Wow! Financing a home through Veterans United couldn't have been easier! They kept me informed every step of the way and made financing our home a very positive experience. Will definitely recommend VU to other veterans!
Most of the communication between Mason Maddoxâ€™s team and my relator Claudia Halden was conducted out of state. They both did an excellent job of keeping me informed and updated throughout the entire prcocess. Iâ€™m still in Washington state while my wife successfully closed on our home in Nampa, ID on Friday May 20, 2016
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I live in a very rural area and waited for over a month to have the home appraisal done. I was never told that this could be a problem. I did not have a problem waiting to get the home appraisal done, but my loan officer could have told me what else needed done while we were waiting, instead we waited, and waited for the appraisal to get done, then he told me all the other paper work we needed. It would have taken a lot less time to get to closing had we done all the other paperwork during the time we were waiting for the appraisal. Other than the appraisal issue, the whole process was fairly easy, and my loan officer was always available to answer any questions I had.
Working with Ross and his team was wonderful. Kept us up to date on everything we needed to do in enough time not to feel rushed to meet deadlines. When it was all said and done, Ross wasn't just our lender, Ross is our friend.
Thank you Ross
Suzanne and Lauren were there for me every step of the way. We did not have any Real Estate agents so they helped us with the for sale by owner purchase and answered all the questions we had to help move things along. This was my second time using my VA loan and the first time, so many years ago, didn't end well so I had some questions about the process since it had been so long and I wasn't sure about eligibility. They took care of practically everything and about all I really had to do was send in or sign documents on a timely basis. I got them everything they asked for ASAP and they really moved the process along. 5 weeks from finding a house to moving in. I can't thank them enough.
I would recommend Veteran's United without hesitation. They guided us through the entire process step by step and were true professionals. Marcus Jones, Kathy Monnig and the entire VU team provided excellent service and are dedicated to working hard to help veterans achieve the goal of home ownership. I can't imagine working with a better group of mortgage professionals. I would definitely recommend Veteran's United to any veteran looking to buy a home. These guys are the best. Thanks Marcus and Kathy for all of your efforts.
Homebuyers Beware!! You won't find a Better Team of Silled Professionala to work with throughout the gome buying process. VU will assign a skilled Real Estate Agent in your aeea to help with your search. They make the loan process so seamless and less difficult and really they dont mind explaining and re-explining things to you over and over until you feel comfortable with the process. VU has teams who are knowledgeable about all of the new rules, requirements and regulations that govern the mortgage industry and I am so glad they knew how to navigate the process. Bottomline, if you don't use VU you will regret it. No hidden cost, no flip flopping or games, good people who are here to assist with achieving your home buying goals. Sincerely - Alton and Jackie C
Joe Ferling/ Joe Hooker, really helped us thru some trying times ,They kept us forcus on several Bumps in the process, we were call off the the whole process ,That's when the Joe's pull-out the right moves that solved our situation an we begin to see the end of the process.
At the beginning of the of the refi. my nickname for our team was TRI J'S
Our thanks to Joe Ferling / Joe Hooker thru their effort we can enjoy life with no stress !!
Veteran United is fortunate to have two heavyweights on your staff.
Joe / Essie Francis
PS. my Son w/b next to call joe
The experience i had was the best ever. I have previously purchased two homes and the communication, low interest rates and staff made this the easiest and best experience to date.