This was the second house I’ve purchased, but the first with Veterans United. The process was night and day from my first home! Tom Champion and his team are fantastic!! I didn’t have to worry about a thing, they held my hand through it all and streamlined the process making it a fast and smooth home buying experience. I will never not use them again! I highly recommend!
Buying a home isn't easy. But, it doesn't have to be overwhelming. In fact, it can be quite straightforward, making something that isn't inherently easy, manageable. I think Veterans United, through a combination of their intuitive application and friendly and helpful staff, have a winning formula to navigate any would-be home buyer through this process successfully. This is my third time using them, and I wouldn't go to anyone else.
Everyone says buying a home is a process, I found it to be an easy one with Veterans United. 100/10 I would buy again with them if I had use for a second home!
Rob and Aaron were excellent in explaining the whole process and didn't miss a beat. They always kept me in the loop and made my homebuying experience painless. They made my dreams possible when I wasn't sure I was even a candidate with my situation. Awesome company and awesome staff.
The experience was a rough one. Occupancy requirements, same job skill set when switching jobs, Full time job requirements when first applying, 2 year part time job history if you apply for the loan working part time, letters of explanation, and alot of other things. This is all too much for disabled veterans or any other veteran, especially those with mental disabilities such as PTSD. This has been a horrible experience. I got through it with a lot of patience and alcohol. Certain rules need to change to make it easier for veterans to have a stress free chance of owning a home. I have already heard stories from other veterans who say they don't wanna go through the VA because of the stress and all the documents you gotta provide. Other loan companies don't want all this information. As long as you can pay the mortgage and the down payment they don't care. I am grateful for the experience because it taught me a lot, but to do it again I don't know if I would be so quick to do it.
Response from Veterans United
Juan, we very much appreciate your feedback and are sorry to hear of the level of stress experienced during your home buying process. There are requirements that need to be met when obtaining a government-backed loan, and that's why VU has focused on helping veterans utilize their benefits through as streamlined a process as possible. As the nation's number 1 VA lender, we provide the VA with feedback like this that we receive from our veterans, so they can also look to improve their requirements. We wish you many happy years in your new home and are here to assist with any questions or additional concerns. On behalf of myself and your loan team, we also thank you for your service.
every one was very helpful and informative this was the first house that we have financed and it was really smooth
Our first-time homebuying experience was smoother than a slippery dolphin slicing through the ocean!
Great experience with Veterans United, this was the second time I used them to buy a home
Veterans United is the absolute best Home Loans company out there! The entire process was simply phenomenal! I witnessed first-hand their hard work, dedication, commitment, and their passion to help me get into my home. They went above and beyond the call of duty, in their work ethics and professionalism. Each team member that worked with me, was very courteous and friendly. They were always ready and willing to answer any questions, I had. They were also very thorough and followed through, every step of the process. Veterans United earned a perfect score of *10, in every area of service. (Not only has it been a long time, since I gave a company a perfect *10), it is also rare, when I do so)! P.s. - I also, don't usually take the time to write a review, but this company was so OUTSTANDING, I just couldn't pass up the opportunity!!! Thank you Veterans United for making me a very happy homeowner and for providing me with exceptional Service! 💕👍😁👌🙌
Eric and I are so thankful for the whole team at VU. This was our first home buying experience. Even though there was many bumps due to a lousy selling agent they all went above and beyond for us! Our home is beautiful and the tears we she’s the day we got our keys were happy to tears of joy! Thank you Brett, Liz, Miles, Cliff and Bridget! We are forever grateful to all of you!
Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.
Very friendly and helpful. I would definitely recommend
I think I've said it all.
The entire team was very helpful and responsive. Also thought ani it my kitties and sent them a gift. It was awesome.
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Brian and his team did an amazing job. They were always available when we needed them and were also very friendly.
As a first time home buyer, I could have not asked for a more dedicated team. The team at VU turned a potentially stressful time in my life, to an experience that I am greateful for and ultimately led to me being able to have a wonderful home. Thank you.
This was our first time buying a home and I am very happy we worked with Veterans United. The entire process was very straightforward, the app was easy to use, and the team always kept us up to date and informed. They were very helpful and patient when we had questions.We're especially glad we used thier recommended VUR realtors Jennifer Sanders and Sarah Ferguson. They were able to work with our busy work schuedules and find a home that fit us perfectly.We will definitely be using Veterans United when we purchase our next home!