This is my 5th or 6th home I've purchased with VU and my last. All previous purchased were pleasant & I felt appreciated as a customer.... not thus time. Never again will I use VU.
Response from Veterans United
Dwight, thank you for sharing your valuable feedback and connecting with a member of our Client Advocate team. We hope that in the end you will enjoy your home for years to come and we apologize for any confusion that may have surrounded closing process. We expect that with mutual understanding we have shown a sincere desire to serve you well. Thank you for sharing your voice and valuable feedback.
Every person we talked to and worked with from Veterans United was helpful, courteous and patient. This was our second loan through them and we would use them again in the future...they are the only loan team we will ever work with.
We love working with Veterans United. They helped us buy our first home, and continue to help us with things! Thank you!
dont hestitate to use them
Painless and worry free. Veterans United was great!
After multiple failed attempts at buying a house with a VA loan failed with other lenders, I had begun to think that maybe owning a home wasn't in the cards for us. Then a friend of mine told me about Veterans United, so my wife went on the website and put in some basic information. 47 days later and we're offically home owners...truly amazing.
If you get Tyler or his team ask for someone else and save yourself the headache
Response from Veterans United
Hi Thomas, We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. Thank you and thank you for your service.
I will definitely recommend this services to other veterans.
Veterans United make you feel like Family,?you feel special. Every step of the way you are made aware of what needed to complete the task. Very informative and I appreciate the care and concern given to my family. Very thorough and easy
I’d just like to say thank you for making what could have been a nightmare very easy. The way this team worked and conducted themselves alleviated the majority of the stress buying a home can have. This allowed me to continue to stay focused on my job and family. Thank you!
If you are reading this then you are considering Veterans United to help you with a home loan! Reaching out to veterans united for me, at first was just to ask if they could do a pre approval on me so I knew what range to stay in, ended up being the best decision I've ever made! I just closed on a beautiful home!
The VU team are outstanding, better than USAA! User friendly portal site, easily reachable and professional staff, flawless performance!
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Couldn’t be more satisfied with my experience with Veterans United. They explained everything in detail. Answered all my questions, very professional, there hard work shows when it comes to getting everything taken care of throughout the whole process. Very supportive of veterans and there families! Even sent my dogs some toys and treats! Happy homeowner thanks to you guys!!
I just purchased my very first home and my Veterans United team was amazing and helped me feel comfortable with such a big decision. They answered every question I had and always got back to me quickly when I had questions. They even sent a box full of dog toys and treats for my dogs which was an awesome surprise. I’ve already recommended them to friends who are thinking about buying a home. Thank you!
The whole process from beginning to end was seamless. Was kept apprised of events as they happened.
Would definitely recommend to my veteran friends.
