10/10 exceptional service. It was a pleasure and the entire process was a breeze. Easy to understand and was never kept in the dark at any time. I always knew where and who my file was with. They made it that simple. Loved loved loved loved loved the whole process. I did it. I moved out and on with the best people in the world. Thank you, VU!
This team made this, what could have been a stressful transaction, a smooth transition and streamlined the entire process for me! Thanks again!!!
The Veterans United staff made the process of buying a home seamless. I highly recommend working with these people. You wont regret it.
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It don't work with Courtney
I will say, the people were nice and I did get the home I wanted. However, Veterans United made it pretty difficult. I was not updated on many things and there was little to no communication. I hope to see better out of them for future customers but from my experience I would not recommend this company.
Response from Veterans United
Hi Tayla, we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. While we thank you for giving us the opportunity to serve you, and hope you enjoy your new home, it sounds like there was room to improve your experience! We want everyone to feel that we go above and beyond to deliver outstanding service. By providing direct contact information for all of our Loan Specialist we go to great lengths to ensure you'll have an easy time reaching out for assistance. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. We invite you providing more detail and help us look to improve.
