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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
447,007 reviews
750 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
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Army
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 447,007 unfiltered reviews

Starting on Page 4678 of 14,901. Return to Page 1

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

4 out of 5 Stars
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

Thank you for making me a home owner and no longer being homeless or in transitional housing. I'm grateful

headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

4.5 out of 5 Stars
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

I do not like the electronic, hands off docusign. I am old school where you sit with your lender and they explain everything you are signing and why, BEFORE signing assuring you are understanding. This new era you have documents sent to you without ever meeting your lender, and YOU have to ask if you don’t understand or the lender assumes you are good. You seem rushed to sign and you think they are working for you so you just sign. This system is not customer friendly. It is robotic. That is not with just this company it is both sides and other companies. Give a choice if they would rather docusign or meet the lender and go over everything.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Joshua Sleppy

Loan Officer: Joshua Sleppy

NMLS# 2069134

4 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

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5 out of 5 Stars

Our loan specialist Ali and the whole Veterans team was so amazing. Someone was always available to answer our questions, concerns, or inquiries. Everything can be done online which makes the whole process so easy and convenient. I never thought buying a house could be so easy. The hardest part was finding the right house, Veterans took the stress out of everything else.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

4.5 out of 5 Stars
5 out of 5 Stars
Photo submission from Robert J.

I had the best experience with my team. I asked a lot of questions, every question I asked I received an answer, No question was to big or to small. They kept me informed and up-to-date through the whole experience. If we decide to purchase again we will use Veterans United every time.

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars

The whole team was awesome, the best loan experience I ever had. They guided me seamlessly through every step, your whole team is awesome thank you for my dream home!

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

4.5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars

Although a lot of my kudos are directed at Gerrit, I know there were individuals on his team that worked tirelessly behind the scenes. Even though Gerrit regularly kept in touch with us, they handled everything for us and made sure that the process went smoothly from start-to finish. We're grateful beyond words because our dream has become a reality.

headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

4 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

3.5 out of 5 Stars
headshot image of Maureen McDermott

Loan Officer: Maureen McDermott

NMLS# 1213854

5 out of 5 Stars
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

5 out of 5 Stars

Best decision I ever made, truly a miracle.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

Veterans United was great to work with and took care of almost everything!

headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars

Thank you guys for making the process easy. Help is available every step of the way. A outstanding team that I had. Thank you guys!!!!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars

Whether you're a veteran or not veterans United should be the first organization you go to when you're trying to get a mortgage or refinance your home bar none.

headshot image of Ashley Brown

Loan Officer: Ashley Brown

NMLS# 1706825

5 out of 5 Stars

The home buying process was made very simple and easy. They answered every question we had.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

4.5 out of 5 Stars
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars

Thank you! Thank you for your excellent service. Your business model is the gold star in customer service and service provider.I was able to purchase my home from my previous duty station. You all made it super easy!

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars

Veterans United is a professional team of lenders that make sure to take care of service members.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

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