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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,607 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,607 unfiltered reviews

Starting on Page 4606 of 14,887. Return to Page 1

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Brad Edwards

Loan Officer: Brad Edwards

NMLS# 1514504

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

Overall my first home buying experience with Veterans United was delightful and I have already recommended their services to others searching for new homes!

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars

Was a long journey but I’m glad Matt was very helpful through the process and was always there to answer all my questions.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars

Wonderful experience highly recommended!!

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

4.5 out of 5 Stars
headshot image of Mark Reid

Loan Officer: Mark Reid

NMLS# 1619795

1.5 out of 5 Stars

The lack of respect I received as a consumer -- let alone, a combat veteran -- left a lot to be desired. Be prepared to be under contract for your home early in the process with no chance to negotiate after the inspection or appraisal. It's a seller's market but, low interest rates.

Response from Veterans United

Thank you for sharing this feedback with us, Ralph and for allowing us a chance to learn more from you. A member of our Client Advocate team is available to gather more detail so that we may look to use your experience as a learning opportunity and improve on whatever may have caused you to feel this way. Please reach out to us so that we can work to improve for you and our future clients.

5 out of 5 Stars

Veterans United works very fast and effectively! They helped me in so many ways with this being my first home. I would also recommend Chelsea Perkins she was absolutely amazing during our transition.

headshot image of Chelsea Perkins

Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
headshot image of Kevin Karney

Loan Officer: Kevin Karney

NMLS# 2183110

5 out of 5 Stars
headshot image of Katlin Walls

Loan Officer: Katlin Walls

NMLS# 2184822

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Court Chrisman

Loan Officer: Court Chrisman

NMLS# 2156546

5 out of 5 Stars
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars

Thank you

headshot image of Zach Seeler

Loan Officer: Zach Seeler

NMLS# 2220244

5 out of 5 Stars

I would definitely recommend Veterans United Lenders. The customer service is the best that you will ever receive. We closed yesterday on 4/1/2022 and I could not be more excited!

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

4.5 out of 5 Stars
headshot image of Jake Powers

Loan Officer: Jake Powers

NMLS# 1565057

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5 out of 5 Stars

Don't look anywhere else. Let Veterans United and their dynamic team work for you and with you. You will not regret it!!

headshot image of Haley Denney

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars

Matt, you were amazing. Thank you for being readily available, able to answer every single question, and going above and beyond to make our home buying experience seamless.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

To any Veteran looking to buy a house, call veterans united and ask for loan officer Mike Smith. He accompanied me on my home buying journey from beginning to successful end. The process is painless and like myself, you will be glad that you called Veterans United for a home loan.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

Pretty painless except at 20 minutes to closing we were told it wasn’t going to happen on time…no one from VU realized or listened to us when we told them we had 2 mortgages on our home we sold so had to do an equifax call etc…very last minute, we felt that was added stress that should been avoided

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

Veterans United is the way to go hands-down !!!

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

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