Sam was great and patient when I had several questions, the entire process with veteran United was outstanding and highly recommend to anyone.
My team was amazing. I had a few bumps in the road, but these guys did everything necessary to complete the job. I’m so glad I chose Veterans United for my home loan.
You guys are a amazing team. Everyone played their role with the upmost respect and care. I would always recommend Veterans United all my shipmates across the world. Go Navy!!You are not a team,but a huge family to all Military families across the world..
Jeremy and his team were outstanding. (Carolyn and Jenny) . The underwriters did their job in a timely manner also. Jeremy's team called,texted and emailed thru the entire process. We appreciate everyone and will recommend to our friends a d neighbors. Thanks !!
With the team that I had from Veterans United and the Real estate agent. The procedure of buying my new home was extremely smooth. They both helped me from beginning to end. I would recommend them to every person that I know in the market for buying a home. Once again thank you Justin and your team for all you've done to make me a home owner. 🏡
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The entire loan team was very helpful and always ready to answer all my questions, a very experienced team. My agent Helen Palmer answered all my calls and if she didn’t have an answer she would get it from someone else, she always kept me informed and I’m happy the whole process was smooth.
Overall, my experience with Veterans United was good. The team I had really worked with me and made sure I understood what was going on at all times. When the time comes to purchase another home, I will probably use Veterans United again.
My overall experience with veterans united was outstanding. All went above and beyond. Thank you so much for all you have done.
Alot of people complain about going through the VA for home loans but this was a super smooth process.
Great team to work with.
What was supposed to be one of my best days was ruined . I will not recommend nor work with veterans United again
Response from Veterans United
Dieynaba, thank you for taking time out of your day to share this information. It is our goal to provide expert and reliable communication with your main point of contact through a dedicated Loan Coordinator. We would like to learn more about your experience and find out what may have prevented the process from getting off track. A member of our Client Advocate team is availble to discuss improving our service for future customers.
Received gifts and welcome home packages from the company for closing and moving in. Everyone was extremely helpful and knowledgeable. The underwriting process was quick and easy.
The team was amazing! Thank you for everything!
I was amazed at the speed and process that made things go so smoothly. I kept waiting for some delay that would hold us up and it never seem to happen. My experience with VA mortgage was from 30 years ago and it was always a long drawn out process with many delays. But this experience was so smooth. From the time of signing the contract to closing was 42 days. I was expecting 90 to 120 days. Better than twice the speed I was expecting to endure.The VHU team was working like a well oiled machine. Pushing ahead and making sure I knew they were on top of it at every level.I will tell all my friends, family about the excellent service I received and refer anyone needing there services for quick professional mortgage processing.Thank you Dan Hopkins and the Veterans United team.Richard and Carol Wright
Louisville KY
VU has made the transitions for my family and i so much simpler and easier to get through. VU is family to us and hope to continue their use down the road.
We are truly ecstatic to be in our home and we were treated incredibly well by the veteran's united team.
