Really good service. They help guide you through the process from start to finish. Would recommend them to anyone seeking a Veterans home loan.
Closed on time. Staff is wonderful. Would refi/buy again using Veterans United Hone Loans.
Veterans United is the way to go!
Veterans United made the homebuying process very easy. I was worried about having to deal with paperwork and find reputable people to work with. Veterans United helped with all of that. Once I did my part, they helped with everything else. From the first call, I was supported and felt that the team was working hard for me. The loan specialist team was great and the realtors they connected me with are THE BEST! I could not have imagined a better experience.
Veterans united made my home buying experience very simple. I will be recommending them to others.
Overall, the process was relatively simple, but it appears the Veterans United representatives I worked with forgot who is the focus. The customer’s best interest should be the focus. I was disappointed in the unprofressionalsim and lack of concern for me to obtain the best deal for my home. I was also rushed to provide documentation, which was unnecessary. There was no need to send daily reminders. although I was responsive to every form of correspondence. I was able to close earlier than originally scheduled despite a lack of proactive effort on behalf of the representatives I worked with. I had to request an earlier closing date, which shows me the lack of effort. Why wasn’t I contacted and told I could close earlier than originally scheduled?
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I cannot say enough good things about Veteran's United. My bank, which caters to veterans and their families, seemed to ignore 35+ years of a mutual relationship and found reasons to say "no" and was very impersonal and non-communicative. On the other hand Veteran's United provided education and a helping hand all along the way of the mortgage process. I know that when we are ready to purchase another home I will not hesitate to call Veteran's United and the lender that we worked with, Josh Schultz. For anyone reading this do your homework and compare but I think you will find Veteran's United service above and beyond the others.
Thank you all for all the help!
It is life after the Navy with the Veteran United Home Loans.
Thanks.Brian D. Johnson
