Excellent customer service from signing contract to closing. The To-Do list really helped me stay on track. Nick and his team answered my questions very quickly and efficiently.
Very nice customer service.
It has been 24 years since my husband separated from the Army and we have never before pursued using his VA loan benefit, so the process was new to us. I was hesitant to go this route simply based on the fact that we knew nothing about the process and this was our third home purchase in 21 years. We got great service from everyone at VU! And there was so much we didn't know and needed to have explained along the way. The biggest thing that stands out in my mind about our experience is how EASY everything was and how seamlessly the process was from initial loan approval to closing. We got the keys to our home yesterday (10/25) and our closing date was 11/4!
Veterans United is the best way to go when buying a home, their friendly team works very hard for you and provides exceptional service with 0 problems.
I had nothing short of a fantastic experience with Veterans United! The entire team was there every step of the way to answer any questions I had or to listen to my concerns. I would highly recommend using Veterans United to any of my friends and fam.
Working with Chelsea at Veterans United Home Loans was an outstanding experience. From the first interaction, she was professional, patient, and incredibly knowledgeable about the VA loan process. Chelsea made sure we understood every step, answered all of our questions promptly, and went above and beyond to ensure we felt confident and supported throughout the journey. Her dedication and expertise made the process smooth and stress-free, and we are so grateful for her guidance. We highly recommend Chelsea to any veteran or military family looking for a reliable and compassionate loan officer!
This was the best house buying experience. Everyone was professional and easy to access when needed. Couldn’t ask for anything more.
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Overall smooth process and easy to follow instructions and expectations.
I just want to provide my deepest sense of gratitude to you with a huge thank you for working with me these past few months. You have helped make a lifelong dream of mine come true; owning my own home. Even when I called or texted well after business hours you were always responsive and courteous to my concerns. You made this loan process much smoother and less stressful than I could have imagined.
In the beginning buying a home in Kentucky was a far fetched dream. Finally made the decision to just try it. I didn’t expect the final outcome at all thanks to all working together to make mine and wife’s dream come true. Thanks so much JD
All of them did thete best for me
