The most amazing loan experience we ever had! I don’t think I’ll ever use anyone else but VU. They stay with you the whole way and makes everything easier in the process. They are helpful, mindful, respectful and go out of their way to help you! They work FOR you and make every they possibly can to get you the best rates and make sure you’re taken care of. Unbelievable service!
They never gave up on me ...
I thought I was going to be stressed out as a first time buyer but this was entirely false! The team that worked with me were there every step of the way. I appreciate being able to seamlessly upload documents into the portal and the quick responses from all team members. The entire team was a dream team. From Kim Ahrens the loan specialist, Ryan Smith the loan coordinator and Bianca Smith, the home buying concierge and my realtor Cristy Powell! I am blessed and grateful to have finally become a home owner. Bravo Zulu Veterans United! Now this is home you serve those who have served! Thank you!
Thanks to all of the VU team that helped us!
My team helped me patiently through each step. The Veterans United Portal made the process easy. I recommend Veterans United for all Future Veteran Homebuyers.
There is ONE area I thought needed improvement in order for Veteran's United to completely own this market: closing cost assistance. HUD has grant programs that award forgiveable loans to homebuyers and the payments are forgiven every month until the buyer has lived at the home for four or five years. That is the best closing cost assistance that a person, veteran or not, can get. While VU has many incentives that help veteran's achieve the dream of homeownership, the goal is to, in my opinion, give the veteran EVERY incentive. I think thats something that loan teams should educate themselves on so they can properly refer veterans to the best resources to help them. Other than that I loved the experience with VU and will definitely recommend to fellow veterans.
My original closing date was Sept. 15th, 2021. But, Hurricane Ida hit on Aug 29th. Rett and Veterans United reached out to me to ensure, 1) that me and my family was okay, and 2) that Veterans United understood that the closing date would have to be pushed back and was still willing to work with me.
That's professionalism!
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Without Andy Harris, Paul Prost, Abby White, and Jillian Klemp this process would not have gone as smoothly as it did. The two agents, the seller agent and buyer agent stated this was the best Veterans United deal they had ever dealt with in their history of their real estate. Thanks a million.
Great guy to work with
