I caution anyone against Veterans United, by the time I realized their incompetence I was too far along in the process to back out. Shop around and go with a different lender. Higher rates than others, higher fees than others. I would not recommend not use them again. My only hope is they sell my mortgage quickly.
Response from Veterans United
Thank you for this feedback Vincent. We understand how the home buying process can get stressful, especially when costs are estimated throughout the loan process. While we cannot change the experience you had we want to ensure that no other Veterans have this same experience in the future. Discussing your experience and learning how we might look to improve is part of our commitment to provide outstanding customer service. Our team will be researching your comments to improve our service in similar situations down the road and a member of our Client Advocate Team is available to discuss your dissatisfaction in further detail.
Tops with VA loans. Very willing to negotiate lower closing costs to beat competitor closing fees.
VU was easy to work with, helpful, and very responsive! I will use them again.
Great Company to work with!
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Overall, a great company with a staff cares about the people they are giving the means that allows a dream becomes finished!🙏😊
Kelsey Riggs, Kelsey Fogle and Lauren Powell, thank you, thank you, thank you!!!
