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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,185

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 428,185 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

4.5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

3.5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

The pre-approval was done within minutes. The specialist working with my case worked beyond my expectations. I am overall satisfied with the service I received.

headshot image of Katelin Lawrence

Loan Officer: Katelin Lawrence

NMLS# 1793454

5 out of 5 Stars
Would Recommend
headshot image of Collin Grote

Loan Officer: Collin Grote

NMLS# 176736

4.5 out of 5 Stars
Would Recommend

In my opinion Veteren United is the gold standard for helping veterans achieve home ownership!

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

You will not be disappointed with Veterans United. Top notch staff. Highly recommended to vets and their families. Hands down fantastic

headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

Highly recommend Veterans United for VA loan that I got. Staffs are very kind and friendly. You can get the lowest market rate. No hidden fee at all.

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

4 out of 5 Stars
Would Recommend

Appraiser delayed the process by almost a month and a half. When a service has been payed for their should be a timely response.

headshot image of Kaylee Wyckwood

Loan Officer: Kaylee Wyckwood

NMLS# 1564827

5 out of 5 Stars
Would Recommend
headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Good service, good rates, and very good at communicating every step of the loan process.

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

We are so pleased with how easy the whole process was, even when some issues came up on our end the team was quick to resolve and we were ready to close on our scheduled date. I highly recommend Veterans United. We are customers for life.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Jason McElvain

Loan Officer: Jason McElvain

NMLS# 1048051

5 out of 5 Stars
Would Recommend

Our overall experience was outstanding. We would highly recommend Veterans United to every veteran looking to purchase a home.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Despite the restrictions being placed on all of us due to COVID-19, we got the loan and bought a new home. The only slow down was caused by my divorce and getting the signed and certified copy of the divorce decree. Our county court house is closed to the public and my divorce took longer than expected and was finally done virtually from home. The document of proof was and still is in the making. Thanks to all who helped me get this new home! I am very happy and you all have helped me enter a new chapter of my life!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

3.5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

4.5 out of 5 Stars
Would Recommend

Seems like $11,000 is an awful lot of "cash to close"

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

4.5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

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4.5 out of 5 Stars
Would Recommend
headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

4.5 out of 5 Stars
Would Recommend

Great experience, team was very helpful. Communicated well and was quick to respond to any and all of my questions.

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend

Jeff an his team where wonderful to work with! They're with you for the entire process, and even check in with you after the process!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

The team made this process simple and painless. There was plenty of communication.

headshot image of Brad Strubel

Loan Officer: Brad Strubel

NMLS# 1392166

3.5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

0.5 out of 5 Stars

This was the worse emotional, mental and economic experience that my wife and me have to go thru to applying for a home loan.

Response from Veterans United

Hi Santos, thank you for your open and honest feedback. We realize that the home buying process can become stressful when working to gather the required documentation and often times, further verification may be needed after conditional approval. Licensed Underwriters comply with regulations to ensure loans are properly documented, and we work to make that process as easy as possible. Providing clear and effective communication is a top priority, and a member of our Client Advocate team is available to discuss your experience in greater detail. We are dedicated to making clear requests and assisting customers in providing documentation that is necessary for loan approval.

More Reviews

See all 428,185 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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