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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

412,558

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
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Showing all 412,558 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Thank you for making my home buying experience stress free and painless.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Extremely happy with Veterans United. No real issues and everything was well explained in the process.

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend
headshot image of David Philips

Loan Officer: David Philips

NMLS# 1452335

5 out of 5 Stars
Would Recommend
Photo submission from Isaac P.

I have never experience anything like what I experienced working with Veterans United. The professionalism was above all level of customer service. Total go-getter! Didn't leave any stone unturned. I would recommend them to all my military friends and families. God has truly blessed this staff. Thank you all. We love our home!

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend

Great team super easy process and always kept in the loop for the best possible outcome !

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend
headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4.5 out of 5 Stars
Would Recommend
headshot image of Zach Kieffer

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

The team helped me get through this process without any problems. Thank you for everything you all did to get my family into a new home.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
Photo submission from Christopher R.

Our VU team provided excellent service and support throughout our whole loan process, and for that I am truly grateful. Response time was always quick and answers were always provided when needed, which is important for us who were unfamiliar with the process.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Jennifer Heishman is smart, driven, passionate, and hardworking. She is highly motivated and always responded to my calls and texts promptly, answering all my questions thoroughly. Her problem-solving skills, patience, and dedication to meeting her clients' needs far exceeded what I would expect from my loan officer.

headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
Would Recommend

Kat Spellman was also great, although we did have a few last minute things at different times that I felt we could have been notified about earlier.
I disagree with the requirement for the well water tests was handled. I was suddenly told I needed a test, but was given no direction about how to order a test or where I could go to get one. I was informed by Josh that the VA considers it unethical for them to give us that information and it's against VA policy. I think that's b.s. The VA could provide instructions on how to order it, and could give a list of local laboratories that provide it, and let the buyer choose which one to use. Common sense! That was the biggest issue with my buying process. Other than that, it was a fairly smooth experience, and I was happy to find on closing day, that my out of pocket cost was less than predicted!

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

4.5 out of 5 Stars
Would Recommend
headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars
Would Recommend
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

4.5 out of 5 Stars
Would Recommend

Great team alway informative and on top of everything.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

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5 out of 5 Stars
Would Recommend

Veterans United Home Loans is flawless. I'll never buy another home without them. SALUTE
RACHEL..STEPHANIE AND FRANCIE..

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Sarah Streeter helped us so much. Always kept us informed on every aspect of the buying process. Was there 100% for us when we had questions. Plus talked to us like a normal person not a job, almost like friends talking. I'm really glad we decided to go with Veterans United.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

4.5 out of 5 Stars
Would Recommend

Everything was just great.

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars
Would Recommend
Photo submission from Angelica B.

Veterans United is very professional, very attentive, and they are available to answer any questions you may have. They are fast, and extremely efficient. I would recommend Veterans United to anyone and everyone I come in contact with.

headshot image of Josh Schultz

Loan Officer: Josh Schultz

NMLS# 896562

4.5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

5 out of 5 Stars
Would Recommend

The team did a wonderful job. They answered every question I had. They helped make thing go easy and smooth. It was a pleasure working with them.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

More Reviews

See all 412,558 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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