My only negative (opportunity) item with VU was Taylor was never to be found. Kayla was amazing.
They were great!!
I am a repeat customer of VU. I have used VU for two home loans and three refinances. The process has been smooth every time.
You want a good experience? Use veterans united! You want a good team? Use Patrick Richardson's team. Moving to missouri? Use Kimberly Bicknell! Leaving Nevada? Stay far far away from Christina Santiago!
Very good overall. I was asked twice to rate them as 10 out of 10. I don’t care for being asked to rate them a perfect score if that isn’t my actual assessment. That would be dishonest and would not benefit other borrowers nor would help VU in the long run. I rated them as 8 out of 10.
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The team was always available to answer questions and help , making it easy to complete the process of obtaining the loan.
I can not say enough good things about my loan team. The most helpful group of people I could ever ask for, helping me through such a difficult process. Most of all I felt like they truly cared about my experience.
It's no secret that Veteran's United is the best in the business and I now understand why. It's the people and the process that make this the best way for a Veteran to buy a home.
