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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

381,991

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 381,991 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend
headshot image of Mark Manos

Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
Would Recommend
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend
headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
Photo submission from James K.

I can't say enough about my experience. The Lighthouse Program was awesome and my loan officer, Juliana Francisco, was absolutely amazing. I can see that she is a a huge asset to the company. Because of my experience, Veterans United will always have my business.

headshot image of Juliana Francisco

Loan Officer: Juliana Francisco

NMLS# 1126762

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

4.5 out of 5 Stars
Would Recommend

Veterans United was awesome to work with. I was able to get in contact with them, not a robot. They were personable and knowledgeable and had mine and my husbands best interest in heart. They were so easy to work with and I would recommend them to anyone.

headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
Photo submission from Fernando C.

Jess Vomund and Eric Raw did an outstanding job helping my first home purchase go smoothly. There was very open communication about every aspect of the home loan, and I never went without information. This made the process go smooth and with no stress.

headshot image of Jess Vomund

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Molly and Oliva Helped me so much! Bailey with Veteran united insurance was also so kind and amazing!! Everyone I worked with this time around was so awesome!! Love Love!! Very happy the team!

headshot image of Molly Winkle

Loan Officer: Molly Winkle

NMLS# 1051728

5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Extremely helpful, rapid and accurate response times. Made my home buying process smooth and painless. Thank you

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

1.5 out of 5 Stars

Being a firs time home buyer, I was told that the closing would cost about 4% of the price, I ended up spending a lot more. Anyway, they did their job by covering up until I was engaged, I'm sure they're happy, they made their money

Response from Veterans United

We appreciate your feedback, Clarence. Just like with every loan we do, we send loan estimates early and often to ensure you are presented with the best cost estimates available at each stage of the loan approval process. We also share the goal of the veteran, and want to support whatever decision is made, especially if you are not comfortable with any aspect of the purchase. We're very sorry you feel as if we weren't here to support you and your decisions to the fullest. Should you wish to share more about your experience, our Client Advocate Team is available to speak with you.

5 out of 5 Stars
Would Recommend
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

4 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

I will definitely say that my wife and I greatly appreciate Veterans United for staying in constant communication throughout our endeavor to purchase our first home with very minimal issues. I'd absolutely recommend Veterans United to any other military member out there. Thank you Veterans United and the team I was able to work with!

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
Photo submission from Brendia R.

Your organization is wonderful. Your staff is very professional and very accommodating. Gerrit Hane and his team were phenomenal. Their patience is to be commended. Thank you so much for your great encouragement and non-stop assurance.

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

For my first home I feel like I made the best choice. It felt like my team wanted to put me in a home like I was their family member.. they gave me the best care. I’m truly grateful!

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
Would Recommend
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

More Reviews

See all 381,991 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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