This place is tight, yo. For real.
I encourage every veteran home buyer to give Veterans United a chance. Once you do, you won’t need anything or anyone else. Truly a blessing beyond any expectations.
Over all a pleasant experience. Your folks are all, each and everyone, easy to do business with.
Your final grading system is too vague. Poor to Outstanding: It's about meeting customer expectations, which you did for the most part, throughout the entire journey.If you want to add real value, try understanding when you met or exceeded customer expectations.I did have a question that took almost 2 business days to get a simple answer.The locking in of a rate was confusing, and really not completely answered.The concierge service was basic, I asked about mortgage insurance, and they gave me one reference of a company that will basically sell to anyone. If you do not know how to do internet searches, the concierge service would be extremely useful.
That being said - the MyVeteransUnited system and website is easy to use, and it was scary how easy it was to get the loan. I got a VA Loan in the mid 90's and it was a much more complex process.
Outstanding service. As a first time home buyer, Veterans United was patient, informative, cooperative. They did everything in their power to make my home buying experience easy and possible!! I will recommend Veterans United to my military friends and family!
I hade an awesome experience! My loan team was super helpful the whole way through this tough process!
I liked working with Veterans United because they were really helpful, kind, and caring to my concerns.
My refinance was a difficult one but Mr. Haun and his team stuck with me and never gave up. Thank you! They acted quickly on any new documents that were needed and process them without delay. I have recommended Veterans United to some of my friends and relayed to them what great service I received. Thank you team with all you have done to lower my interest rate and refinance my home.
I'm truly grateful to have such an knowledgeable and professional team to help assist me through the rigorous process of buying a home. I'm all about how the team communicated with me. Ultimately my kids and myself are in a very nice home.Thanks again guysDar Catlin
Buying a home through Veterans United was an easy process. We had several people who had recently purchased a home tell Tina and I, that we needed to get ready for a really rough ride. However, buying our home through Veterans United was such a wonderful experience. Our loan officer, Steve Gustufason and his loan coordinator, Tiffani Kovacs made buying a home an easy process. All we had to do was send the necessary documents needed to purchase our beautiful home and everything else was a breeze. They took care of everything. I never knew buying a home was so easy. We would like to thank Steve, his team and Veterans United for finding my family the house of our dreams. It was such a blessing to our family and if you need to know who you need by your side when purchasing not just any home but the home of your dreams then look no further because you can’t get a better team on your side than those who work for you and Veterans United.
Ready to see for yourself?
Experience first-hand why 344,853 homeowners give us a perfect score!
Melissa is a rock star coordinating and processing the loan documents!
I cannot thank enough, Veteran United for every step in the process buying a house. All the employees are professionals who are well experienced in working with VA Loans.
If I buy again or refinance I will come back here!!
