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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,198

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 393,198 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Yes I would send a veteran to them to get a house

headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

4.5 out of 5 Stars
Would Recommend

First time homebuyer, some bumps in the road, but overall very satisfied. I have already recommended some veteran friends who are looking to purchase a home.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

4 out of 5 Stars
Would Recommend
headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

3.5 out of 5 Stars
Would Recommend

Overall it was a great experience because of the team I got the pleasure of having during this process. They were all fantastic and did their best to make my life easier. However, I feel like the underwriters were behind the bellcurve the whole process. There should be a bridge developed in conversation between the teams and the underwriters. I feel like that solidly missed the mark for me. I almost didn’t close on time because the underwriters didn’t communicate with the team. But! It was all fixed and I still got to close the day that we were intending to.

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

4.5 out of 5 Stars
Would Recommend
headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

I think you have done a great job of putting people in the right places to advise new home buyers. Putting a team together that focuses on a specific piece is a great idea and worked really well for me. I am so grateful for the team I was given. Thank you VU for all of the help of getting me into my new home.

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Matthew Hill

Loan Officer: Matthew Hill

NMLS# 2441149

5 out of 5 Stars
Would Recommend

Shantel and her team are the best I highly recommend working with them.

headshot image of Shantel Dooling

Loan Officer: Shantel Dooling

NMLS# 2344264

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Would Recommend
headshot image of Kristin Thomas

Loan Officer: Kristin Thomas

NMLS# 1960366

5 out of 5 Stars
Would Recommend

We looked at a few different loan providers, a few local in the area recommended by family and friends, as well as a few big names. While the other loan officers at the big brands were forthright in answering questions, both the closing costs and interest rates were higher than Veterans United conventional loan rates and closing costs. Moreover, the local banks were a little too sluggish in getting back to us. It was like they didn't want our business. So we ended up going with Corey at Veterans United simply because we were in touch so much while we were shopping around, and the figures he quoted were the best we had come across.Corey, our loan officer, and Alex, the loan coordinator, and Haley, the concierge, as well as Cody, the insurance coordinator were all patient and knowledgeable in their respective areas.If we had questions, they had answers.
They were really on the ball and helped us lock in a decent interest rate, without digging into any of the capital allocated for our down payment.I would totally recommend Veterans United, even for conventional loans. Just a word of caution, if you do go with a conventional loan instead of a VA loan, make sure everyone you talk to understands that your loan is a conventional one and not a VA loan. It is easy for listing agents, sellers, insurers, and other vendors to see the word "Veterans" and just assume it is a VA loan.Based on my overall experience working with everyone, I would recommend Veterans United and look forward to being able to work with this team again in the future.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars
Would Recommend

This was a fast process. My Team of agents were fantastic! I felt confident, blessed and well guided throughout this entire process. If I had questions , they were answered by phone or text within moments. I was never left suspended or waiting. This was truly the best experience in buying a home. I've heard from others about their experiences and I've let them know, if they are veterans, or current military, to use Veterans United. It's the only way to go. I'm shouting from the rooftops and sharing my experiences but only with those who qualify because of the specific requirements for the program. I am sharing the good will. This is a great program and I feel blessed that I was able to partake within its parameters. I had a GREAT TEAM of people who kept me informed the entire way. Thank you from my whole heart. Although my husband isn't here on this plane, he will still be sharing our new home with me by another. I am so grateful words cannot express my feelings of happiness. Thank you!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

4.5 out of 5 Stars
Would Recommend

WITH VETERANS UNITED WE ARE LIVING OUR DREAM, THANK YOU

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

4.5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4 out of 5 Stars
Would Recommend
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Would Recommend

Thank you all!

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

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5 out of 5 Stars
Would Recommend

My hats off to the whole team, thank you.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Would Recommend

Jason and the loan team were excellent. Jason went above and beyond! Super professional and also very personable! Was always there when I needed him for any question or concern during the entire process! Very transparent and great communicating as well! Best service you could ask for 10/10 would recommend to everyone I know! Thanks so much!

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend
headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

4 out of 5 Stars
Would Recommend
headshot image of Andrew Adams

Loan Officer: Andrew Adams

NMLS# 1596960

5 out of 5 Stars
Would Recommend
headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

More Reviews

See all 393,198 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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