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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

392,443

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 392,443 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

The team that assisted us (including Shari and Shanna) was an excellent team to work with! They were all very friendly and professional, and we recommend them to anyone searching for a home. They made the process relatively painless and much quicker than expected!

headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of Kevin Schawo

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

My team made the home buying process a lot easier then I thought it would be!!!

headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend
Photo submission from Wylee W.

Rob and Aaron were excellent in explaining the whole process and didn't miss a beat. They always kept me in the loop and made my homebuying experience painless. They made my dreams possible when I wasn't sure I was even a candidate with my situation. Awesome company and awesome staff.

headshot image of Rob Dycus

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

The entire team was great to work with. I'd also like to give a great big Thank You to Jim Lowry! He was great to work with.

headshot image of Dustin Prenger

Loan Officer: Dustin Prenger

NMLS# 2486137

5 out of 5 Stars
Would Recommend

My home-buying experience with Veterans United has been very positive. They were with me throughout the whole process with specific guidance that made everything easy for me. All their instructions were clear, and Veterans United's website made it easy to stay on track with my home loan process requirements. The site is easy to maneuver with up-to-date information about the home loan process. The whole process was easy, and I might buy my next house sooner rather than later. A great experience. No complaints…

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

Veterans United can always share my positive experience with their potential customers

headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

We are very impressed with the professionalism, efficiency, and ease with the whole process. Thank so much!!

headshot image of Justin Mongler

Loan Officer: Justin Mongler

NMLS# 1963138

5 out of 5 Stars
Would Recommend

Kenny promises something. It will happen. His word is his bond. What I like about Kenny and Julie is that they are upfront and involved with you. They don’t beat around the bush. The best team I have ever worked with.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

4.5 out of 5 Stars
Would Recommend
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
Would Recommend
Photo submission from Tamara H.

Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.

headshot image of Brandon Crites

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Jordan Showalter was fantastic and once I have the funds to buy land and build my business I will be using Mr. Showalter as my lender, as well as Jennifer as my real estate agent. I usually don’t get impressed by peoples performance since its there job to help but these two would go above and beyond making sure I was comfortable with everything and basically held my hand throughout the whole process since I knew absolutely nothing about how this process works. If any friend of mine needs a house and is also a veteran I will recommend them to this company and apologize to any other lender but only recommending them to Jordan and to Jennifer as the real estate agent.

headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
headshot image of Tyler Kettle

Loan Officer: Tyler Kettle

NMLS# 1693581

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

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5 out of 5 Stars
Would Recommend

If your a veteran you do not need to look any further. This company and its agents (Cindy!!!) have all the tools, resources, knowledge, and experts to deliver a huge win for veteran buyers. The app interface, the easy of communication, the leveraging for the buyer...i couldnt have asked for more. Im 34 years old and was extremely nervous to buy my first..even more so during a very hard time in our housing economy. Cindy was honest and open with the process. We got a house under asking value and was appraised high then we bought for with so much seller concession we bought our rate down. Dont hesitate.

headshot image of Cindy Tolster

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

My home buying experience was made easier than I overall expected. Being able to go through VU offered me deals I didn't even know existed prior to opening a contract. I've already started recommending VU to other active duty friends that I know are looking for houses right now.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

4.5 out of 5 Stars
Would Recommend

Too many last minute items asked for. Other than that it was pretty OK.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
Photo submission from Jose S.

Rob Dycus and his staff were more than helpful and always ready to answer the numerous question that I had. They were so patient and helpful when needing to submit papers. I always felt like they had my best interest at heart. I cannot thank them enough. Made our home a reality.

headshot image of Rob Dycus

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

I could go on and on about how amazing our home-buying experience was in dealing with Veterans United...but I will say this, without all of the hard work of everyone who worked with us on our home-buying process we wouldn't have moved into our brand new home this past weekend.
When we started this process, we knew we had a very challenging loan application and we weren't sure if we would even pre-qualify for the loan but from the very beginning after we received our pre-qualification it was just an amazing experience. Our loan team was just absolutely amazing. I don't normally write reviews but when it comes to Veterans United, I felt like this was something that I needed to do.
Working with Ben. Britt, Kristen and Shayna were a pleasure from the very beginning. But, I'd like to give a special Thank You to Ben...he never gave up on us even when it got challenging. Not only did he not give up on us, he made sure we didn't give up on ourselves through this process. With everything we had going on during the loan process, all of the ups and downs...it felt like a roller coaster at times but because of Ben we were able to get through it. My husband and I both feel so blessed to have had him in our corner during this process. I would recommend Veterans United a thousand times over. Thank You all for helping us make our dream come true, of owning our own home. We will be forever thankful for all of you.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

More Reviews

See all 392,443 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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