Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

404,286

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 404,286 unfiltered, unedited reviews

Starting on Page 415 of 13407. Return to Page 1 »

5 out of 5 Stars
Would Recommend

Veterans United was a wonderful experience

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4.5 out of 5 Stars
Would Recommend

Big thank you to the team. Everything went smooth and fast. Thank you,

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Overall I feel Veterans United does a great job, easy process and setup through the app. For a first time home buyer I am pleased.

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend
Photo submission from Charles E.

Mary, Amy, and Chris were very helpful though the whole process. I know they put in so many extra hours and extra sweat with our loan. Mr. Barrett would be proud of your total dedication and professionalism.

headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

4.5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend

Brooke hands down was the star of the show. She was very knowledge and attentive to all of my concerns and needs. i def will use Veterans United again. You all have an amazing team.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4.5 out of 5 Stars
Would Recommend

Better experience than I expected. I always felt informed and like there wasn’t a “catch”

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend

Chris and his team made this a very easy process to complete and went above and beyond throughout the entire process.My agent Jessie, found the perfect home for my wife and I very quickly. A perfect fit !I can't thank the entire team enough.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

4.5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

The professionalism and communication made this process easy and enjoyable. I felt confident each step of the way buying a house.

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

4 out of 5 Stars
Would Recommend
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend

Veterans United did a fabulous job. Efficient, organized and kept us up-to-date every step of the way. We have used other loan banks such as Navy Federal in the past for VA loans. Veterans United is way ahead of them. The process is streamlined and keeps you informed of the status of the loan and documents they require. if you’re looking to purchase a home on a VA loan, we highly recommend Veterans United. You won’t be disappointed.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
Photo submission from Axel C.

I was given a recommendation from a family member about Veterans United, and I was uncertain because I was working with another lender. From the very moment I called, I was treated throughout the process exactly the way I would love for others to be treated. I was treated with respect, professionalism, friendliness, and as if i was part of a very big family. I couldn't be happier. Above all, Veterans United won my business and respect. Debbie Rau and Glenn Steely were outstanding.

headshot image of Debbie Rau

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend

The team I worked with was amazing. We had loads of questions we felt were embarrassed to ask, but the team never made us feel this way. They were extremely helpful and kind!

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
Would Recommend
headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

4 out of 5 Stars
Would Recommend

Complaint about the other parties that Veterans United hires. Our appraiser came a day earlier than agreed upon and then failed us and then charged us to come out again. When they came a second time they did not update the majority of the appraisal, just what had failed. And not small things, new central air, furnace, electrical, plumbing and septic were ignored or hardly mentioned.
The Underwriter failed our loan because they misread one of the comp properties as being our property, and that property had bad septic with seepage. We have a new septic with no seepage. The underwriter apparently could not read the appraisal. This is two different ways this very simple home loan could of been torpedoed by subpar outside parties. We had to point out these two discrepancies, without doing so we may not have been able to purchase the home.

headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4 out of 5 Stars
Would Recommend
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

Ready to see for yourself?

Experience first-hand why 318,149 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

The entire team of Chelsea, Crystal, and Chris were phenomenal. I have been through the home buying process a few times, but never as my own buying agent. The journey was daunting in the beginning, but with the VU team behind us, we were able to navigate the process with relative ease and very few hiccups. A big shout out to the entire team for helping us make it to the finish line.

headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
Photo submission from Wylee W.

Rob and Aaron were excellent in explaining the whole process and didn't miss a beat. They always kept me in the loop and made my homebuying experience painless. They made my dreams possible when I wasn't sure I was even a candidate with my situation. Awesome company and awesome staff.

headshot image of Rob Dycus

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
Would Recommend
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Would Recommend

Justin was fantastic and super helpful throughout the entire process. I look forward to doing any of my mortgage needs with Justin.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

More Reviews

See all 404,286 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: $0 Down VA Home Loans
2,883 Veterans started their online quote today.