with ANY company. Especially one over the phone.
Being a senior citizens, buying our very first home, was a scarey thought. We knew nothing about the process and we needed to do it long-distance with folks we could trust. I had done a little online research and found that Veterans United was one of the highest ranked companies serving retired military. So, we turned to them when we began shopping homes that were for available. From the beginning stages of setting up an online account with them, straight through to our Closing, they have been right by our sides. The entire team were friendly, helpful, patient and caring. There were times we were apprehensive about a step in the process, and they were always more than happy to explain what was going on and what to expect at that stage. We had very little stress, because they never left us feeling as if we were being kept in the dark about anything. I really don't expect to be changing houses at our age, but if we were younger, I definately would enlist the VU Dream Team every time we were buying a new home!
Just a great experience!
No other lender compares and that’s a fact to my brothers and sisters considering.
They care, and they want to help you make your dreams come true.
Once you go VU there is no one else.
The title company you use, National title company was extremely slow and held up the process by weeks and was hard to get them to respond on where everything stood. My suggestion would be use another company for title.
Response from Veterans United
Thank you for the great feedback John! Your comments have helped us consider ways to influence third parties and help them improve communication with one another. We are grateful for your business and we look forward to serving you in the future.
Veterans United did 100% of the legwork, I was only responsible for providing my documents. They make the process easy for veterans, thank you for making it possible Veterans United!
