I would say it is far easier on all persons involved in the home-buying process to work with a local agent if possible. Many miscommunications happened and it is easier to resolve if in person.
Response from Veterans United
William, thank you for taking time out of your day to share this with us. Working with a local lender may certainly work best for face to face communication. Veterans United Home Loans is able to do business in all 50 states remotely from our main office in Columbia, Missouri. That said, we do have several branch locations across the country for any of your future needs! We know we learn the most when listening to our clients, and hope to learn even more from you soon. Our Client Advocate team is available to talk about what may have created confusion for you during your process. It is our goal to use your feedback to improve the service for folks down the road.
If you're looking to buy or refinance you can't beat the folks at Veterans United.
Everything was fast and simple. Great experience buying my first home.
This is the second time I go through Veterans United for a home loan. I did shop around to see what other could offer and again Veterans United beat them all and were even better this time around with customer service. Hands down the best!
Overall I would highly recommend using VU. Great team!
I highly recommend Veterans United. The best way to determine who to use when looking for a VA loan is to read recommendations like mine. I have called on Veterans United for a refinance and a primary residence loan. I could not have been more pleased with my experience. Start to finish Veterans United was there for me. I would suggest if possible ask for Shane Martin and his team to handle your loan.
I recommend Veteran’s United to anyone that will listen, they were on the job through the whole process
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I would recommend any veteran who wants to buy or refinance to go with Veterans United, as a matter of fact I recommended my co worker Vanche to you guys and he has started the process already. Thanks again VU ! James Spichek
My husband and I had an amazing experience with Veterans United. The team was very helpful, and always available for questions/concerns etc. We never felt like we were in the dark about anything, and we are so thankful. We really appreciate everything they did for us. We cant thank them enough. Above and beyond without a doubt! Thank you Veterans United!
