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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,829 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,829 unfiltered reviews

Starting on Page 4731 of 14,828. Return to Page 1

5 out of 5 Stars
headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

4 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

3.5 out of 5 Stars
5 out of 5 Stars

Christie was amazing and I am grateful for all the communication and follow up!Thanks to everyone!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars

Thank you.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
headshot image of Terri Behrens

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars

My wife and I have been with Veterans United since 2018. What started as a skeptical internet search for a Veterans home loan, resulted in 2 New home loans and 1 refinance with Veterans United! Bill Bales has been not only my Loan Officer but he is my advocate. His Team is amazing! Veterans United assigns specialists in every area...from credit improvement (with in days!!) to a Home Buying Concierge! The Concierge will provide all the Intel needed for your move. We love our time with Veterans United, blessed to have been partners! We are life time customers!Josh Newton
3/325 B Co
82nd Airborne

headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars

The whole VU team made my first home purchase go so much smoother than I was expecting it to be. Every step was completed in a timely manner and explained to me very clearly. VU put me in contact with a local realtor that knows the VA home buying program very well, and they provided a resource that let me update my address and provided contact info for all of my utility service providers in one place. I would highly recommend VU to any veteran looking to use their VA home loan benefit. A++ for Ryan and Natalie.

headshot image of Ryan Clearwater

Loan Officer: Ryan Clearwater

NMLS# 2125248

5 out of 5 Stars
headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

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Experience first-hand why 353,246 homeowners give us a perfect score!

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5 out of 5 Stars

Veterans United will always be my go to for my home buying needs. They are extremely easy to use, very friendly, and offer more help than just the loan itself. They also were able to get the best rates available for home insurance and offered home security as well. Josh and my loan team regularly checked in on me when searching for houses and during my home buying process. I highly recommend them and will consistently use them for any home buying or home refinancing.

headshot image of Joshua Salicco

Loan Officer: Joshua Salicco

NMLS# 1048961

5 out of 5 Stars

Veterans United paired me up with an amazing team to help me in this tough market. They made buying a home as simple as possible. I can't thank my realtor and loan officer enough for the work they did!

headshot image of Mary Dischert

Loan Officer: Mary Dischert

NMLS# 1974450

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars

Thank you all for the help, the patience and for the support.

headshot image of Jennifer Candler

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars

I have never worked with a company that remembered me and treated me with such respect throughout the buying process - Thank you

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

Ready to see for yourself?

Experience first-hand why 353,246 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Kim, Ryan, and Justin are the best! They made sure all areas of the home buying process were taken care of - the "to do" lists made things so much easier! We love the service we received from Veterans United and will recommend them every time!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars

Veterans United was very helpful and informative! My team posted everything for me and guided me along the way! They understood the rush and helped out and got everything ready for us in a timely manner!

headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars

Home buying was a stress-free process thanks to Veteran United and their highly trained staff.

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars

Overall, I had a great experience.

headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

4 out of 5 Stars

Beware of the underwriters. They send you To Dos that are completely irrelevant, or they're from 20 - 30 years ago. The do not read the information that they have on hand before they send you a To Do.
While David, Matt, Diana and Crystal were wonderful, they made the experience very stressful.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

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