![headshot image of Chelsea Browner](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1960358.jpg)
Where to even begin with our expression of gratitude for Veterans United? We began working toward a new home purchase and the VU team had our hand the entire way. Giving that many points of our situation were unique and a bit challenging, this amazing team too the challenges head on and helps us make a life time dream come to life. Prompt and professional. They were always just a call away for any question or concern. Thank you Veterans United with our most sincere gratitude.
![headshot image of Nathan Jackson](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1223739.jpg)
![headshot image of Chase Lyles](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2029622.jpg)
I want to give a special thanks to Spencer. He was always available ensuring my process stayed on track and helping me to stay timely with all the deadlines. Thank you so much for everything you do!
![headshot image of Stephen Bash](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2030081.jpg)
VU made this very stressful type of experience easy and a lot less stressful than if I where to find realtors and a mortgage lender myself separately. Hopefully I will not need their services for a while but if I do, I will most likely use their services again.
![headshot image of Bobby Moss](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1125754.jpg)
![headshot image of Taylor Deppe](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1055205.jpg)
![headshot image of Andrew Meyer](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2170283.jpg)
My experience with the whole company and their employees was very good, professional and extremely supportive. I thought things would get worse but to find out if they ask for items the best thing to do is to listen and get the work done. At the end I would consider the company as a family. Hard work makes the dream work. Thanks to the wonderful team, I love you guys
![headshot image of Alex Aldrich](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2049796.jpg)
![headshot image of Sheldon Turek](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1911743.jpg)
![headshot image of Kevin Schawo](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1965904.jpg)
![headshot image of Daniel Perry](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/860457.jpg)
The process went great overall. Everything was explained better than I anticipated. They were also willing to work with what was better for my wants, not just some copy and paste routine.
![headshot image of Kyle Gardner](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1203784.jpg)
We are very thankful to have worked with Veterans United in purchasing out first home. They’ve helped us navigate and understand the process with less stress. We look forward to doing business with you again!
![headshot image of Lindsay Petefish](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1953561.jpg)
![headshot image of Eric Whipple](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1955172.jpg)
Veterans United is a top notch pro-veteran and military family organization that is staffed by the most professional, proficient, and dedicated financial advisors and personnel in the industry. Continuously demonstrating an unwavering devotion to helping veterans, meeting the customers' financial real estate needs, and in making owning a new home a reality. Thank you for your continued support of our American Soldiers.
![headshot image of Bryan Warren](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1577443.jpg)
![headshot image of Jeff Gordon](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/202235.jpg)
You guys were easy to work with. Thank you
![headshot image of Merrie Ellis](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/356820.jpg)
![headshot image of Rob Weigand](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1435397.jpg)
![headshot image of Phil Stroessner](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1092882.jpg)
![headshot image of Tim Killday](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1698454.jpg)
Veterans United helped my family make buying our dream home a reality. I highly recommend VU to any veteran interested in buying a home.
![headshot image of Mark Dischert](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/375802.jpg)
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Experience first-hand why 308,637 homeowners give us a perfect score!
They guided us through every step of buying our first home and helped us improve our credit score to lower our monthly payments.
![headshot image of Ali Schellenberg](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/759461.jpg)
I would like to work with Collin again.
![headshot image of Collin Ward](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1520164.jpg)
The whole team was a pleasure to work with during the loan process.
Everyone kept me informed on what was happening all throughout the process.
The team was friendly and professional and ready to answer any questions I had
about any part the loan process. I haven't purchased a house in 40 years so I
was a bit in the dark about what was going on but they kept me headed in the
right direction and we quickly got through the process without a single hiccup .
I would definitely recommend this team and Veterans United to any vet. needing
a home loan.
![headshot image of Aaron Thomasson](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2081078.jpg)
I have never attempted to buy a home before because I was too intimidated and figured there was no way I’d ever be able to get a home because there were too many hurdles. You guys made my first time buying a home a reality and I just so happened to find my dream home. Thank you for making this so much simpler than I thought it would be!
![headshot image of Tyler Oakley](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/2000329.jpg)
![headshot image of Taylor Fruits](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1456769.jpg)
![headshot image of Jacob Halls](https://www.veteransunited.com/assets/craft/images/loanofficers/_reallytiny/1951483.jpg)
Brad Boer did not communicate with me. I had to put in extra work that he should have done in regards to verification of employment. I did not feel that I was advocated for. He was open about not wanting to go above and beyond for me as his shift ends at 5PM on Friday. This makes sense as our closing date was pushed back 4 days from the original date when we had all of the information they needed prior to.
Response from Veterans United
Joshua, thank you for sharing your feedback and for letting us know about your experience. One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about what caused your closing delays and communication concerns. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.