I have already used this team twice and would not hesitate to use them again.
I was given a recommendation from a family member about Veterans United, and I was uncertain because I was working with another lender. From the very moment I called, I was treated throughout the process exactly the way I would love for others to be treated. I was treated with respect, professionalism, friendliness, and as if i was part of a very big family. I couldn't be happier. Above all, Veterans United won my business and respect. Debbie Rau and Glenn Steely were outstanding.
Madison was perfect and worked very hard!
Without question, I couldn't have asked for a better experience than with Phillip Bacon and his team at Veterans United. I had already started dialog with a different lender a few months prior but felt cold feet and the process felt complicated. After, my conversations with Phillip, everything made sense and it was as easy as putting one step in front of the other. Me and my wife are thrilled with our purchase and everyone we know that we can refer to Phillip and his awesome team we will!
The whole team was amazing to work with from start to finish. They even remembered we had cats and sent us a special gift for them after we closed. It was so thoughtful and we appreciated it so much. We will definitely recommend Veterans United to anyone who’s looking for a home-buying team!
Veterans united will never let you down and will always strive to give you the best experience even when the other side tries to do wrong these guys and girls will fight for you. Keep up the great work. Yall make dreams come true.
ashley parker was also very very outstanding and was always there when i needed her -- thank you all for all your help THE MANZI^S
I highly recommend using Veterans United! A friend of mine recommended them and I'm so glad for that recommendation. I just bought my first home via Veterans United. The whole team was very helpful and definitely assisted in making the whole home-buying process feel much more manageable for a first time home-buyer such as myself. Thanks for all the help!
Rob and Aaron were excellent in explaining the whole process and didn't miss a beat. They always kept me in the loop and made my homebuying experience painless. They made my dreams possible when I wasn't sure I was even a candidate with my situation. Awesome company and awesome staff.
Althought the team was great, the relators were awful. We worked with two realtors assigned to us by VU and we were not at all happy with how they handles anything. The first seemed very confused at the simplest questions, and the second didn't seem to have anything under control and was always slow and behind the aggressive realotor we needed.We would recomend anyone that uses VU to find their own realtor.
The whole team made sure my hone buying experience was easy and efficient. Thank you so much.
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My unfiltered review wouldn't be shared with the world. Richmond and Sarah were on top of everything thrown at them. They fought every day for me. I definitely feel like we were at war in this process and they stood by my side and even tried to jump in front of a few of the bullets that were thrown our way! I had a great team throughout the process. We as a team only had issues with one single department, however the two of them got it done for me! On behalf of my family and myself, I would like to thank Sarah and Richmond for giving my family our very first home!
Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.
Everyone involved have been very helpful and responsive. All questions and concerns I had were handled quickly.
If you are a fellow veteran definitely go with Veterans United for a home loan. Just do your part and they will do theirs and assist you along the way!