Veterans United really helped us navigate our first home buying experience. The online portal was convenient and I felt our loan team really came alongside to help us achieve our goals.
Just give me a call and I will tell you that the service was great.
Satisfied Customer
Gabe Underwood our loan coordinator was very respectful and helpful but at times would have contradicting answer to things I have spoken to Patrick about. Very helpful and took care of us at the end of the entire process.
It was such a great experience, having Veterans United home Loans assistance in purchasing my new home, your knowledge and professionalism with getting ready for purchasing a home, keeping in touch. Your updates , step by step the process went so smoothly and fast I will recommend Veterans United home Loans to everyone.
The team handled everything very well! I have already recommended you guys to my brother!
Awesome they finally finished but honestly for my first home buying experience, this was awful. The joy was taken away from this experience and I'm more mad than anything. Just go to a different company it will be more worth it.
Response from Veterans United
Hi Randall, thank you for sharing this honest review. We apologize that our service did not provide the personalized experience you expected throughout the process. Your comments will help us ensure that we learn from mistakes and improve for the next customer. We value your business and hope you enjoy your new home.
Veterans United is not just a Mortgage Company. There are realtors, movers, utilities concierge, insurance brokers etc. They all work together to make the process as painless as possible and strive to find you the best deal for you. They communicate with each other taking the stress out of the process for you. They also keep you in the loop every step, mine was long distance so we did it online and through text, message and phone calls. Their Website is very user friendly and you can follow the process there. Overall it was a great experience.
Would definitely use again..not one problem throughout the entire process!
We worked with Veterans United for almost six months, during the entire time our home was being built. Everyone that was involved with our loan process was professional and great to work with. We look forward to sending our family and friends to Veterans United when they are looking to find that perfect home. Thank you Veterans United!
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I can’t say enough AMAZING Things about John and my entire VU team!!! I was a first time home buyer and John, Kristina, and Joe made sure everything ran beyond smoothly for me from beginning to end. They checked in on me, held my hand every step of the way. I thought this process was going to be super stressful and unpleasant. But because of this team, the hardest part was simply me finding the right home! Everything that I imagined would be difficult was a breeze thanks to these amazing people!! I literally closed on my house 43 days from going under contract ! John ensured all of my financials and proof there of were input and noted exactly the way I explained to him during the pre-approval process. Kristina followed up with me making sure everyone they had paired me up with (realtors) had reached out within their specified time frame. Hands down, When I move in the future, I want this exact team again! I hope I have the opportunity to work with these amazing people in my future home buying process and i would absolutely WITHOUT HESITATION recommend each and every person on this team to any
and everyone looking to have the utmost best home buying experience!!!!!!
Veterans United are experts! They make you feel comfortable and you know you are in good hands.
Vets United was a solid organization to work with from the first phone call to get a pre-approval to the very day of closing!
