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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,139

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,139 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Beginning with Nate Reeves and ending with Kris Ball, my experience has been excellent. I have and will continue to direct people to Veterans United. I honestly don't trust anyone else. Thanks for my beautiful doormat as well.
Tia McRae member since 2019

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Use Veterans United to purchase your home. They made purchasing a home as easy and simple as possible, and their team is extremely attentive and timely. I can not recommend Veterans United enough.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

4.5 out of 5 Stars
Would Recommend

Overall a great team to work with! Some hiccups along the way, but that was to be expected, and everything was minor. The team also jumped onto every issue, resolving them swiftly, and that spoke volumes to me about their work ethic. I would definitely recommend them to anyone buying a home.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Very helpful! There were a few snags along the way but everything was taken care of and closing was easy. Thanks to our financial team.

headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

4.5 out of 5 Stars
Would Recommend
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend
headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

This team made our re-finance easy, simple and efficient Well done!!

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

I would definitely recommend VU to friends and family over and over again. Their website and procedures are the most efficient and user friendly I've experienced. Buying a home is a huge investment and is extremely personal which has the potential of being one of the most stressful experiences of your life. VU and my loan team, Mike Halliburton and Katie Simon, made this experience a positive, exciting and a smooth process. Mike made his himself available at all times, so much so he reached out when I had questions during his honeymoon and on weekends when we needed something!! Now that's a specialist! He was extremely knowledgeable, informative and kept us updated constantly. He also explained everything in detail and educated us along the way as this was our first VA loan. He made this experience a positive one and he would be the main reason we would be using VU again in the future, if needed. Thanks Mike, Katie and team!

headshot image of Mike Halliburton

Loan Officer: Mike Halliburton

NMLS# 1426761

4.5 out of 5 Stars
Would Recommend
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

0.5 out of 5 Stars

They are horrible. They need to pay attention to their jobs and care about almost making 5 People HOMELESS.

Response from Veterans United

Hello Michael, it is important to us that we work hard to provide excellent service and we realize that the home buying process can become frustrating at times. Our team will be researching your appraisal process to determine what we may do in the future to help prevent a similar closing delay. When there are delays in receiving your completed report, and repairs or further inspections are needed, it can certainly cause unexpected delays. The appraisal process is managed directly by the Department of Veterans Affairs, and we understand how the home buying process can become stressful when working to overcome these hurdles. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. A Client Advocate has been in communication with you and remains availble to discuss how we could have made this process smoother should you wish to reconnect with them.

5 out of 5 Stars
Would Recommend
headshot image of Jon Deal

Loan Officer: Jon Deal

NMLS# 1665569

5 out of 5 Stars
Would Recommend

Overall great experience.

headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

5 out of 5 Stars
Would Recommend
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Do you want a VA home loan that is Easy? Fast? Professional? Then you need to contact Veterans United ASAP! Get pre-qualified now! You will be happy that you did and will be, like me, a VUFF (Veterans United Fan Forever).

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

The VA loan team was with me every step and made it such an easy process.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

I'm very pleased with the performance of United Home Loans and how easy they make it to achieve good results on my loan. I had offers from many other companies to refinance, but went back to United Home Loans based on how well they worked with me on my original loan. Great Job.
Jim

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

3.5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

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5 out of 5 Stars
Would Recommend
headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Professional organization that made first time home buying as straightforward as possible. Would use again and would recommend.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

We loved our experience with your company. The whole process was quick and the people I worked with were amazing. We had no idea what we were doing when we started this process but our team answered every question and kept us well informed. Even when we hit a few snags along the way our team was on top of it and gave us constant updates. Thanks to them we were able to buy our perfect home.

headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

4 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

More Reviews

See all 424,139 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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